Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
bosox18
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 11, 2005
Posts: 18

PostPosted: Sat Feb 12, 2005 4:37 pm    Post subject: No dial tone, no lights Reply with quote Back to top

I posted this problem elsewhere yesterday and SSantana was trying to help me -- may still be trying, because he seems like a solid citizen -- but is anyone else experiencing this or have any ideas to help:

My Vonage worked perfectly for two months, no complaints (well, the phone didn't ring a couple of times, but no big complaints). Worked perfectly Thursday night, but when we woke up Friday morning, no dial tone, no lit LED lights under either phone line, no nothing.

Our setup is like this: cable goes into Motorola Surfboard modem, to Netgear wireless router, which then sends ethernet cables to the computer and to the Linksys RT31PT which the phone is hooked up to. This setup worked fine, right out of the box in minutes.

Over the past 36 hours I have rebooted everything constantly. I reset the Linksys adapter (holding the reset button in while it rebooted). I've powered the adapter on and off, with the phone cord both attached and removed. I've swapped the ethernet cables. I've tried different phones and different phone cords.

This afternoon, after leaving the Linksys unplugged for a couple of hours, I plugged it back in and phone line 1 lit solid and I got a dial tone. By the time I happily told my wife, 30 seconds later, it was gone again.

Do I need a new adapter/router/something? Any ideas? It really **** having no phone whatsoever. Beginning to wish I hadn't told Verizon to screw off.
View user's profile Send private message
bosox18
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 11, 2005
Posts: 18

PostPosted: Sat Feb 12, 2005 7:03 pm    Post subject: Reply with quote Back to top

Anyone? Please?

Someone must have a guess why this is happening.

Or an off-the-wall suggestion as to how to fix it? I'll try anything at this point.
View user's profile Send private message
Fletcher
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Sat Feb 12, 2005 7:29 pm    Post subject: Reply with quote Back to top

bosox18 wrote:
Anyone? Please?

Someone must have a guess why this is happening.

Or an off-the-wall suggestion as to how to fix it? I'll try anything at this point.


OK, you asked for off-the wall sugestions, so don't be offended. Lol

1. Change the ethernet cable that conects your RT31P2 to the Netgear router. It could be a loose or otherwise bad cable. A shorting cable would explain the errant behavior you describe.

2. Go into the RT31P2's config screen and check the MAC address of the router. Then call Vonage CS (or PM ssantana) and ask them to check whether the MAC address you are sending out is the one that Vonage is authenticating. If the MAC address in your adapter got zapped and changed itself or if something happened and someone at Vonage changed your MAC address (perhaps thinking it was someone else's account), that might also explain the behavior you're seeing.

3. Try separating the Vonage unit and all of its cables as far away from the Netgear and its cables as physically possible. You can get interference even across wires.

4. Make sure your Vonage unit is not sitting on top of a giant electro-magnet, like an uninterruptable power supply (UPS).

5. Make sure your Vonage unit is not overheating and is in a well ventilated space. Do not stack it on top of the Netgear or any other heat-producing device. If it is overheating, let it cool and see if it works before it heats up again. If so, you've probably got a hairline fracture in a circuit and will need to replace the unit.

6. Check your account web page at Vonage and make sure your account is not blocked by mistake. For example, someone with a similar phone number or account number who hasn't paid a bill or who cancelled an account.

7. Have a stiff cup of stong tea and watch your tapes of the Pats winning the Super Bowl and the Sox winning the World Series. (Actuallly, that would put me into a funk like your Vonage adapter, as I'm an Eagles and Yankees kind of guy.)

That's all I can think of off-the-wall, but others may add to -- or modify -- my list.

Good luck.

Fletcher
View user's profile Send private message
Fletcher
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Sat Feb 12, 2005 7:32 pm    Post subject: Reply with quote Back to top

Oh, the most obvious of all to add to my list above:

Try putting your RT31P2 immediately behind the modem and disonnect the Netgear and all computers from it. Then see if it works.

I assume you did that yesterday. Lol

Fletcher
View user's profile Send private message
bosox18
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 11, 2005
Posts: 18

PostPosted: Sat Feb 12, 2005 8:23 pm    Post subject: Reply with quote Back to top

To show my ignorance ...

2) How do I get to the RT31P2's config screen to check it?
View user's profile Send private message
bosox18
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 11, 2005
Posts: 18

PostPosted: Sat Feb 12, 2005 8:46 pm    Post subject: Reply with quote Back to top

I think I found it ... and it matches what is on the box and the bottom of the router.

I should mention (maybe), when I go to http://192.168.15.1 I get this message for at least the last hour when I check under "Status" or "Voice"

"Router still restarting. Please wait a moment."
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Feb 12, 2005 8:49 pm    Post subject: Reply with quote Back to top

http://192.168.15.1
use admin for password

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Feb 12, 2005 8:52 pm    Post subject: Reply with quote Back to top

wow that's weird. I wonder if a firmware update got messed up and killed the router.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
bosox18
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 11, 2005
Posts: 18

PostPosted: Sat Feb 12, 2005 9:00 pm    Post subject: Reply with quote Back to top

I can still use the Internet just fine ... I even swapped the configuration around, putting the Linksys router first (after the cable modem) and sending the ethernet cable to the Netgear wireless and everything works fine ... except for my Vonage.

How can the router "still be restarting" and how long, exactly, is a moment?
View user's profile Send private message
Fletcher
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Sat Feb 12, 2005 9:12 pm    Post subject: Reply with quote Back to top

bosox18 wrote:
I can still use the Internet just fine ... I even swapped the configuration around, putting the Linksys router first (after the cable modem) and sending the ethernet cable to the Netgear wireless and everything works fine ... except for my Vonage.

How can the router "still be restarting" and how long, exactly, is a moment?


I'm not sure what is happening, but the firmware update is one package but contains two parts: the router part 1.27.01 and the voice part 2.0.13(LI). It is possible that the 1.27.01 took but something interrupted it while it was writing the voice update.

I'm just guessing, but I'm afraid you are going to have to swap out the RT31P2. Nevertheless, I'd still ask advice by PM from ssantana and vonagebest. They can work miracles and might have a solution for you.

Also, give them your MAC address and ask them to check if that is the same one that is on your account at Vonage. That might still be the heart of this problem -- and that would be a much easier fix than swapping routers.

Sorry I couldn't help more.

Fletcher
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New martaxx4
New Today 7
Yesterday 5
Total 98993

Who Is On Site
Visitors 97
Members 0
Total 97


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.51
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.79 Seconds and 478 Pages In The Last 60 Seconds
The Vonage VoIP Forum