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LordAthens
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PostPosted: Sat Feb 19, 2005 8:22 pm    Post subject: Reply with quote Back to top

Fletcher wrote:

2. If you have requested an LNP, you cannot cancel your telco service until that has been completed or the LNP will fail and you will lose your number. Fletcher


I've done a few number ports now and it has always been my experience that once the number transfers to the new service, the old service is automatically disconnected and your account is closed. I have received my finals (as in, account is closed) bills from my prior carriers ~2 weeks after the port completely transfers.
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Fletcher
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PostPosted: Sat Feb 19, 2005 8:36 pm    Post subject: Reply with quote Back to top

LordAthens wrote:
Fletcher wrote:

2. If you have requested an LNP, you cannot cancel your telco service until that has been completed or the LNP will fail and you will lose your number. Fletcher


I've done a few number ports now and it has always been my experience that once the number transfers to the new service, the old service is automatically disconnected and your account is closed. I have received my finals (as in, account is closed) bills from my prior carriers ~2 weeks after the port completely transfers.


Yes, that is what I understand. My point was that POTS service is not terminated until the LNP occurs, so placing a request for an LNP does not immediately cancel service. Therefore, they might not want to disconnect their old POTS wiring until the service is no longer available or at least until after they have set up forwarding on it to their new temporary Vonage numbers. I guess I didn't make that clear. Sorry.

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Lrpjazz
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PostPosted: Thu Mar 17, 2005 8:21 pm    Post subject: disconnecting your land phone line Reply with quote Back to top

Hello,
I'm new to the forum and have not yet joined Voip. I notice that everyone says it is important to disconnect your land phone or you will fry the box from Vonage when you plug it into a phone jack.

My land phone comes into the garage--there is a standard modular phone jack that services the house. When you unplug it there is no dial tone anywhere in the house. Is that all i need to do? Or is it necessary to do something else to be sure there is no current running on those lines?
THANKS!
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ehansen
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PostPosted: Thu Mar 17, 2005 10:42 pm    Post subject: Reply with quote Back to top

Are there any other jacks like that next to the one that you unplugged? On our connection there are 4 lined up and lines one, 2, 3, and 4 are each on those rj45 plug in jacks.

If you unplug 1, there may be voltage on another in the box that runs over your wires. I would check and make sure no voltage.

Eric
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PhoneEar
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PostPosted: Fri Mar 18, 2005 12:04 am    Post subject: Check polarity also. Reply with quote Back to top

In addition to the excellent advice to disconnect your phone system from the telco at the demarcation point, you should also make sure your Tip and Ring voltages are correct on your phone system.

Keep in mind that you are injecting the signal into the wall with your TA, not retrieving it. If your cable is not pinned out correctly you can reverse the Tip and Ring voltages being supplied to your other phones.

Now most phones will survive reversed polarity, but you may get unexpected effects on newer more sensitive equipment and modems or faxes.

Just to be safe, use a small telco polarity tester from RadioShack (or what passes for RadioShack in your community) to test the voltages at one phone jack. If you get green lights, you can safely plug in your phones.

If you get a red light, reverse the connector at one end of the cable you use to connect the TA to your phone system. You'll need a new connector and a crimp tool to accomplish this (also available at RadioShack).

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Dave Field

Sprint DSL (1.5M down, 256K up)
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Linksys BEFW11S4 router
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Download 1,290,808 bps, Upload 158,072 bps
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Lrpjazz
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PostPosted: Fri Mar 18, 2005 8:34 am    Post subject: Reply with quote Back to top

<<Are there any other jacks like that next to the one that you unplugged? On our connection there are 4 lined up and lines one, 2, 3, and 4 are each on those rj45 plug in jacks.
If you unplug 1, there may be voltage on another in the box that runs over your wires. I would check and make sure no voltage.>>
<<..Just to be safe, use a small telco polarity tester from RadioShack (or what passes for RadioShack in your community) to test the voltages at one phone jack. If you get green lights, you can safely plug in your phones. >>

Yes, you are right--there are four of them--the other three do not currently have any dial tone (i only have one line) but I see your point that there still could be voltage carried there. We do have Radio Shack and thank you to the other poster for the suggestion of using a polarity tester!
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mele
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PostPosted: Fri Mar 18, 2005 11:14 am    Post subject: Reply with quote Back to top

Also keep in mind that if you just disconnect the wire at your demarc you may "break the loop" and your inside phones will not work.

Here at my office after disconnecting the lines form the demarc I had to splice all of the lines together to complete the loop and to get the other extensions working.

If your house is wired correctly you should splice green to green, red - red, black - black, etc...etc... so that all of your extentions are on the same loop.

You may have to experiment by just twisting the lines together at first and then checking each phone to ensure you have dialtone.

Radio Shack, Home Depot and Lowes sell some very good two wire and three wire waterproof crimp on clear plastic splice connectors.
Lowes PT# is #85-925.

Mel
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PhoneEar
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PostPosted: Mon Mar 21, 2005 11:43 pm    Post subject: TA should fix the loop Reply with quote Back to top

mele has a point, but the telephone adapter should connect the loop for you. It is probable that, in his business system, the pairs he had to splice together represented two or more discrete circuits in the building. Splicing them connected all circuits together to make the new system work.

In a home, there is usually only one circuit. It may support multiple lines, but still should be only one circuit. Connecting in a TA device should be all that is required to distribute phone throughout the home.

Before you attempt rewiring the demarc, test the line with the tester. If you get green lights everything is fine. If you get green on some jacks, but no lights on others, then you may need to splice some pairs at the demarc.

_________________
Dave Field

Sprint DSL (1.5M down, 256K up)
Sprint 645 Series DSL modem
Linksys BEFW11S4 router
Linksys PAP2 TA behind router
Download 1,290,808 bps, Upload 158,072 bps
QOS 41%, RTT 56 ms, MaxPause 219ms
-----------------------------------------------------------------
Visit my Web site www.firethephoneco.com for information on my current projects which include Home Networking and Voip for home users.
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pwilmot
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PostPosted: Tue Mar 22, 2005 9:21 pm    Post subject: Reply with quote Back to top

so is it safe to disconnect my telco line before it gets inactive due to it being canceled? i was going to transfer my calls to my Vonage numbers before that. is that ok?
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PhoneEar
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Location: Minnesota

PostPosted: Tue Mar 22, 2005 11:05 pm    Post subject: Reply with quote Back to top

Disconnecting at the demarc should be okay.

Alternatively, you could just connect a single phone to your TA for now and wait for the disconnect before making the switch.

_________________
Dave Field

Sprint DSL (1.5M down, 256K up)
Sprint 645 Series DSL modem
Linksys BEFW11S4 router
Linksys PAP2 TA behind router
Download 1,290,808 bps, Upload 158,072 bps
QOS 41%, RTT 56 ms, MaxPause 219ms
-----------------------------------------------------------------
Visit my Web site www.firethephoneco.com for information on my current projects which include Home Networking and Voip for home users.
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