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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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adb1146
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Joined: Feb 14, 2005
Posts: 7

PostPosted: Mon Feb 14, 2005 8:43 am    Post subject: Comcast Reply with quote Back to top

I have had Vonage about 6 months now. I live in Baltimore County, MD. We have had no problems the Vonage service worked great until about 3 weeks ago. Suddenly I am having horrific issues. I have spoke to a few work colleagues and they are experiencing similar issues.

The issues are:

- Dropped calls
- Bad quality with per son being called not being able to hear me.

At the same time Comcast is making a show of increasing their bandwidth and for an additional $10 a month you can really get a bump. It all seems very suspicious. The timing of the issues seems just too coordinated. I would be interested in hearing if anyone else in the Baltimore County area is experiencing similar issues.
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bbtrumpetguy
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Joined: Dec 10, 2004
Posts: 227

PostPosted: Mon Feb 14, 2005 8:55 am    Post subject: Reply with quote Back to top

http://faq.comcast.net/faq/answer.jsp?name=18226&cat=Services&subcategory=1 This site shows all of the locations that have all ready received the speed updates. Maryland has all ready been completed according to this chart. Have you powercycled your modem/router since January 26th? Comcast may still have more work to do (they are also in the process of moving ex attbi.com sites to Bedrock as well) in your area.
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drewwid
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PostPosted: Mon Feb 14, 2005 9:17 am    Post subject: Reply with quote Back to top

It could be your cable modem. A couple of weeks ago comcast upgraded the speed in my area. Began seeing dropped internet connections for 5-10 seconds at a time. Tried all the power cycling bs and it didn't do a thing for me. Turns out the older modem i had didn't play nice with the new service. I had the old motorola shark fin model. Tech came out and give me a new motorola 5100 and said they have been seeing lots of these issue because of the speed upgrade.

Just so you know, i called comcast and they first said it was my networking because they were getting a signal from the modem. I then traded the modem in at a local comcast store and the new modem (newer motorola) didn't work at all so they sent out the tech who said the store shouldn't have been given out that modem either. Anyway, everything is great now with the motorola .


Last edited by drewwid on Sun Feb 20, 2005 5:17 pm; edited 1 time in total
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adb1146
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PostPosted: Mon Feb 14, 2005 9:40 am    Post subject: Comcast - Old cable Modem Reply with quote Back to top

Thanks for the info. That could be the issue. I have had my modem for 5 years since 99 infact. I will contact Comcast tech support today. Infact I started having issues right about the time Comcast started doing the upgrades
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kenn10
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Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Mon Feb 14, 2005 2:34 pm    Post subject: Re: Comcast - Old cable Modem Reply with quote Back to top

adb1146 wrote:
Thanks for the info. That could be the issue. I have had my modem for 5 years since 99 infact. I will contact Comcast tech support today. Infact I started having issues right about the time Comcast started doing the upgrades


See if you can talk them into giving you the Motorola SB5100. I've had mine for a year and love it. The Toshiba's don't work that well, in my experience. When I first got the service, they gave me a beat up old Toshiba and when my connection kept dropping, I got a new SB5100.

My Vonage works great with it and I'm loving the 6000/768 tier of speed I'm in now. I can have all 4 Voip devices running with no drop out or problems!
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adb1146
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Posts: 7

PostPosted: Mon Feb 14, 2005 2:40 pm    Post subject: New modem / QOS Reply with quote Back to top

I will try and get a Motorola SB5100. In addition to the4 new modem how do you ahve your network configured. Are you doing any QOS vis your router (I have a linksys WRT54GS). My config is as follows:

Cable Modem -> Vonage Router -> WRT54GS -> PC's

The problem I run into now is that when I talk and surf I lose quality on the phone. By the way did you pay the additional $10 per month to get the 768k up or is now standard from Comcast.
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kenn10
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Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Mon Feb 14, 2005 2:44 pm    Post subject: Re: New modem / QOS Reply with quote Back to top

adb1146 wrote:
I will try and get a Motorola SB5100. In addition to the4 new modem how do you ahve your network configured. Are you doing any QOS vis your router (I have a linksys WRT54GS). My config is as follows:

Cable Modem -> Vonage Router -> WRT54GS -> PC's

The problem I run into now is that when I talk and surf I lose quality on the phone. By the way did you pay the additional $10 per month to get the 768k up or is now standard from Comcast.


Yes, I pay the $10 extra for the gold tier of service to get the 6meg download. As to my network setup, I joined the Sveasoft supporters and have the WRT54GS router with the Sveasoft Alchemy firmware loaded. It provides better QOS than many others plus lets me dramatically increase the wireless range of the WRT54GS. I have this setup:

Cable Modem --> WRT54GS --> PC's and Vonage & Other ATA's.
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mbhn5204
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Mon Feb 14, 2005 3:34 pm    Post subject: Reply with quote Back to top

Comcast or ? Don't guess. Run the speed test and the tweak test at:
http://www.dslreports.com
The tests are found at the "Tests+Tools" link. I thought I was having a slowdown from Comcast, but these tests showed otherwise. Conjecture gets you nowhere.
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race
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 11, 2005
Posts: 22

PostPosted: Mon Feb 14, 2005 4:32 pm    Post subject: Reply with quote Back to top

i had similar issues but comcast then changed my 5 year old modem for their newest motorola 5120 and it seems to work much better now. the new modems support their faster network better and are firmware upgradeable... whereas the old ones weren't.
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shadowreader
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 08, 2005
Posts: 10

PostPosted: Tue Feb 15, 2005 12:03 am    Post subject: Re: Comcast Reply with quote Back to top

adb1146 wrote:
I have had Vonage about 6 months now. I live in Baltimore County, MD. We have had no problems the Vonage service worked great until about 3 weeks ago. Suddenly I am having horrific issues. I have spoke to a few work colleagues and they are experiencing similar issues.

The issues are:

- Dropped calls
- Bad quality with per son being called not being able to hear me.

At the same time Comcast is making a show of increasing their bandwidth and for an additional $10 a month you can really get a bump. It all seems very suspicious. The timing of the issues seems just too coordinated. I would be interested in hearing if anyone else in the Baltimore County area is experiencing similar issues.


I am having the same problems. I have only had Vonage for a week but am having terrible call quality with garbled audio, echo and some dropped calls. I just recently upgraded to the 6meg/768k plan(gold tier) from Comcast. There is definitely something to this. I have heard of multiple comcast/vonage users having trouble since the speed upgrades.
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