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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

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granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

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DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
...

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peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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TELLDOUG Posted:
I am looking for a
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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

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HildBeft Posted:
Great tips..
Thanks for sharing
...

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massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
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kkickert
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Joined: Feb 09, 2005
Posts: 10
Location: Franklin, TN

PostPosted: Sun Feb 13, 2005 6:19 pm    Post subject: Set up issues - Can call out, but not in Reply with quote Back to top

We are having a few difficulties with the setup - I can call out on my Siemens 8825 base - both line one and line two. When I call line 1 from my line 2 it rings in fine - both ways.

When I call either line from my cell phone - it sounds like it is ringing, but the no ring comes into the base.

We also couldn't get the other phones to work. When I plug a line direct from the wall jack to the linksys box I don't get a dial tone at all.

Any thoughts would be appreciated. I am trying to convince my husband that this is a great thing, he is questioning my rationale at this point.
Kathy
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reebok
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PostPosted: Sun Feb 13, 2005 6:30 pm    Post subject: Reply with quote Back to top

are both of these new, Vonage assigned numbers? can you try with a different phone?
also, have you disconnected your phone line at the box (nid I think)?

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Fletcher
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PostPosted: Sun Feb 13, 2005 6:31 pm    Post subject: Re: Set up issues - Can call out, but not in Reply with quote Back to top

kkickert wrote:
When I plug a line direct from the wall jack to the linksys box I don't get a dial tone at all.


Kathy,

I can't give you much help right now, but be careful about connecting your Linksys adapter to the wall jack. The wall jack may be carrying current from the POTS (plain old telephone) line and could damage the adapter. This may be true even if you phone service has been cancelled.

Before connecting the adapter to the housewiring, you need to do some simple wiring changes that are explained in several topics on this forum.

You may already know this, but I wouldn't want you to damage your adapter.

Fletcher
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kkickert
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Joined: Feb 09, 2005
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PostPosted: Sun Feb 13, 2005 6:34 pm    Post subject: Reply with quote Back to top

We did disconnect the wires at the box. The lines were all dead before we connected them to the linksys box. What am I missing here?

We are transporting our old numbers to Vonnage - this is still in process. Is that the problem?
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Martlet
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PostPosted: Sun Feb 13, 2005 6:37 pm    Post subject: Reply with quote Back to top

If your numbers are still with your previous carrier, they won't ring on your Vonage phone until the port has been completed. This could take several months from the time you submit the paperwork.

You can get a number from Vonage to receive calls in the meantime, and if your previous carrier has call forwarding, then you may be able to forward your old number to your new number until.
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Fletcher
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PostPosted: Sun Feb 13, 2005 6:45 pm    Post subject: Reply with quote Back to top

I'm glad you knew to disconnect the telco lines first.

I think Martlet has diagnosed your problem accurately. The reason you could call from line one to line two using your previous phone number is that Vonage already has entered the number in their tables, even though it has not been transferred. Since both of your lines are on Vonage, Vonage knows where to route your old number. Calls from outside don't know where to route your old number yet -- which is why you couldn't get through on your cell phone.

As Martlet said, LNP is a long process for most folks. We have seen a couple of posts here bragging about 8-day transfers, but most take two to three months -- and one guy posted here yesterday saying he submitted his LNP request in May 2004 and is still waiting.

Martlet's suggestion of forwarding your old number to your temporary Vonage number is the solution for recieving calls -- but when you call out, your caller ID will probably show your temporary Vonage number.

Fletcher
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kkickert
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PostPosted: Sun Feb 13, 2005 7:16 pm    Post subject: Reply with quote Back to top

So, should I reconnect my lines or leave it as is and wait...
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Fletcher
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PostPosted: Sun Feb 13, 2005 7:23 pm    Post subject: Reply with quote Back to top

kkickert wrote:
So, should I reconnect my lines or leave it as is and wait...


Kathy,

Help us understand where you are in the process.

1. I assume you have signed up with Vonage for two lines of service and requested that two previous landline phone numbers be transferred (ported) to Vonage. Correct?

2. I also assume you have not yet cancelled your two previous landline accounts. If you have, then the numbers are gone and cannot be ported. You are not supposed to cancel landline service yourself, as that happens automatically when the LNP is completed. (Unfortunately, you have to continue paying for old service in the meantime.) Is this all correct?

3. Did you say you have disconnected your house wiring from the outside, so that your old landline service is no longer coming into your house? If so, I think you will have a problem. With most phone companies the only way to forward a phone number is from a phone connected to a line on that number. If you want to follow the advice I offered above based on what Martlet said, you will need to have a phone connected to your old landline service numbers to set up unconditional call forwarding to your new temporary Vonage numbers. Do I have all this right?

OK, that's enough to get the conversation started.

Fletcher
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mbhn5204
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Sun Feb 13, 2005 7:39 pm    Post subject: Reply with quote Back to top

Have you checked out this article?

http://www.vonage.com/help_knowledgeBase_article.php?article=265&category=47

If you have a Vonage phone number you can verify it by looking in the Status section of the Web-Based Utility.
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kkickert
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Joined: Feb 09, 2005
Posts: 10
Location: Franklin, TN

PostPosted: Sun Feb 13, 2005 7:59 pm    Post subject: Reply with quote Back to top

Fletcher - I have requested 2 lines - one residentual - one business - I did not cancel my lines with the previous companies. I DID disconnect them from the lines. I realized the same as you that I can't forward unless I can connect at least with one of the companies. So, we just reconnected the lines (disconnected the linksys boxes) so now I am back to where I started.

SO,,,,,do I just leave everything as is - not connected to Vonage until lines are ported and then reconnect things at that time? I thought this process took about 20 days - if it is months does that mean that I pay two bills for an undetermined amount of time?
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