Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
scottesh
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 19, 2005
Posts: 10

PostPosted: Sun Feb 20, 2005 12:44 am    Post subject: Vonage Doesnt Work Details of My Woes Reply with quote Back to top

OK here it goes,
Ordered the service 2nd last week of january 2005
Got the modem within a week (acceptable)
followed all instruction to the Tee
tried using the service the first week.
Virtual line was dropped and had to order a new line.
First router kept rebooting and rebooting.
Spen approximatly 16 hrs on hold waiting for tech support over 3 days.

* Feb 11 Email Ticket #1230956 Submitted for dropping of carrier
No Response Return e-mail to Vonage is nobody@care.vonage.com
* Feb 14 Ticket# 1239900 Tech Arnab Nandi: Wrote "We promise to respond as quickly as possible. If you are experiencing any
issues or problems with your service please send us your account number,
home networking configuration and a brief description of your problem."
Wrote back including all information
No reply

* Feb15 One Technician Arnab Nandi Tier 2 support: wrote
"Could you reply with the MAC address of the device that you are using so I can check a couple of the settings... If you have any other questions or comments, please reply to the email or contact customer care."
I sent him the MAC address and he gave me a username and password to reset the device.
No Fix

* Feb15 One Technician Arnab Nandi Tier 2 support Ticket# 1239900 wrote "Thank you for replying to the email... Could you reply with the MAC
address of the device that you are using so I can check a couple of
the settings... If you have any other questions or comments, please
reply to the email or contact customer care. "
Replied with all information requested
No reply.

* Feb 15 Talked to Technician David Snyder ticket# #1246232 " Finally somone that wanted to help. He sent me a new router overnight"
Hooked it up and same problems

*Feb 16 hired a Voip telecom specialist from my previous place of employment (Rockwell Automation) to check wiring and setup router and check settings. All check out fine on my end.

*Feb 17 no service at all green light on modem for line 1 is lit but no signal. Rebooted router at least 15 times no signal. Isolated router on its own took complete network down no PC's were connected and still no service untill 4:35 pm

* Feb 17 router started rebooting again.
* Feb 18 spent day in bar consuming alot of alcohol didnt care about phone service. Tried to call wife for ride home but got dead line then busy signal. Walked home
* Feb 19 4:30 am read on this forun to change Voip QOS to 512k did that
No results.
Downloaded latest firmware from TFTP site for linksys router from Vonage . Router will not upgrade firmware.
11:06 am Got emergency call from motherinlaw call lasted 5 minues line went dead. Wife called back and was told caller would hear screaching sound on phone with quick tones then hung up again.
3:57pm called Vonage for support waited on hold for 42 minutes talked to Support rep Rachel then line dropped off.
4:39pm called support waited for 60 min from neighbors SBC line and talked to support rep and complained then his line dropped off.
10:28 called tech support was on hold for 1 min router rebooted.
10:30 called tech support was on hold for 24 min router rebooted
10:54 called tech support was on hold for 15 min router rebooted.
went outside and re connected myself to SBC and have been on hold since then.
Network has been very quirky since I added that crappy linksys device to my LAN. (Not knocking Linksys cuz all other equipment is linksys) 1 wireless router, 1 8 port switch.
* Feb 20 3:28am
Just spent almost 2 hrs on the phone with latoya.white@vonage.com Ticket#1246232: she upgraded my router to the latest version of the firmware, asked me what type of phones I used in the house, told her 2.4Ghz and she made some adjustments on the router along with switching the line to line 2 instead of line 1. We did some testing with other phones connected to the Vonage router, router with a pc connected, and without PC connected, she called me from her cell phone, and a standard phone. She made sure call waiting was working properly, we switched between calls. She was a very thourough tech. She did explain to me the reason why there is such a long wait to get throug. Explained that 90 percent of the calls were ID10T calls where people are calling from the Vonage phone stating that there Vonage phone isnt working and have to explain that it is working fine. Hopefully I will no longer have to call them back and enjoy Vonages services. I will report bac in a few days with more info.


Last edited by scottesh on Sun Feb 20, 2005 4:37 am; edited 1 time in total
View user's profile Send private message
tommy13v
Moderator
Moderator


Joined: Dec 20, 2004
Posts: 230
Location: upstate NY

PostPosted: Sun Feb 20, 2005 12:53 am    Post subject: Reply with quote Back to top

what type of high speed access do you have? Cable or DSL?
View user's profile Send private message Visit poster's website AIM Address
scottesh
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 19, 2005
Posts: 10

PostPosted: Sun Feb 20, 2005 1:22 am    Post subject: reply to tommy13v Reply with quote Back to top

I have Time warner Cable testing at 4.1 meg per minute
View user's profile Send private message
scottesh
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 19, 2005
Posts: 10

PostPosted: Sun Feb 20, 2005 4:39 am    Post subject: OOPS forgot to tell yall Reply with quote Back to top

She also told me to disable QOS on the router and that will speed up the internet access. and it did!!!
Very Happy
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New RainaStrou
New Today 0
Yesterday 8
Total 99009

Who Is On Site
Visitors 91
Members 1
Total 92


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.70 Seconds and 707 Pages In The Last 60 Seconds
The Vonage VoIP Forum