Everyones input is appreciated. All my cables are hooked tight, I have run the packet loss tests and checked out.
I have a tough time believing that quick busy is the result of something inside my office.
How about Vonage owning up that something is wrong internally, they have no idea what it is, nor how to fix the problem.
And pointing the finger at the local phone company is what they do.
I understand your frustration. Unfortunately, with Voip, there are any number of things that can go wrong and it's not as easy to diagnose as with POTS.
I may have missed this already, but could you give my a brief description of how your system is hooked up (not just the equipment list)?
I am also missing most of my incoming calls, and call forwarding to my cell isn't working. This is unacceptable. I am on hold with Vonage as I type. If they don't credit my account or promise to have the issue resolved very soon - so long Voip.
Coincidence or not? I am in Plainfield, IL about 30 miles outside of Chicago using Comcast for internet. I have two friends that are both in Naperville, IL. about 25 miles outside of Chicago. Both myself and one of my friends have the Linksys router that Vonage provided. The other has the PAP2 phone adapter. I believe we all have Comcast cable for internet and all of us are experiencing the same problem. Callers either get the fast busy, or they get the "All circuits are busy" operator message.
So, I guess it could be a Comcast problem. Or, it's a Vonage problem. It just seems strange that this many people, all from Chicago, are having the exact same problem, and it is just a coincidence.
Coincidence or not? I am in Plainfield, IL about 30 miles outside of Chicago using Comcast for internet. I have two friends that are both in Naperville, IL. about 25 miles outside of Chicago. Both myself and one of my friends have the Linksys router that Vonage provided. The other has the PAP2 phone adapter. I believe we all have Comcast cable for internet and all of us are experiencing the same problem. Callers either get the fast busy, or they get the "All circuits are busy" operator message.
So, I guess it could be a Comcast problem. Or, it's a Vonage problem. It just seems strange that this many people, all from Chicago, are having the exact same problem, and it is just a coincidence.
If anyone has had any luck, I'm all ears.
Mike
Not sure if this would effect you but my dashboard has the following service announcement:
Customers in the following areas: Chicago - area codes 219, 312, 630, 708, 773, 815, 847; Cleveland, area codes - 216, 440; Detroit - area codes 248, 313, 517, 734, 586, 810 and Minnesota - area codes 612, 651, 952, 763, 651 may experience problems with inbound fast busies and caller-id due to a local carrier issue. Our engineers are aware of the issue and are currently working towards a resolution.
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