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How to cancel a line
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tmorg
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Joined: Feb 04, 2005
Posts: 11
Location: Oklahoma
PostPosted: Sun Feb 13, 2005 11:06 am    Post subject: How to cancel a line Reply with quote Back to top
I have two numbers but am experiencing problems and would like to cancel my childrens number. I can't find any information on where to cancel a number. I'm wanting to keepthe main number active but my kids are going to stay with the local telco as well as my alarm system. Where do I cancel my extra number?
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TinStar
Vonage Forum Associate
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Joined: Jan 27, 2005
Posts: 22
PostPosted: Sun Feb 13, 2005 11:25 am    Post subject: Reply with quote Back to top
Go to your account ..Look at top for features...@features look for Virtual numbers..click manage virtual numbers...follow the instructions

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tmorg
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Joined: Feb 04, 2005
Posts: 11
Location: Oklahoma
PostPosted: Sun Feb 13, 2005 11:32 am    Post subject: Not virtual Reply with quote Back to top
It's not a virtual it's actually a second line for port 2 on the router.
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LC
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Joined: Dec 22, 2004
Posts: 76
PostPosted: Sun Feb 13, 2005 11:41 am    Post subject: Reply with quote Back to top
additional lines can not be removed through the web account. please contact Vonage customer care if you wish to have this line removed.
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tmorg
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Joined: Feb 04, 2005
Posts: 11
Location: Oklahoma
PostPosted: Sun Feb 13, 2005 11:46 am    Post subject: Horrible process Reply with quote Back to top
I will go through that horrible contact process monday. Thanks for the info.
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