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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Fletcher
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Thu Feb 17, 2005 12:39 pm    Post subject: Reply with quote Back to top

agueybana79,

We'll respect your decision on this, because you need to do what is best for you. However, a lot of soccer moms with no technical background have gotten this work, so I can't believe you couldn't get it to work if you stuck to it a little while longer. Since you have a background in networking, my guess is that you are the victim of a hardware problem -- or perhaps an ISP or Vonage related issue downstream.

I hope you'll stick it out and try to get some help from the Vonage senior techs like vonagebest or ssantana. If not, we'll leave the light on for you Lightbulb and hope you come back in a few weeks to try again.

Good luck.

Fletcher
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ToddlerTN
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 12, 2005
Posts: 482
Location: Nashville, TN

PostPosted: Thu Feb 17, 2005 2:23 pm    Post subject: Reply with quote Back to top

agueybana79,

I'm not sure what options you're choosing, but I did get through to support. In fact, I called Vonage several times in the course of trying to get my issue resolved, and every time they answered. I did wait on hold for 40 minutes one day, though. I'm not saying they're speedy, but they do eventually seem to come through.

I know it's frustrating, but it's probably going to be worth your time and effort. I finally seem to have gotten my issues resolved, which required getting Vonage to overnight me a new router. There was some pain involved in the switch, but saving $55/month was worth it to me.

Best of luck!
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venusfan
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 18, 2004
Posts: 20

PostPosted: Thu Feb 17, 2005 7:18 pm    Post subject: Reply with quote Back to top

Well I'm not sure if this will help but when I got my Vonage setup it never worked.. All I got was the light blinking.. I could get the internet but nothing else. I'm not sure what was your setup before u got the Vonage router but if u had a router before I would advise you to hook that up also and get the feed off that to the Linksys router. I had a router before I got the one from Vonage and I removed that router and I just could not get Vonage to work until technical support ask what setup I had before and I told him I had a router but I removed it because I got the Vonage one. He said something like the router was picking up something from my old router and I needed to put it back.. I did and never once had a problem since.
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Bandit2
New Forum Member
New Forum Member


Joined: Feb 18, 2005
Posts: 1

PostPosted: Fri Feb 18, 2005 9:12 am    Post subject: Blinking lights, no dial tone, no help... Reply with quote Back to top

I've gotta agree with agueybana79, I've been watching his posts and got my stuff on the same day. I've had the exact same problem and am experienced with computers, though not to his level it sounds like. It'd be nice if someone from Vonage could address this, since it's happening to more than just one or two people it seems. The firmware download gets interrupted and there's nothing you can do about it from here, and Vonage has no help when you call tech support? Factory reset button is useless, apparently and no reply to e-mail to tech support for days now. I'd really rather use this service and not pack the whole thing up and ship it back, but...I need a phone! So, if someone from tech support happens to see this, and can help, that'd be great.
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ssantana
Vonage
Representative
Vonage<br>Representative


Joined: Jan 18, 2005
Posts: 62
Location: Vonage

PostPosted: Sun Feb 20, 2005 4:29 pm    Post subject: Reply with quote Back to top

send me a pm if the issue is still continuing. I was away from the office for a couple of days. We all need our days off Wink

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