I can't access my motorola telephone adapter setting

Posts: 1 · New Forum Member Joined: Feb 17, 2005 Posts: 1

HELP! I can't access my motorola telephone adapter setting via the browser. Before, everything was perfect. Until I went into the settings, clicked the "Advanced" settings and I accidentally unchecked (disabled) the DHCP/NAT setting. The Voip phone works, but I can't get back into the adapter settings to change (enable) the DHCP/NAT setting. HELP .... I've been at it for hours and its driving me nuts .......... help ... anyone .....please!

les

Posts: 188 · Posted: Fri Feb 18, 2005 12:34 am Post subject:

I did the same thing to my MS wireless router trying to put it behind the Linksys so I had to reset the router and everything worked fine.

Posts: 2 · New Forum Member Joined: Sep 17, 2005 Posts: 2

I have also accidentally disabled the DHCP/NAT on LAN (PC) Port on my Motorola device and can not get back to the page to fix it. My Voip does not work. Nothing works. How can I reset my router if I can't get to the admin.html page? How did you get things back up?

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

I don't have a Motorola device- and you don't indicate which one you have in any case- but the Linksys RTP300 has a reset button that you hold down for about 5 seconds to reset the device. The button is labelled, but it's also recessed so that you need a thin probe to get to it. They don't want you pressing it by accident. I wouldn't be surprised if the Motorola had something similar.

Posts: 18 · Posted: Sat Sep 17, 2005 9:15 pm Post subject:

Have you tried statically assigning your PC an address on the Motorola's subnet? I don't remember for sure what that is, but I want to say it's something like 192.168.102.xx. You should be able to get back in that way and re-enable DHCP.

Posts: 3 · New Forum Member Joined: Sep 18, 2005 Posts: 3

Hi There,

Please connect the Computer to the PC port of the MTA and then try the following.

For Windows XP, 2000:

> Click on start,run,type "ncpa.cpl".

> Select your network card, Double-click on it.

> Double-click where you see TCP/IP (Ethernet card).

> Click on "Use the following IP address" and type in 192.168.102.xxx
where xxx= 2 to 254

> Where it says subnet mask, type in 255.255.255.0

> Click on the gateway tab and type in 192.168.102.1. Click add

> Click on the DNS tab and enable it. Type in your DNS servers, you can either use the router's ip address (192.168.102.1) or the one provided by your ISP .Then click OK twice.

> Now goto command prompt and now type ipconfig to see what is the IP address.

>You'll get whatever you assigned. Now you'll belog into the MTA.

> You can now change the Settings back to what it was.

If you use WIN 98:

1) Go to your control panel and double-click on Network.
2) Double-click where you see TCP/IP (Ethernet card).
3) Click specify an IP address and type in 192.168.102.x
4) Where it says subnet mask, type in 255.255.255.0
5) Click on the gateway tab and type in 192.168.102.1. Click add
6) Click on the DNS tab and enable it. Type in your DNS servers, youcan either use the router's ip address (192.168.102.1) or the DNS servers provided by your ISP . Then click OK twice.
7) Restart the computer when it requests you too.

Regars,

Kevin....

Posts: 2 · New Forum Member Joined: Sep 17, 2005 Posts: 2

Thank you so much. That was exactly the in formation I needed. I really appreciate your help. Smile

-Jen

Posts: 3 · New Forum Member Joined: Sep 18, 2005 Posts: 3

Hi,

You are most welcome.

Regards,

Kevin.