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VOIPete
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PostPosted: Sat Aug 06, 2005 2:05 pm    Post subject: Reply with quote Back to top

Thanks for the feedback. Talkswitch says direct interface with Broadvoice and another Voip provider will be available in a software upgrade late August. So I may not have to wait too long for a workaround. They also say Vonage will come online after that so you don't have to use an ATA.

Did Broadvoice's hunt feature work with Talkswitch? Maybe I can give them a try in the meantime.
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thecapitolnet
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PostPosted: Sat Aug 06, 2005 2:43 pm    Post subject: hunt not tried Reply with quote Back to top

sorry I didn't post more specifics.

We use BV almost exclusively for outgoing (overseas), although we have had a few incoming calls. so no, we haven't used the hunt feature with the BV lines, although BV tech support assured me it would work fine....

our problem with the Vonage lines occurred on both incoming and outgoing, including with the Vonage hunt we set up.

now if we could only get the whole remote extension thing with the Mediatrix figured out....

pretty happy with the Talkswitch too.

Post back if you get Vonage up and running with TS - btw - which TS are you using?
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TalkSwitchPM
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PostPosted: Mon Aug 08, 2005 8:14 am    Post subject: Reply with quote Back to top

TalkSwitch has determined there are issues with detecting lines cleared from the Linksys PAP2 ATA since it does not provide a CPC signal to TalkSwitch.

TalkSwitch has made some enhancements in the next release of firmware to support methods for clearing the lines with the Linksys PAP2. This release should be available at the end of August.

The version of firmware that will support interop with Vonage without the ATA is due out later this fall.
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VOIPete
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PostPosted: Tue Aug 09, 2005 3:50 pm    Post subject: Talkswitch-Vonage Hunt issue Reply with quote Back to top

I found this post on another thread in this forum:

http://www.vonage-forum.com/ftopic3513.html

"It probably relates to the CPC duration setting in the Linksys RT31P2 which was previously discussed. I connect Vonage to my PBX and had similar issues. Following the forum user's advice, I called Tech Support and got them to set the calling party control (CPC) duration to 0.5 (500 milliseconds) and now my PBX drops correctly when the caller hangs up.

There are also other issues around the output voltage (loop voltage and ringing Hertz) which have been discussed. The main issue is getting someone at Vonage CS who is receptive to work with you on the issue. If you mention "PBX" in your conversation, you'll be frozen out so I used the "Calls won't drop off of my hold button" analogy."

--


I had Vonage change my CPC duration to 0.5 and it seemed to solve the issue with the incoming hunt not working.

Now I'm experiencing another problem, which may be unrelated. When a user calls my phone number through the area code, about half the time they get a message saying "We are unable to complete your call at this time." However, when someone calls my 888 number going to the same line it goes through evey time.

Is this issue unrelated to my CPC changes or did I induce another error. Or is this a sign of just general Vonage issues?

(p.s. the posts and feedback have been very helpful. Far more helpful than either Talkswitch or Vonage customer support)
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Stevef
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PostPosted: Thu Aug 11, 2005 9:41 am    Post subject: Reply with quote Back to top

VOIPPete, the voicemail you are referring to. Do you mean Vonage voicemail, or, Talkswitch voicemail? If you mean Vonage voicemail, then, it is a problem with Vonage configuration. If you mean Talkswitch voicemail, it is a problem with the setup.

And, yes, to confirm, new firmware later this year will support hooking a CVA to Vonage with no adapter. This means you would be able to have a combination of land and Vonage lines (or, I suppose, 4 Vonage lines direct and 4 with adapter).

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VOIPete
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PostPosted: Thu Aug 11, 2005 9:53 am    Post subject: Reply with quote Back to top

The message I'm referring to isn't a Vonage or talkswitch voice mail message .. but rather a larger phone infrastructure message. I think Vonage has had a rough week and has had lots of down periods. It also seems to vary by phone company, so that some users can call through and others can't. It makes it hard to troubleshoot your own system when Vonage has larger system issues.
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Stevef
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PostPosted: Thu Aug 11, 2005 11:31 am    Post subject: Reply with quote Back to top

Then yes, it is not a Talkswitch issue of course. I was just going to possibly help if it turned out it was a configuration issue with Talkswitch. But, alas, it's not.

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Stevef
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PostPosted: Thu Aug 11, 2005 1:19 pm    Post subject: Reply with quote Back to top

Just an FYI - We have customers using the Motorola without issue, and, the Linksys/Cisco RT31P2 (customer I just talked to has 4 Vonage lines as an example). Both were really plug and play with Talkswitch. So, wanted to throw out some adapters we at least have not have any issue with. For what it is worth! No tuning, no settings changed. He is an extremely happy Vonage customer. Uses Vonage at home as well.

But, this was installed early this year (forgot the date), perhaps something has changed with the RT31P2?

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E-Gads
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PostPosted: Thu Aug 11, 2005 3:02 pm    Post subject: Reply with quote Back to top

aai004 wrote:
Which BTW, what is the problem w/ 2 1Mb DSL lines? that have 900kb of download each, that means 180kb/adapter.


Are you taking into consideration that your 1 MB/900 KB DSL lines are probably not that speed for both up and down bandwidth? 10 lines will require every bit of 900k going up and down. Further, have you considered how you will aggregate this bandwidth or will you assign say five adapters per modem or something like this?
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