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PostPosted: Sun Feb 13, 2005 8:26 pm    Post subject: Reply with quote Back to top

kkickert wrote:
Fletcher - I have requested 2 lines - one residentual - one business - I did not cancel my lines with the previous companies. I DID disconnect them from the lines. I realized the same as you that I can't forward unless I can connect at least with one of the companies. So, we just reconnected the lines (disconnected the linksys boxes) so now I am back to where I started.

SO,,,,,do I just leave everything as is - not connected to Vonage until lines are ported and then reconnect things at that time? I thought this process took about 20 days - if it is months does that mean that I pay two bills for an undetermined amount of time?

I would suggest that you leave your landline phones connected until the port has completed. That will also give you some time to test Vonage and see if it meets your needs. Also, since you must be paying for them, you should at least have them available for back up purposes.

You may want to reduce the landline plans to the cheapest ones possible until the porting takes place. Then you can just unconditionally forward them to their counterpart Vonage lines using the temporary numbers Vonage has assigned to you. People will be able to reach you on your Vonage by calling either your old numbers or your temporary Vonage numbers.

If I had to guess I'd expect your LNP would take about 5 to 8 weeks. It could happen sooner, but it could also be much longer. If you search on LNP on these forums you'll find lots of first-hand reports. Maybe you can find one from your own area -- because the experience differs greatly from carrier to carrier and from region to region.

While you are waiting for the LNP, if you need additional extensions you can use simple splitters plugged into the phone ports on your adapter. Or you could buy cordless phones with extra handsets. (That's what I use, because I kept my old Verizon landline service in addition to my two Vonage lines.)

I'm a fan of Vonage but there are some things you will miss without a landline:

1. 911 does not work the way you expect.
2. You cannot include our name on outgoing caller ID, so some businesses (credit card companies, for example) will not allow you to conduct business by phone or to activate credit cards.
3. Your number will not be listed in national directory services like 411. (For some time after the LNP, you will continue to be listed because of your old phone service. But Vonage numbers are not listed, and yours may disappear from the databases when they are updated.)
4. You cannot accept collect calls.
5. Some fax machines will not work with Vonage -- even with the special fax lines Vonage provides.
6. It is difficult to get some home security systems like Brinks to connect to a Vonage line. (There is a fix for this, I think, but it is not automatic.)
7. It is difficult (or impossible) to get TIVO to work with Vonage. Again, some folks have been able to make it work, but with some technical effort.
8. If you power goes out, you will probably loose Vonage service (unless you have a generator or Uninterruptable Power Supply), whereas old fashioned phone services draw power over the phone lines from phone companies that use generators. POTS (plain old telephone services) tend to be much more reliable in power outages than Voip -- unless a tree falls across the lines coming into your house. Smile If you have a cell phone for emergencies, that is not as serious a problem as when Vonage is your only service.
9. Vonage service is very much dependent on your internet connection, and you can have some service problems due to congestion on the Internet beyond your control or even Vonage's.

Hope some of that helps in your planning. I recommend keeping one cheap POTS linee if people can afford it. I some areas you can get basic phone service for as little as $20 per month.

Good luck.

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