Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Michaelmek Posted:
www.youtube.com/wa
tch?v=BxN_Dup4RkM
...

In The Forum:
Hard Wiring - Installation
Topic:
посыл&
On Nov 22, 2017 at 20:14:20

ElalfZek Posted:
michael kors
backpacks Actress
Rosario Dawson was
recently spotted
greeting
...

In The Forum:
Hard Wiring - Installation
Topic:
michael kors bags 650732700
On Nov 21, 2017 at 05:42:42

ElalfZek Posted:
cheap coach purses
Some sections are
fairly sound,
nevertheless the
general
...

In The Forum:
Hard Wiring - Installation
Topic:
mcm shoulder bag 761727408
On Nov 19, 2017 at 02:16:33

mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
MyName
New Forum Member
New Forum Member


Joined: Apr 21, 2012
Posts: 1

PostPosted: Sat Apr 21, 2012 4:41 pm    Post subject: Choppy Voice Reply with quote Back to top

Hello,

I have been a Vonage user for many years however in the last year I have had poor voice quality.

More often the other end cannot hear what I say as the voice is broken up but at other times I also hear a broken up voice.

When this occurs I check the internet performance and get 8.29Mbps down, 0.84Mbps up with ping of 22ms.

Over the last while I have replaced my cable modem box and the Vonage box with no improvement.

Can anyone help me?
View user's profile Send private message
stevieb60
New Forum Member
New Forum Member


Joined: May 29, 2012
Posts: 1

PostPosted: Tue May 29, 2012 10:51 am    Post subject: Reply with quote Back to top

Hello, I've been a Vonage Voip user here in the UK for over 6 years and in the early days had this problem quite a lot.

The Vonage Support made some suggestions, including changing the bandwidth usage, which I experimented with.

Ultimately, the easiest way that I found to 'cure' the problem, was to reboot the adapter every 4-6 hours. Since then, no clipping or chopping.

Now, you might think this a bit extreme but the adapter is connected to the power supply through an electronic timer switch. I have set this to turn off for 60 secs around half a dozen times a day, early morning (before I get up) lunchtime (1pm local) 5pm local and then 10.45pm and 2.45am. As these times are the least likely that we would want to make or receive calls, the disruption is almost minimal. In the event of an emergency during these down times, the line is configured to call my mobile. This is no different in reality than allowing for unexpected power outtages caused by storms and other issues.

Anyway works for me! BTW, one slightly annoying thing about the Voip system, is the amount of 'dwell' i.e. the time it takes for what you have said to be fully heard at the other end and for them to respond, often ends up with you and the other party talking over each other. I have never seen a solution to this, other than leaving conscious gaps in the speech, in order to allow it to 'catch up' Smile
View user's profile Send private message
dhashemi
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 22, 2012
Posts: 13

PostPosted: Sun Jul 22, 2012 11:11 am    Post subject: Reply with quote Back to top

Your problem is that you might have a router that is blocking your ports, that give you that choppy audio since we use a UDP protocol. The solution connect the Vonage device directly to the modem and the router connected to the Vonage. If you have a modem that is a router, you will need to do port fowarding or DMZ to the modem. You will need two different applications, one application that has start port of 5061 and ending port of 5061. The second application is going to be a start port of 10000 and ending port of 20000. If you don't know how to port foward please go to google or portfoward.com.

_________________
Vonage Customer/Tech Support agent.
View user's profile Send private message
mithcd
Full Forum Member
Full Forum Member


Joined: May 25, 2013
Posts: 73

PostPosted: Sat Jun 15, 2013 5:10 pm    Post subject: Reply with quote Back to top

Choppy voice is usually a bandwidth issue. Make sure that you have no active download going on when you have a call.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.22 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum