stutter dial tone

Posts: 7 · New Forum Member Joined: Mar 11, 2003 Posts: 7

Folks, My understanding is that I should only get the "stutter" dial tone when I have voice mail... the problem is I get it ALL the time. There is no voice mail in either my regular voice mail or the "archived" mail that Vonage set up this week. I've checked both online and via phone to make sure they were cleared...

anyone have a clue as to how to correct this? I now feel compelled to check the voice mail whenever I pick up the phone and hear the dial tone!

Thanks in advance..

Bob

Posts: 2251 · Posted: Fri Mar 14, 2003 10:51 pm Post subject:

Try rebooting the ATA.

Posts: 7 · New Forum Member Joined: Mar 11, 2003 Posts: 7

Rebooting the ata did the trick... duh!

For some reason that didn't cross my mind.......

Bob

Posts: 2251 · Posted: Sat Mar 15, 2003 11:41 am Post subject:

BOb:

FYI: I use to have a desktop support person that I paid $35K a year to that did nothing but walk around the office to instruct people to re-boot. Sad

Posts: 7 · New Forum Member Joined: Mar 11, 2003 Posts: 7

well, at least it was plugged in! When I was doing mac tech support, that was always the first question! Smile

Posts: 44 · Posted: Mon Mar 17, 2003 4:59 pm Post subject:

Hehe
I work with IT in education - and reboot is my first answer for any problem. 90% of the time it sorts the 'problem' - something always worth bearing in mind.

Posts: 7 · New Forum Member Joined: Mar 11, 2003 Posts: 7

Folks... I got a call from Vonage support, and thought I would pass this along since it wasn't mentioned... they told me to always clear the last call from voice mail via the phone NOT via the web interface. They said that clearing it via the phone takes care of the stutter...

and, thanks for all the help on this....

Bob