Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage UK
Author Message
Neville
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 10, 2005
Posts: 16

PostPosted: Thu Feb 10, 2005 3:59 am    Post subject: Phone not ringing Reply with quote Back to top

I ordered the service, the kit arrived, I plugged it in and it all worked, woo-hoo! Then I realised that when people call me the phone doesn't ring. 8-(

Tech support tried changing the ringing voltage, waveform and frequency, I tried changing the phone handset. Nothing doing. So now I'm waiting for a second router to arrive, they've kindly sent me a returns authorisation, but I have to pay to send the old box back. Hmmph.

Anybody else managed to get a standard BA phone to ring!?


Last edited by Neville on Thu Feb 10, 2005 5:12 am; edited 1 time in total
View user's profile Send private message
madhouseuk
Full Forum Member
Full Forum Member


Joined: Jan 26, 2005
Posts: 57
Location: London, UK

PostPosted: Thu Feb 10, 2005 5:06 am    Post subject: Reply with quote Back to top

have you tried the cable adapter they ship? We had a dodgy one yesterday.
View user's profile Send private message
Neville
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 10, 2005
Posts: 16

PostPosted: Thu Feb 10, 2005 5:17 am    Post subject: Reply with quote Back to top

Not yet, typically it's the one adapter I don't have a spare of, isn't that always the way!?
View user's profile Send private message
madhouseuk
Full Forum Member
Full Forum Member


Joined: Jan 26, 2005
Posts: 57
Location: London, UK

PostPosted: Thu Feb 10, 2005 5:28 am    Post subject: Reply with quote Back to top

yup
View user's profile Send private message
Neville
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 10, 2005
Posts: 16

PostPosted: Tue Feb 15, 2005 6:04 am    Post subject: Update Reply with quote Back to top

The new router arrived, and was changed over complete with all cabling, PSU and so on. Unfortunately no change!

The problem has been escalated to Tier 2 Support, who have spent over an hour fiddling with ringing voltage and many other settings, but to no avail. They're now suggesting that the trouble must lie somewhere in my phones, despite all 3 working perfectly well on other lines.

Has anybody had a similar experience? If they can't make the phone ring, then I'll have to cancel the service at the end of the trial, a real shame because it seems nigh on perfect except for this.
View user's profile Send private message
madhouseuk
Full Forum Member
Full Forum Member


Joined: Jan 26, 2005
Posts: 57
Location: London, UK

PostPosted: Tue Feb 15, 2005 6:31 am    Post subject: Reply with quote Back to top

They might have a point. What phones have you tried?
View user's profile Send private message
Neville
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 10, 2005
Posts: 16

PostPosted: Tue Feb 15, 2005 6:40 am    Post subject: Reply with quote Back to top

Old phones:

BT Duet 50, simple phone.
BT Relate 1000, early caller display phone.

New phone:

BT Converese 2025, two line headset phone with caller display.
View user's profile Send private message
Neville
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 10, 2005
Posts: 16

PostPosted: Tue Feb 15, 2005 6:56 am    Post subject: Reply with quote Back to top

I've just tried an "Enterprise Discovery", massive great desktop headset phone, I think they were also known as a BT Fusion. It doesn't ring, but it does give a little chirrup when you first call the line, it then lapses into uninterested silence.

Hmm, progress of sorts, any ideas?
View user's profile Send private message
madhouseuk
Full Forum Member
Full Forum Member


Joined: Jan 26, 2005
Posts: 57
Location: London, UK

PostPosted: Tue Feb 15, 2005 7:04 am    Post subject: Reply with quote Back to top

Might be worth a new topic, but i've used a BT Decor 310 and a Panasonic kxtg 2740 with no problems.
View user's profile Send private message
Neville
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 10, 2005
Posts: 16

PostPosted: Tue Feb 15, 2005 10:44 am    Post subject: Looks like it's working now... Reply with quote Back to top

After much conversation with Vonage Technical and other phone experts today, I've managed to get the original phones ringing.

I've jury-rigged my own adapter, it takes the 2 wires from the RJ11 phone port on the Linksys router, and feeds them into a standard BT master socket, I then plug my phones into that. The result is they ring properly, woo-hoo!

So it's all down to the way the Linksys RJ11 to BT socket adapter works, it only uses two wires, some phones seem to be OK with this, others don't.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New zertProw
New Today 5
Yesterday 14
Total 99741

Who Is On Site
Visitors 114
Members 0
Total 114


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.035
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.77 Seconds and 436 Pages In The Last 60 Seconds
The Vonage VoIP Forum