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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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Cam_
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Joined: May 01, 2003
Posts: 54

PostPosted: Fri Aug 29, 2003 4:52 pm    Post subject: Reply with quote Back to top

They should have responded sooner, but that is the truth. The ATA does not support any Voice Mail Waiting Indicator except those that listen for the stutter dial tone.
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andrew9
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Joined: Jul 28, 2005
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PostPosted: Thu Jul 28, 2005 3:45 pm    Post subject: No Assistance Available from "Vonage Support" Reply with quote Back to top

I am still trying to activate my account. Apparently someone purchased my phone adapter, activated their account, cancelled their account, then returned the adapter.

After 2 hours waiting on the phone with Indians who speak very poor english, being tossed from department to department, I was disconnected.

Another 2 hours later, a service rep told me he would correct the problem and call me back within the hour. I asked for a number to contact him if I wasn't reached and he refused to provide one. It is now a total of 24 hours later and still no call.

I will have to return my phone adapter and the 4 handsets I bought to work with it. This company has no tangible customer service and absolutely no respect for its customers. Be Warned!
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Jul 28, 2005 6:00 pm    Post subject: Reply with quote Back to top

Dear Andrew Dash and Bash....
Thanks for reviving a almost 2 year old thread...
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jpoc
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 18, 2005
Posts: 20

PostPosted: Thu Jul 28, 2005 7:33 pm    Post subject: Reply with quote Back to top

Yep... they are great.... but as regular company got some delays... but after all their CS is Excelent!!! A Very Happy +
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andrew9
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Joined: Jul 28, 2005
Posts: 2

PostPosted: Thu Jul 28, 2005 9:00 pm    Post subject: VoiP available, without Vonage. Reply with quote Back to top

relevant quote: "At least to judge from Lingo and Vonage, switching to Voice over IP for your primary phone number only makes sense if you like spending many hours per year waiting on hold for technical support. A much better solution would be the cheapest possible traditional landline from the local phone company augmented by some sort of Voice over IP service. The landline is used for receiving incoming calls and for dialing toll-free numbers. For long outgoing calls to exotic destinations use either a Voice over IP dedicated box from Packet8 or, if money is tight, something like the SkypeOut service from your personal computer. "

There are options.
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Fri Jul 29, 2005 6:16 am    Post subject: Reply with quote Back to top

Then go explore those options...and have fun doing it.
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Symes
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 27, 2005
Posts: 20

PostPosted: Fri Jul 29, 2005 7:12 am    Post subject: Reply with quote Back to top

I've spoken to them on numerous occasions on the telephone and had two e-mail exchanges and have been connected very promptly on each occasion. Most calls seem to be routed to a call centre in India from here in UK. That said, my equipment still doesn't work and have not got so far as getting even a dial tone let alone actually making a call after nearly a week of trying!!
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chrisl
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 24, 2005
Posts: 12

PostPosted: Fri Jul 29, 2005 12:33 pm    Post subject: Reply with quote Back to top

I had serious issues with a LNP. They called me three times and I could only get through once. However, I badgered them with emails at all levels (including the CEO). I feel I got results from my efforts. At least something happened. I would call Qwest to ask them to get the buzz out of my line, and nothing. And because Voip is an infant technology with a technology that is a hybrid of old and new, you are likely to see some wierd replies from tech support.
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Fri Jul 29, 2005 3:56 pm    Post subject: Reply with quote Back to top

Sometimes you get good techs and sometimes you get not so good. That is the nature of a call center. Plus think about how fast Vonage is growing. They are constantly hiring new people and training them, so more often than not you are going to get a newer tech. That to me is a good sign, as it shows they are getting enough revenue to expand and hire....

As for small claims court, I can't wait to see the case on Judge Judy... Lol
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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