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qposner
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Joined: 1058492018
Posts: 27

PostPosted: Sat Aug 23, 2003 11:50 am    Post subject: No outgoing calls!!!! Reply with quote Back to top

I can receive incoming just fine. However, when I want to place an outgoing, I don't have a dial tone and it won't dial out. Any suggestions?

I'm thinking its time to go crawling back to Verizon. Man, I don't want to do that, but Vonage is just to sporadic.
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Gixxerbri
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PostPosted: Sat Aug 23, 2003 12:02 pm    Post subject: Reply with quote Back to top

Same problem here in Los Angeles this morning. I have no dialtone, and can't even log into the dashboard. I am starting to lose all confidence in the quality of service and reliability of Vonage.
whutsupdoc
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Joined: Apr 29, 2003
Posts: 106
Location: Sioux City, Iowa - USA

PostPosted: Sat Aug 23, 2003 12:17 pm    Post subject: Reply with quote Back to top

same thing here no dialton no outgoing calls. incoming work just fine rebooted everything too.. no difference. tried dashboard it just sits there like its tryign to login but doesnt go anywhere

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ariapro22000
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Joined: Aug 23, 2003
Posts: 1

PostPosted: Sat Aug 23, 2003 12:33 pm    Post subject: Reply with quote Back to top

just got off the phone with customer service. what a f&*^ing joke...the poor guy on the phone said the servers were down! what the hell??? no backup?? this is terrible. he offered me a $5.00 credit...what a slap in the face. i have 10 Vonage lines and he offers me 5 bucks?? i'm very close to dumping this whole mess...sorry for the rant...

jeff
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stevenwest13
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Joined: Aug 24, 2003
Posts: 1

PostPosted: Sun Aug 24, 2003 5:20 pm    Post subject: No Outgoing calls Reply with quote Back to top

I myself have been having this same problem for the past seven days. I cannot even call tech support because when the phoen is working I am at work. It seems to kick out every night between 5:30pm and 9pm I reboot and get and ip on the ATA. People can call me but I hear nothing when I pick up the phone and I also have NO DIALTONE!!! This is driving me nuts. I have only been on this service for one month and I have already had numerous problems.
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dlhusk
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PostPosted: Sun Aug 24, 2003 7:10 pm    Post subject: Been Really Sporadic Here Also Reply with quote Back to top

I have only been a member since Aug 14,2003 but it is turning in to a real Love/Hate relationship. I may have to ask for my "Money Back" also.
Danny
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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