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For wipe call
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diazou Posted:
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Location: Los Angeles

PostPosted: Mon Feb 14, 2005 12:43 pm    Post subject: Vonage for business? Reply with quote Back to top

Does anyone use Vonage for their business. I want to take leap and leave my analog phone service behind but to trust 20 phone lines and extensions to this type of service. What makes it even more frustrating is that I can't seem to get anyone on the phone to talk about this. I would love to hear from anyone who can provide positive or negative referals about business service for an office. I'm not talking about a 1 man shop or someone who works from home but a company that has multiple phone lines, extensions and employees.
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seattlezoid
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PostPosted: Mon Feb 14, 2005 2:38 pm    Post subject: Reply with quote Back to top

If I were you I would not put total reliability in Vonage for your business. There are just too many things that can go wrong. If your business depends on phone traffic to survive and your 20 employees are answering calls It could be quite a hardship if your internet service went down. Just my 2 cents
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SuperDave
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PostPosted: Mon Feb 14, 2005 2:58 pm    Post subject: Reply with quote Back to top

I would have to agree with seattlezoid. I have a buddy who looked into moving his business lines to Vonage, but the lack of service reps and qualified installers was enough to keep him away. When communications is the backbone to your business he just felt it was way to unreliable and not physically supported.
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veep
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PostPosted: Mon Feb 14, 2005 7:00 pm    Post subject: Reply with quote Back to top

I would agree about about these statements about 2-3 years ago, or even a year ago... but the technology has evolved and is certainly ready for business..

I do agree that you need QOS of the RTP for the business case to work. This is a no doubter.. With this, my organization Corkenn, in concert with our research partner Illinois Institute of Technology put the Vonage business class service to test on the Epygi CPE.

With this we have also sold, implemented, and supported business class Voip rollouts including Vonage's first multilocation business class account (12 locations) with a company out of Milwaukee. We have referenceable business accounts with the Vonage service, and most if not all have more than 3 business lines running. If you would like to talk more, feel free to drop me a line.

Another great wrinkle in all of this lies in our CPE. We have CPE that has Pots line failover incase the internet is down. The benefit to the business is the peace of mind that you will always have the ability to make calls. In most cases, we can make some pretty cool stuff happen. But Voip is ready for prime time...

_________________
Don Budzik
Director of Channel Sales
ISI Communications
708-268-8647 (voice)
dbudzik@isicommunications.com (email)
30264002@sip.epygi.com (SIP)
www.isicommunications.com (Web)
ISP: Comcast
Hardware: Epygi Quadro 2X (Acting as Router, Firewall, and PBX)
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