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PostPosted: Wed Sep 10, 2003 6:59 pm    Post subject: Wrong Voicemail Reply with quote Back to top

This is a first time post. I've used Vonage for a few months now and the biggest problem so far has been my ISPs lack of bandwidth. I handled that problem with the bandwidth saver option. I expect that with any new technology, there will be problems. So, most little quirks don't bother me.

However, today something happened that scared the he11 out of me. I dialed *123 to check my voicemail, because I had gotten the stutter tone. When I dialed in I had 3 new messages, which was unusually, since I have email notification turned on and did not get any notice.

I checked the messages and NONE of them were for me. As a matter of fact, all three were for different people. I know it's not a phone number issue. The prefix I'm assigned is brand new in my area, so this is not a number that has been floating around from person to person in the past.

This scares me because one of the messages was from a guy that was describing his romantic escapades with some woman (he said her full name). He also said he could be reached at her apartment and left her number. Not exactly the kind of thing that should leak out (even though the guy is a jerk for talking about this in a voicemail).

Apparently, none of the callers got my greeting, since they said the persons name they were attempting to call. Also, the calls came from 3 different cities (hundreds or thousands of miles apart) and sounded like they were calling locally, based on the message contents.

I've notified Vonage, but last time I did it took 4 days to get a response, so I thought I would warn everyone. So, be careful and I'd like to hear if anyone else has had this type of problem.

--brad
artin
Full Forum Member
Full Forum Member


Joined: Aug 10, 2003
Posts: 45
Location: Milwaukee, WI

PostPosted: Thu Sep 11, 2003 7:38 am    Post subject: Reply with quote Back to top

I've had this problem twice already in the past month. I wasn't sure what to tell the service people because I hung up and called back and then the voicemail was okay. Very strange.
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