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arttwood
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PostPosted: Fri Feb 11, 2005 12:59 pm    Post subject: "Off the hook" ? Reply with quote Back to top

I've been using Vonage for a few months now with much success. I've disconnected my phone line from the Phone Co's switch box so that I could the house's phone wiring.

Today, we woke up to a peculiar problem.

When I run a cord from the ATA to a phone Jack (to enable all the phones in the house to be "live") the line stays "open". That is, even though all phones in the house are properly "hung up". ..If I pick up a phone after 30 seconds, I hear the familar blaring "wah wah wah" of a phone that's been left off the hook. As if, a phone somewhere, has been left off the hook (which is NOT the case).

If I plug a phone directly into the ATA, no problems whatsoever.

Of course, common sense says that SOMETHING is plugged into a jack SOMEWHERE and that it is keeping the circuit open. Not TRUE! I've unplugged every jack in the house except for the one leading to the ATA. Then, when I go to another jack just to test the connection. . .I get the "wah wah wah" buzz. Agggh.

Suggestions? Would short circuit in the house's telephone wiring somewhere (I've got a junction in a wall somewhere) cause this?

Thanks
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neutral
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PostPosted: Fri Feb 11, 2005 1:04 pm    Post subject: Reply with quote Back to top

Is there a short in the NID?

Definetly sounds like something is shunned.
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arttwood
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PostPosted: Fri Feb 11, 2005 1:09 pm    Post subject: Reply with quote Back to top

[quote="neutral"]Is there a short in the NID?

NID: That's the box outside the house, correct? Not sure. . will check it out. How would I know/test to see if something is shorted there. . .it wouldn't be visible, would it?

Art
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neutral
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PostPosted: Fri Feb 11, 2005 1:10 pm    Post subject: Reply with quote Back to top

arttwood wrote:


NID: That's the box outside the house, correct? Not sure. . will check it out. How would I know/test to see if something is shorted there. . .it wouldn't be visible, would it?

Art


The NID would be where you disconnected your line from that feeds your house.

When you disconnected it, make sure the bluewhite/blue pair isn't touching, or the red/green (depending on your wiring).
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arttwood
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PostPosted: Fri Feb 11, 2005 1:43 pm    Post subject: Reply with quote Back to top

Sorry. . .that'd not it. Checked the NID and nothing is touching that shouldn't be.
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arttwood
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PostPosted: Fri Feb 11, 2005 3:02 pm    Post subject: Reply with quote Back to top

Would wires touching somewhere (junction box, etc.) allow me to get a dial tone each time I reset the ATA? (Because I do get a dial tone when I reset it or pull the rj-11 out of the ATA and plug it back in again). It's just that afterward, after hanging up the phone I've got plugged in does not seem to close the circuit.. . .the line eventually goes offline as if a phone was left off the hook somewhere else.

I would think if there were a short circuit in the line, it wouldn't work. Period. Regardless of whether I reset the ATA or not.
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