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trssho
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Joined: Feb 11, 2005
Posts: 7
Location: Melbourne, FL

PostPosted: Sat Feb 12, 2005 1:38 pm    Post subject: Blinking lights...please help. Reply with quote Back to top

Hello board. I have searched Vontage and the frorum, and can not resolve this problem.

RT31P2 Router.
No dial tone.
Internet function is normal.

On the front of the router, the two led lights under "phone" are flashing. First the 1 led flashes once, then 1 and 2 flash together. I have restarted my modem, router and computer several time to no avail.

Thanks in advance, Andy
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Fletcher
Vonage Forum Master
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Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Sat Feb 12, 2005 1:44 pm    Post subject: Reply with quote Back to top

Andy,

When the phone lights are flashing and you're not in a call, that may mean you're receiving a pushed firmware update from Vonage. It's not a good idea to interrupt firmware downloads by unplugging the adapter or rebooting the system before they are complete. Hopefully, you can recover if that is what was going on with your adapter.

I'd let the adapter sit for a while and then try it again. If it is blinking, just leave it alone until it stops -- unless that goes on for an hour. Very Happy

If you have a dongle or shorted phone cable plugged into your second phone port, please remove it until the firmware download is completed. Some folks have reported here that the dongle prevents the firmware update from being accepted.

We'll keep our fingers crossed for you. Good luck.

Fletcher
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trssho
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Joined: Feb 11, 2005
Posts: 7
Location: Melbourne, FL

PostPosted: Sat Feb 12, 2005 1:53 pm    Post subject: Reply with quote Back to top

Thanks Fletcher. I will repost in an hour and let you know.
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trssho
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Joined: Feb 11, 2005
Posts: 7
Location: Melbourne, FL

PostPosted: Sat Feb 12, 2005 3:06 pm    Post subject: Reply with quote Back to top

Think I figured it out. The problem was that I had my other router power supply plugged into the Vontage router. At least I think that was it. Hard to know for sure as there are 1.2 million cables behind my desk. HA!

I am having some other problems, and hopefully I can get everything else figured out soon.
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