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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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mikedief
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Full Forum Member


Joined: Feb 08, 2005
Posts: 67

PostPosted: Mon Feb 14, 2005 4:08 pm    Post subject: Can't even get in hold queue for LNP department Reply with quote Back to top

Just wondering if something unusual is going on at the LNP department. Tried my daily call to see if any movement on my LNP. Usually get put on hold for awhile, but this time the message said to call later due to "unusually high volume".

Are they really just unable to keep up with the calls or has something happened in the last couple days?
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spepi
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 17, 2005
Posts: 112

PostPosted: Mon Feb 14, 2005 5:57 pm    Post subject: Reply with quote Back to top

Updated Date: Number Transfer Progress History:
January 22, 2005 Awaiting Letter of Authorization
January 25, 2005 Letter of Authorization (LOA) Received
January 25, 2005 Transfer Sent to Carrier
February 11, 2005 Carrier Approved Transfer
February 14, 2005 Completed LNP Transfer

No big deal here.
I just forwarded my Verizon line to the virtual number and people just called the number they knew
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pankej2000
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 01, 2005
Posts: 93

PostPosted: Tue Feb 15, 2005 4:50 pm    Post subject: Reply with quote Back to top

Same here From ATT callvantage to Vonage

Updated Date: Number Transfer Progress History:
January 14, 2005 Awaiting Letter of Authorization
January 19, 2005 Letter of Authorization (LOA) Received
January 19, 2005 Transfer Sent to Carrier
February 11, 2005 Carrier Approved Transfer
February 14, 2005 Completed LNP Transfer
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mikedief
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Joined: Feb 08, 2005
Posts: 67

PostPosted: Wed Feb 16, 2005 11:55 pm    Post subject: Maybe time to abandon LNP? Reply with quote Back to top

I really don't want to pay for another month of Qwest while waiting for my LNP to happen. My question is moving to this:

Can I abandon the LNP process, simply call Qwest and terminate service, and then get a new number from Vonage?

Thanks
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mikedief
Full Forum Member
Full Forum Member


Joined: Feb 08, 2005
Posts: 67

PostPosted: Mon Feb 21, 2005 2:01 pm    Post subject: Reply with quote Back to top

a hillarious (not) update:

i decided to abandon my lnp since i didn't want to pay another month to qwest, and Vonage had "in stock" numbers for my local area. it wasn't that big a deal for me to keep my number, but would have been nice.

so i cancelled the lnp yesterday, and found out this morning that they just ran "out of stock" of local numbers for me!

isn't that a hoot!
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ButIsItArt
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Joined: Jan 31, 2005
Posts: 8

PostPosted: Wed Feb 23, 2005 7:57 pm    Post subject: Re: LNP - when to press? Reply with quote Back to top

ButIsItArt wrote:

1/28/05: Started Vonage account.
1/29/05: eMailed a PDF of signed LOA form to Vonage.
1/31/05: LOA received by Vonage.
2/07/05: Called Qwest. They told me my number would be transferred by 2/16/05 & my Qwest account closed too.


Just a follow-up ...

2/14/05: My number was transfered & my Qwest account closed.

Vonage & Qwest are getting the job done in the amount of time they said they would. Well .... in Seattle & in my case at least. Smile

Good luck to all of those still waiting.
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jds
New Forum Member
New Forum Member


Joined: Feb 11, 2005
Posts: 9
Location: Colorado

PostPosted: Thu Feb 24, 2005 9:24 am    Post subject: Reply with quote Back to top

Glad to hear Qwest is getting some transfers done timely. I am still waiting from Jan 4. I keep getting the same generic email replys. At least they are crediting me a month of free sevice for the wait.
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mikedief
Full Forum Member
Full Forum Member


Joined: Feb 08, 2005
Posts: 67

PostPosted: Thu Feb 24, 2005 9:00 pm    Post subject: Reply with quote Back to top

Finally reached the end of the adventure road today. After only being out of stock of numbers in my area for two days, Vonage got some more and I scored one of them.

Unfortunately, I lost the LNP battle, and had to settle for a new number. I just couldn't bring myself to give Qwest another month's bill for nothing, and there was nothing to indicate that LNP was going to happen anytime soon.

Getting a credit to offset the 9.99 charge for changing the number was the last step.

But I'm happy with the call quality, which is consistently excellent. So all in all I'm a relatively happy camper now.
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