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animate
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Joined: Feb 03, 2005
Posts: 33
Location: Ar

PostPosted: Sat Feb 12, 2005 12:01 am    Post subject: How did I lose my touchtone? Reply with quote Back to top

I have tried several brands of phones this week trying to find one with numbers I can see. I am homebound and cannot go shopping myself so my son-n-law goes and gets and takes back and gets another and takes back, and so on. After trying three, I finally decided they just don't make one with numbers I can see so....I decided, since my regular phone had big numbers, I would just hook it up to my Vonage adapter. Well, I did but it would not work. I got a dial tone but even when I dialed the whole number, I still had a dial tone. Before I hooked it up to Vonage, it would beep each time I hit a number and when I got the whole number dialed, my call would go through. So...I took the phone out of the Vonage and hooked it into my regular line and now I can call out but it won't work right. I no longer have touchtone on it.
How did I lose my touchtone by hooking my phone into Vonage? How do I fix it back? I have searched all over it with a magnifying glass trying to find a button somewhere that will let me switch to touchtone. It sounds like it is set to pulse but can't find button to change it. It is an old phone. It is a GE.
Thanks and I hope someone can help me because these days you have to have touchtone to get by. Every place you call says, press 1, press 2, etc. Well, I can't do that now. It don't work.

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Fletcher
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PostPosted: Sat Feb 12, 2005 12:06 am    Post subject: Re: How did I lose my touchtone? Reply with quote Back to top

animate wrote:
I have tried several brands of phones this week trying to find one with numbers I can see. I am homebound and cannot go shopping myself so my son-n-law goes and gets and takes back and gets another and takes back, and so on. After trying three, I finally decided they just don't make one with numbers I can see so....I decided, since my regular phone had big numbers, I would just hook it up to my Vonage adapter. Well, I did but it would not work. I got a dial tone but even when I dialed the whole number, I still had a dial tone. Before I hooked it up to Vonage, it would beep each time I hit a number and when I got the whole number dialed, my call would go through. So...I took the phone out of the Vonage and hooked it into my regular line and now I can call out but it won't work right. I no longer have touchtone on it.
How did I lose my touchtone by hooking my phone into Vonage? How do I fix it back? I have searched all over it with a magnifying glass trying to find a button somewhere that will let me switch to touchtone. It sounds like it is set to pulse but can't find button to change it. It is an old phone. It is a GE.
Thanks and I hope someone can help me because these days you have to have touchtone to get by. Every place you call says, press 1, press 2, etc. Well, I can't do that now. It don't work.


Tell us more about your GE phone. Is it a cordless phone? Does it have to be plugged into a power source as well as into the phone jack? Do you know the model number? About how old is it?

Fletcher
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dconnor
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PostPosted: Sat Feb 12, 2005 12:10 am    Post subject: Reply with quote Back to top

Turn it upside - down and get me the model numbers, I will fix it

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animate
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Joined: Feb 03, 2005
Posts: 33
Location: Ar

PostPosted: Sat Feb 12, 2005 12:46 am    Post subject: Re: How did I lose my touchtone? Reply with quote Back to top

Peeking thorugh a hole in the bottom I held my magnifying glass and I can read these numbers:
029432A 2952 and I think V at the end. I can't see well enough. It is inside the phone.
My GE is a regular phone. Not a cordless. I have never in my life even had my hands on a cordless until I got Vonage. They are very new and I might say confusing. Here is a large snapshot of my GE if you can see it. It is here:
http://www.customart.biz/phone.htm
Thanks for your repsonse and I sure hope you can help me. I tried to access my credit cards by phone on their automated system, and I can't. Heck, I can't access anything that requires me pressing an extra button.
Thanks again for helping me.
No, it does not require a power source. It just has two place to put phone lines in.
Donna



Fletcher wrote:
animate wrote:
I have tried several brands of phones this week trying to find one with numbers I can see. I am homebound and cannot go shopping myself so my son-n-law goes and gets and takes back and gets another and takes back, and so on. After trying three, I finally decided they just don't make one with numbers I can see so....I decided, since my regular phone had big numbers, I would just hook it up to my Vonage adapter. Well, I did but it would not work. I got a dial tone but even when I dialed the whole number, I still had a dial tone. Before I hooked it up to Vonage, it would beep each time I hit a number and when I got the whole number dialed, my call would go through. So...I took the phone out of the Vonage and hooked it into my regular line and now I can call out but it won't work right. I no longer have touchtone on it.
How did I lose my touchtone by hooking my phone into Vonage? How do I fix it back? I have searched all over it with a magnifying glass trying to find a button somewhere that will let me switch to touchtone. It sounds like it is set to pulse but can't find button to change it. It is an old phone. It is a GE.
Thanks and I hope someone can help me because these days you have to have touchtone to get by. Every place you call says, press 1, press 2, etc. Well, I can't do that now. It don't work.


Tell us more about your GE phone. Is it a cordless phone? Does it have to be plugged into a power source as well as into the phone jack? Do you know the model number? About how old is it?

Fletcher

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dconnor
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PostPosted: Sat Feb 12, 2005 1:10 am    Post subject: Reply with quote Back to top

ok, the model number did not work for me.

Donna, that phone has a PULSE and TONE button on it. You have it on pulse, you must switch it to tone

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animate
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Joined: Feb 03, 2005
Posts: 33
Location: Ar

PostPosted: Sat Feb 12, 2005 1:21 am    Post subject: Reply with quote Back to top

How???? I can't find anything to change. I have searched and searched. Where do I change it?
Thanks,
Donna


dconnor wrote:
ok, the model number did not work for me.

Donna, that phone has a PULSE and TONE button on it. You have it on pulse, you must switch it to tone

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animate
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PostPosted: Sat Feb 12, 2005 1:29 am    Post subject: Reply with quote Back to top

Hi,
There is a S/N with some kind of number after it. Would that work if I can figure out what it is? I don't find anything that says model number. I think this phone was purchased at Walmart about 6 years ago.
When I said cordless phones were new, I meant new to me. I know they have been around for sometime but I have been homebound for years and never had any need for one.
I guess you must have thought I was really nuts when I said they are new. <grin> but I meant "new for me"
If you come up with anything else to help me, I sure will appreciate it. I am totally lost at how to fix it. It has on the back line 1 & 2 and Line 1 and then it has an adjustment for the ringer volume and that is all I can find.




dconnor wrote:
ok, the model number did not work for me.

Donna, that phone has a PULSE and TONE button on it. You have it on pulse, you must switch it to tone

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dconnor
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PostPosted: Sat Feb 12, 2005 1:36 am    Post subject: Reply with quote Back to top

Donna, trust me on this: that phone has a PULSE and TONE button on it. You have it on pulse, you must switch it to tone. Find that button

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animate
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Joined: Feb 03, 2005
Posts: 33
Location: Ar

PostPosted: Sat Feb 12, 2005 1:43 am    Post subject: Reply with quote Back to top

OOPs, I fogot to put the url up: http://www.customart.biz/phone.htm

I have all the pics up of my GE phone. Sides, ends and top and bottom.
If anyone can look at them and show me how to fix it, I will really really appreaicate it.
They are all on the same page and are large so may take a minute or so to load, depending on speed connection.
Thanx again,
Donna

There is a tone button on the star button but I have tried it up and tried it down and it does not change anything. It don't say pulse at all. It just has tone on the star button. Am I supposed to push two buttons at the same time maybe. If so, which two?

Thanx,
Donna


I am going to take a snapshot close up of every side end and put up for you to see. Maybe you can find it. I cannot.
I don't understand why it changed when I hooked it into Vonage. Why did it. Do you know?
I will hunt some more for the button and I will also take the pics and put them up. I will do real close ups so you can read them.
Thanks, and it will take me a while. I am slow at things due to having to use my magnifying glass so much.
I sure am thankful for zoom or I would never get my graphics done.
I will get back with you when I get my pics taken and posted.
Thanks,
Donna

dconnor wrote:
Donna, trust me on this: that phone has a PULSE and TONE button on it. You have it on pulse, you must switch it to tone. Find that button

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Fletcher
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Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Sat Feb 12, 2005 10:20 am    Post subject: Reply with quote Back to top

Donna,

The pictures are great and very helpful. Unfortunately, I don't see the kind of button we would expect to switch Tone/Pulse dialing. That's really unusual. It's usually on the bottom or side of a phone.

The small hole you mentioned is probably a recessed button that can only be pressed with an opened paper clip. That is often the kind of button used to do a reset of the phone back to all its factory default settings -- but it might be something else, like the Tone/Pulse switch. If it is a reset button and you press it, it will erase all your speed dialing numbers and you will have to put them in again -- nothing lost permanently, but you'll have to go to the trouble of reprogramming those numbers.

I'll see if I can find anything else about your phone. For now, I would suggest you not press the reset button. If we can find another solution, there is no need to lose all your other programming.

I'll write more after I've done a little research. I have another idea, but I want to check it out some before I discuss it.

Sorry for your trouble. I expect someone here will be able to help you.

Fletcher
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