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jmpage2
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Joined: Feb 22, 2005
Posts: 36

PostPosted: Tue Feb 22, 2005 12:07 pm    Post subject: VoIP Engineer on the fence about Vonage Reply with quote Back to top

Hello everyone. I'm an engineer for a major telecom equipment provider and am very knowledgeable about Voip (I work with a lot of H.323 and SIP integrations, etc).

I am really tempted to go to Vonage but I'm also aware of how limited the call quality can be in situations where you start to experience some packet loss or (worse) even a small amount of jitter.

In my particular environment it would be almost impossible to install a head-end device with QoS because my cable modem head end is in a different part of the house from any of the phone outlets.

I use my Cable Modem and phone line a lot for work, and often use my VPN connection for work at the same time I'm using the phone for conference calls. I'm very concerned about call quality in these situations since I don't see a good way to get QoS going on my home network.

What kind of performance are people getting that don't use QoS and occassionally see their upload cap hit? Are there any cable modems or 3rd party soho routers that will automatically recognize DSCP values on packets coming from a phone adapter out on the network somewhere?

Thanks for any info provided.

-J
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fugufish
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PostPosted: Tue Feb 22, 2005 12:32 pm    Post subject: QoS Reply with quote Back to top

I do not use Qos. My ISP allows a second IP address for no additional charge so I have my Vonage Linksys router and my LAN router both sharing the cable modem through a 10Mb hub.. I have limited upstream bandwidth (256Kbps) and even with 3 PC's and a PDA gaming or browsing or doing whatever else on the net, Vonage call quality remains good. I'm sure that would change if the pipe was saturated, but I haven't experienced problems so far.
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hello
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PostPosted: Tue Feb 22, 2005 1:26 pm    Post subject: Reply with quote Back to top

Typical Engineer (I'm one too)..why don't you try it and see.
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Haj
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Joined: Feb 18, 2005
Posts: 25

PostPosted: Tue Feb 22, 2005 2:19 pm    Post subject: Use a wireless phone system Reply with quote Back to top

Get one of the 5.8Ghz phone systems and plug the base station into the Vonage adapter (whether it is the router or PAP2). Unless your house is huge or damped (like made of stone), the 5.8Ghz system should cover your whole house.

I like the PAP2 because it maintains router independence from Vonage. The WRT54G routers are very good devices for this situation as they have QOS and work with the PAP2 out of the box. The WRT54G also can be enhanced with the sveasoft or hyperWRT firmware. The sveasoft firware is very good at QOS, among other things.
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jmpage2
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Joined: Feb 22, 2005
Posts: 36

PostPosted: Tue Feb 22, 2005 2:35 pm    Post subject: Re: Use a wireless phone system Reply with quote Back to top

Haj wrote:
Get one of the 5.8Ghz phone systems and plug the base station into the Vonage adapter (whether it is the router or PAP2). Unless your house is huge or damped (like made of stone), the 5.8Ghz system should cover your whole house.

I like the PAP2 because it maintains router independence from Vonage. The WRT54G routers are very good devices for this situation as they have QOS and work with the PAP2 out of the box. The WRT54G also can be enhanced with the sveasoft or hyperWRT firmware. The sveasoft firware is very good at QOS, among other things.


Ya, I have a 5.8ghz Uniden phone system that is very nice, but I need the base station in my home office (use the speakerphone on the base a lot) and don't want to shell out another $50 for an extra handset. I also just bought a really nice new Netgear Soho router with 802.11g turbo support and don't want to replace that either.
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bbtrumpetguy
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PostPosted: Tue Feb 22, 2005 7:07 pm    Post subject: Reply with quote Back to top

jmpage2,
I'm a network admin/tech/engineer (whatever the hell you wanna call me) and I provide remote support for many clients. I have a Firewall Appliance w/VPN (and other services) running. I have 4 persistent tunnels established and on any given day I make 10-20 connections to other clients (VPN) all while talking on my Vonage service, checking email, sending/receiving files, and running a mail server. No problems. I'm using Comcast with the new speed upgrades. You should give it a shot, what do you have to lose?
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kenn10
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Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Tue Feb 22, 2005 8:24 pm    Post subject: Re: VoIP Engineer on the fence about Vonage Reply with quote Back to top

jmpage2 wrote:
.

I use my Cable Modem and phone line a lot for work, and often use my VPN connection for work at the same time I'm using the phone for conference calls. I'm very concerned about call quality in these situations since I don't see a good way to get QoS going on my home network.

What kind of performance are people getting that don't use QoS and occassionally see their upload cap hit? Are there any cable modems or 3rd party soho routers that will automatically recognize DSCP values on packets coming from a phone adapter out on the network somewhere?

Thanks for any info provided.

-J


I also work for a major telecom equipment company. I have 3 Voip lines in my virtual office and home. I work exclusively from home. I have NEVER had a failure or upload issue. With Comcast, I have 6 meg down and 768K up. Even when I was 4 meg down and 384 up, I never had any issues. My Outlook, SAP access, even WebEx and NetMeeting have no effect on my voice quality.

Note that I am using a WRT54GS router with QoS enabled. I loaded the Sveasoft firmware on it and it does an excellent job. You can even have a second wireless router set up as a WDS client and run your Voip adapter over the remote location. It works. Check it out.
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rebus
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Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Tue Feb 22, 2005 10:55 pm    Post subject: Re: VoIP Engineer on the fence about Vonage Reply with quote Back to top

jmpage2 wrote:
In my particular environment it would be almost impossible to install a head-end device with QoS because my cable modem head end is in a different part of the house from any of the phone outlets.

How difficult would it be to add a phone drop from the NID outside, up into and across the attic, then down inside the wall near your cable modem? In our house it would be a 20 minute job, 30 minutes max-- but I know not all homes have easily accessible utility spaces, which is why I'm asking. Since you rely that heavily on your internet connection on a daily basis, you really should make the effort to get the TA near the border of your network for QoS reasons.

The alternative is, if your current router has QoS options on a per-port basis, set the port which uplinks to the Vonage TA to High Priority. That's what we did at the office (we have 2 Vonage adapters uplinking to a Linksys broadband router) and it works quite well.

With heavy network utilization and no QoS in place, don't expect to be as happy with Vonage as you otherwise should be.

 
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jmpage2
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Joined: Feb 22, 2005
Posts: 36

PostPosted: Wed Feb 23, 2005 12:26 am    Post subject: Reply with quote Back to top

OK, assuming I go through the work of re-wiring the line to terminate at the Cable modem connection point, what are the pitfalls of putting the Vonage adapter in line ahead of my main router/firewall?

I have a lot of ports forwarded for certain applications and need IPSEC, etc, all to work perfectly. With my current router this is not an issue, it all works very well and it would be a disappointment if putting in the Linksys box messed things up.
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LouisB_TX
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Joined: Jan 05, 2005
Posts: 66
Location: Houston

PostPosted: Wed Feb 23, 2005 7:24 am    Post subject: Re: VoIP Engineer on the fence about Vonage Reply with quote Back to top

"In my particular environment it would be almost impossible to install a head-end device with QoS because my cable modem head end is in a different part of the house from any of the phone outlets."



Regarding this issue, It would be a great idea to have a telephone jack installed near your cable modem so you could have your TA supply dial tone throughout your house.
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