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On Jan 11, 2017 at 01:07:21

tplink Posted:
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On Dec 05, 2016 at 12:35:11

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Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation

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tplink
New Forum Member

Joined: Dec 05, 2016
Posts: 1

Posted: Mon Dec 05, 2016 7:35 am Post subject: Vonage behind switch

Im trying to add my HT802 Vonage adapter to my home network.

I currently have an Archer C7 router and two TL-SG105 switches. If i plug the Vonage adapter directly into the router i can get it to connect and make calls, but if i move the plug one of the switches it doesn't want to connect. If i reboot everything a few times i can usually get a few minutes of connection but it always drops out after a bit.

I've tried assigning a static IP, disabling the firewall, forwarding the ports from https://support.vonage.com/app/answers/detail/a_id/690/related/1

I went through 2 hours of restarting everything with a Vonage phone tech and they finally sent me a new adapter, but it has the exact same problem.

Any help would be greatly appreciated!

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