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Disturbed
Vonage Forum Senior


Joined: Feb 07, 2005
Posts: 129
Location: Stroudsburg, PA
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Has anyone had a problem listening to their voicemail through the web site using a Mac and Safari? Vonage supports this environment, but apparantly it doesn't work. When I click Listen, I get a broken Quicktime link and it will not play in the browser.
Now, if I select File | Save As, it will save as FileXYZ.wav, and I can download it and play it in Quicktime.
If you look at the URL in the address bar, there is no ".wav" extension. I don't know if this causes the Safari issue.
I've reported this to Vonage, but I have not heard back.
BTW - I also have Windows Media Player installed, but I do not use it. Quicktime is my default and preferred media player. |
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cuzzort
Full Forum Member

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Joined: Feb 04, 2005
Posts: 64
Location: Indianapolis IN
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Hmmmmm. Works perfectly for me! I played the messages through the web page and I also downloaded the link and it worked as well. Wish I could help you. Sorry you are having trouble. |
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hambleto
Vonage Forum Associate


Joined: Feb 09, 2005
Posts: 11
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Works fine for me also. Could you be trying to access from behind a firewall? I know that where I work, the firewall will not allow some QT audio to stream. Can you download it then play? |
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NYCfunky
Vonage Forum Associate


Joined: Feb 09, 2005
Posts: 13
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Open your QuickTime preferences pane and uncheck "Save Movies in Disk Cache" and it will work. Looks like a nasty QT bug and not a Vonage issue. |
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Jerryat
Full Forum Member


Joined: Feb 09, 2005
Posts: 47
Location: Minneapolis, MN
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Works just fine for me. What version of Safari do you have? And what OS are you running? 10.2? 10.3? I'm running 10.3.8/Safari 1.2.4. |
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mbhn5204
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado
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Have you tried downloading an IE 5.2? |
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Jerryat
Full Forum Member


Joined: Feb 09, 2005
Posts: 47
Location: Minneapolis, MN
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I'd advise against using IE 5.2.3. Try FireFox (http://www.mozilla.org) unless Vonage doesn't yet support it. |
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Disturbed
Vonage Forum Senior


Joined: Feb 07, 2005
Posts: 129
Location: Stroudsburg, PA
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| NYCfunky wrote: | | Open your QuickTime preferences pane and uncheck "Save Movies in Disk Cache" and it will work. Looks like a nasty QT bug and not a Vonage issue. |
I will try this. I know that I am saving QT movies in the cache.
(It helps when saving music videos from iTunes to my local drive).
Thanks |
_________________ My Configuration: Vonage Voip with 7MBps Cable Internet iBook 1.33 GHz ComboDrive iMac 800MHz SuperDrive Airport Extreme Wireless Network - 802.11g iPod with Video- 60GB 2 Hughes DVR2 TiVo Receivers 1 Phillips DSR6000 TiVo Receiver |
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Disturbed
Vonage Forum Senior


Joined: Feb 07, 2005
Posts: 129
Location: Stroudsburg, PA
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UPDATE: By not saving my Quicktime movies in cache, I can now listen to voicemail in Safari. I don't know why it doesn't work when caching though.
Thanks! |
_________________ My Configuration: Vonage Voip with 7MBps Cable Internet iBook 1.33 GHz ComboDrive iMac 800MHz SuperDrive Airport Extreme Wireless Network - 802.11g iPod with Video- 60GB 2 Hughes DVR2 TiVo Receivers 1 Phillips DSR6000 TiVo Receiver |
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scotty321
Vonage Forum Junior


Joined: Oct 08, 2005
Posts: 27
Location: Los Angeles, CA
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Hi gang,
Things must have either changed with Tiger or Vonage, because even when I don't save my QuickTime movies in cache, I can not listen to my voicemails in Safari or Firefox or Internet Explorer. Everytime I click on the "listen" button from Vonage's website, it automatically downloads the file to my desktop as a .wav file.
Does anybody know of a fix for this problem in Tiger? I'm running Mac OS X 10.4.2 and Safari 2.0.1, but the same problem happens in Firefox & Internet Explorer as well.
Any ideas would be greatly appreciated! 
Thank you, Scott |
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