How to work with wireless router?

Posts: 1 · New Forum Member Joined: Feb 21, 2005 Posts: 1

I have comcast cable modem with a Belkin Wireless router. Ordered Vonage. Router came and isn't wireless. Can I daisy chain these routers? I want to keep the wireless router as I will soon have a ;aptop in the house and need that ability. Does Vonage have a wireless router they can send me? Anyone please let me know. I have been on hold forever and they don't respond to emails.
Thanks!

Posts: 206 · Posted: Mon Feb 21, 2005 10:34 pm Post subject:

There are several ways you can accomplish this. I just placed my phone Adapter in between my router and my cable modem.

Posts: 8 · Posted: Mon Feb 21, 2005 11:03 pm Post subject:

I have the same type of setup. Completely power off your cable modem and both routers. Make sure to completely disconnect it if you have one like mine that is attached to a battery backup. Then, plug the network cable from the cable modem to the Wan/Internet port on your Vonage router. Now, take the network cable from your wireless router's Wan/Internet port and connect it to one of the lan ports on the Vonage router. That should do you. And, no it does not matter if you decide that you want the wireless router to be first connected to the cable modem. I just do it in case I ever have to speak to the Vonage "Helpdesk".

Posts: 2 · New Forum Member Joined: Feb 23, 2005 Posts: 2

Newbie, so sorry if I need to post this elsewhere. Anyway, I had my wireless network setup and working just fine prior to phone adapter. I have cable modem from Mediacom (@home) - D-Link wireless router. I've researched this forum and the FAQs from Vonage, regarding configurations and issues. I've tried putting phone adapter in front of router, router in front of phone adapter both end up with the same results.. Phone adapter showing phone ports flashing every 6-8 seconds and no dial tone. I am able to still connect to the Internet. I have a ticket open with Vonage support, but I haven't heard from anyone in days. Confused

Any suggestions?

Posts: 196 · Posted: Wed Feb 23, 2005 8:54 am Post subject:

BigV wrote:

Newbie, so sorry if I need to post this elsewhere. Anyway, I had my wireless network setup and working just fine prior to phone adapter. I have cable modem from Mediacom (@home) - D-Link wireless router. I've researched this forum and the FAQs from Vonage, regarding configurations and issues. I've tried putting phone adapter in front of router, router in front of phone adapter both end up with the same results.. Phone adapter showing phone ports flashing every 6-8 seconds and no dial tone. I am able to still connect to the Internet. I have a ticket open with Vonage support, but I haven't heard from anyone in days. Confused

Any suggestions?

Some cable companies lock you into one MAC address. In your case, that of your PC or the original router. You probably need to clone the MAC address of your original router into the Linksys device in order for it to work directly behind the cable modem.

In the case of it behind the DLINK router, there could be any number of issues and port-forwarding required. The DLINK is not one of the most Voip friendly devices.

Posts: 2 · New Forum Member Joined: Feb 23, 2005 Posts: 2

Regarding MAC address, you're correct about provider locking me into only one. But I have cloned the MAC address to the D-Link as well as the phone adapter. Currently, I've scrapped the D-Link router out of the equation, and just have my cable modem connected to phone adapter (using PC MAC address). Like I mentioned previously, I can connect to Internet I just can't connect up to Vonage servers. Unless I've missed some suggestions, I have already reset phone adapter numerous times, reset cable modem, released/renewed IP address, checked settings/config with cable modem tech support, opened support tkt w/ Vonage, checked actual phone(s) with POTS, etc.. If there is a possible issue with the hardware, i.e. Linksys, how would I be able to tell that?

Posts: 1 · New Forum Member Joined: Feb 23, 2005 Posts: 1

I have a similar problem - I have a Linksys Wireless router connected to a Cox Cable modem - locked into the MAC address. I tried swapping the phone adapter, but it didn't seem to make any difference. However, I'm not sure how I would go about cloning the MAC. Can anyone tell me how I do this? Confused

Thanks!

Posts: 8 · Posted: Thu Feb 24, 2005 1:19 am Post subject:

log into router. under setup, you will see a row of other options. Look for MAC address clone. click it and enable it. set the MAC address to be the same as the expected address and you should be good to go!

Good luck!

Posts: 36 · Vonage Forum Junior Joined: Feb 24, 2005 Posts: 36

I had one heck of a time when I added the Linksys router I got from Vonage to my D-Link wireless network. First I just hooked up the Linksys to my ISP's modem (yeah, that's right... I didn't even power down, stupid, I know), then to the D-Link (PC to PC ports). My ISP complained of my sending out too much traffic, even when my computers were turned off! So, I then tried the same config using a crossover cable. But the ISP still complained about excessive traffic from me (incidentally, I was running ZoneAlarm firewall and antivirus). Finally, following Vonage's instructions found online, I shut everything down, hooked my ISP's modem into the WAN port of Vonage's Linksys router, then attached an ethernet cable from a PC port on the Linksys to the WAN port on my D-Link. That was a few days ago and it seems to be working alright. The only thing is when I want to configure the Linksys I need to connect a PC directly to it (taking it from the D-Link). I suppose I could play with some setting, like remote admin, but it's not a big deal.

I do have to wonder though, has anyone ever heard of two (mis-configured) routers creating excessive traffic to the point where the ISP actually blocks you?