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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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lauras
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Joined: Feb 16, 2005
Posts: 13

PostPosted: Wed Feb 16, 2005 6:35 pm    Post subject: Reply with quote Back to top

Thanks!
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Fletcher
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Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Wed Feb 16, 2005 7:12 pm    Post subject: Reply with quote Back to top

Laura,

Either ssantana (Steve) or vonagebest -- or both -- will get back to you. They are really good about replying.

But please understand that they do this as a personal favor and out of dedication rather than as part of their jobs. They also get overwhelmed with requests from this forum. I recall that the Admin posted a note a while back saying he had to increase their mailbox sizes, because they kept filling up with requests and the boxes would not accept new messages.

Imagine signing in on your own time -- or even from work-- and finding a full box of PMs (some with complicated problems) each time.

These two guys are super and very responsive. If you haven't heard from them, they are either sleeping or helping someone else who wrote first.

Fletcher
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Malvolio
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Joined: Feb 02, 2005
Posts: 14

PostPosted: Thu Feb 17, 2005 7:15 pm    Post subject: Your Problem Reply with quote Back to top

Laura,

Unfortunately, I have had exactly the same problems as yours for two weeks. I have just received my third router from Vonage. I don't have much hope that the phone will ever work.

Please, if you get yours to work let me know!
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JeffAtlanta
New Forum Member
New Forum Member


Joined: Feb 17, 2005
Posts: 5

PostPosted: Thu Feb 17, 2005 11:16 pm    Post subject: Reply with quote Back to top

I had the exact same problem. The problem was partially resolved by moving the phone adapter (RT31P2) BEHIND the existing router. My phone adapter can connect to the internet when it is directly connected to the cable modem the phone service is inoperable - both phone LED's flash every 15 seconds or so. Also, Vonage cannot can see my phone adapter when it is connected directly to my cable modem even though it can access the internet. It can ever successfully do a tftp to Vonage but the customer service guys still can't see it.

When customer service suggested that I move the phone adapter behind my router (I had my existing router completely disconnected just to make things simple) it worked right away and connected to Vonage.
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venusfan
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 18, 2004
Posts: 20

PostPosted: Fri Feb 18, 2005 12:19 am    Post subject: Re: Setting up Vonage Reply with quote Back to top

lauras wrote:
I got our phone adapter yesterday and have been trying to set it up all morning. I have a wireless router and cable modem. I connected the cable from the ethernet port on the modem to the ethernet on the adapter. I then connected a cable from the internet port on the adapter to the WAN on the wireless router. Am I doing it wrong? The internet won't work with it and the phone won't work. The power light goes solid pretty quickly on the phone adapter, but the phone light only flashes every now and then. The internet light will be solid but the internet still won't work. This is a LINKSYS RT31P2. Thanks for any help you can give.


Using the same connection u had before getting the adaptor just plug the Vonage adaptor into an open slot on your router.
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