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rcoller
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Joined: Mar 11, 2003
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PostPosted: Fri Mar 14, 2003 4:22 pm    Post subject: stutter dial tone Reply with quote Back to top

Folks, My understanding is that I should only get the "stutter" dial tone when I have voice mail... the problem is I get it ALL the time. There is no voice mail in either my regular voice mail or the "archived" mail that Vonage set up this week. I've checked both online and via phone to make sure they were cleared...

anyone have a clue as to how to correct this? I now feel compelled to check the voice mail whenever I pick up the phone and hear the dial tone!

Thanks in advance..

Bob
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dconnor
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PostPosted: Fri Mar 14, 2003 10:51 pm    Post subject: Reply with quote Back to top

Try rebooting the ATA.
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rcoller
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PostPosted: Sat Mar 15, 2003 4:42 am    Post subject: thanks! Reply with quote Back to top

Rebooting the ata did the trick... duh!

For some reason that didn't cross my mind.......

Bob
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dconnor
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PostPosted: Sat Mar 15, 2003 11:41 am    Post subject: Reply with quote Back to top

BOb:

FYI: I use to have a desktop support person that I paid $35K a year to that did nothing but walk around the office to instruct people to re-boot. Sad
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rcoller
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PostPosted: Sun Mar 16, 2003 9:39 am    Post subject: Reply with quote Back to top

well, at least it was plugged in! When I was doing mac tech support, that was always the first question! Smile
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frasier
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PostPosted: Mon Mar 17, 2003 4:59 pm    Post subject: Reply with quote Back to top

Hehe
I work with IT in education - and reboot is my first answer for any problem. 90% of the time it sorts the 'problem' - something always worth bearing in mind.

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rcoller
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PostPosted: Mon Mar 17, 2003 6:50 pm    Post subject: Reply with quote Back to top

Folks... I got a call from Vonage support, and thought I would pass this along since it wasn't mentioned... they told me to always clear the last call from voice mail via the phone NOT via the web interface. They said that clearing it via the phone takes care of the stutter...

and, thanks for all the help on this....

Bob
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