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ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12

mknopick Posted:
We have a part
time vacation home
that we use. Can
I take my Vonage
adapter to that
...

In The Forum:
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Topic:
Taking Vonage adapter to vacation home
On Nov 09, 2014 at 09:50:11

Whitmarsh Posted:
This is an update
to my previous
post. After
many emails and
phone calls, I
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Nov 08, 2014 at 10:23:24

Whitmarsh Posted:
The 'Vonage box'
is a Grandstream
HT-701 ATA. If
you download its
Used Guide, you
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Oct 26, 2014 at 00:04:03

Whitmarsh Posted:
I have just
installed a V
system and it all
works fine except
for the date/time
on
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Oct 22, 2014 at 09:41:43

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
Vonage
Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01


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Disturbed
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PostPosted: Mon Feb 07, 2005 5:03 pm    Post subject: Vonage "static" Reply with quote Back to top

OK. I read the forums about the "background hissing" and I thought it described my problem, but I don't think so. There is a light static or fuzzy type sound on my line. I have a linksys router, so I tried the shorting of the line 2 jack, but that did NOT fix the issue. It comes and goes, and it is tolerable, but a little annoying.

Vonage's web site said that it's the analog side of the connection. On the other end, it's 100% pure clear quality.

Does anybody have any idea what this is? These are new phone wires and everything is wired correctly. Thoughts??
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reebok
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PostPosted: Mon Feb 07, 2005 5:05 pm    Post subject: Reply with quote Back to top

have you tried it with a different phone yet?
what kind of phone is it? do you have a wireless network?
is it on all people you call or just some (and has it happened on voicemail)?

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Disturbed
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PostPosted: Mon Feb 07, 2005 5:16 pm    Post subject: Reply with quote Back to top

reebok wrote:
have you tried it with a different phone yet?
what kind of phone is it? do you have a wireless network?
is it on all people you call or just some (and has it happened on voicemail)?


I've tried it with another phone... Same thing. I have a wireless network, but it's the same even if it's disconnected. The wireless router is connected after the linksys router anyway.

It doesn't matter who I call. All I need to do is pick up the phone, press a digit, and listen.
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jim2766
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Joined: Jan 16, 2005
Posts: 84
Location: Eastern Pennsylvania

PostPosted: Mon Feb 07, 2005 5:36 pm    Post subject: Reply with quote Back to top

I too did the line 2 "short" and it cleared up most of my noise, but if you listen closely, you can still hear some. Without the short its really bad, with it it is very unnoticeable unless you do what you said and press one digit and listen, I cannot hear it during normal conversations.
My 2 cents, good luck.
Jim
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LouisB_TX
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Joined: Jan 05, 2005
Posts: 66
Location: Houston

PostPosted: Tue Feb 08, 2005 7:05 am    Post subject: Reply with quote Back to top

Last week I was experiencing the return of a lesser hiss, even with a shorted modular plug or a off-hook telephone in port 2. I called Vonage, they issued me a RMA,sent the same type problematic RT31P2, credited my account $10 for return shipping, and sent me a cool Vonage branded baseball hat. I guess it was their way of saying, We know we sent you another defective Linksys unit to you, but we really do want to keep you as a valued customer". So, I feel pacified at the moment even having to still plug in a off-hook phone into port 2 to eleminate 95% of the noise. Confused
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deanot
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PostPosted: Tue Feb 08, 2005 8:02 am    Post subject: Reply with quote Back to top

Make sure you did not run your phone line too close to any electrical line, this will create noise on your line, you should try to keep the wires as far apart as possible, but we all know at some point you may cross a power wire.
Power wires are a main source of static nosie.
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winger
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Joined: Aug 12, 2004
Posts: 115

PostPosted: Tue Feb 08, 2005 10:36 am    Post subject: Reply with quote Back to top

deanot wrote:
Make sure you did not run your phone line too close to any electrical line, this will create noise on your line, you should try to keep the wires as far apart as possible, but we all know at some point you may cross a power wire.
Power wires are a main source of static nosie.
great point, which many ppl overlook, including installers of my DSL line...another story for another time.

If the phone line passes a powerline, pass it at 90degrees if possible (or some sharp angle, basically as far away from running parallel to the powerline as possible).

If u need to run the phone line parallel to the power cable, the more current a powerline draws, the further away you would like to put your phone line.
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Disturbed
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Posts: 129
Location: Stroudsburg, PA

PostPosted: Tue Feb 08, 2005 11:22 am    Post subject: Reply with quote Back to top

winger wrote:
deanot wrote:
Make sure you did not run your phone line too close to any electrical line, this will create noise on your line, you should try to keep the wires as far apart as possible, but we all know at some point you may cross a power wire.
Power wires are a main source of static nosie.
great point, which many ppl overlook, including installers of my DSL line...another story for another time.

If the phone line passes a powerline, pass it at 90degrees if possible (or some sharp angle, basically as far away from running parallel to the powerline as possible).

If u need to run the phone line parallel to the power cable, the more current a powerline draws, the further away you would like to put your phone line.


OK. I've got my router and modem on top of my UPS. There's a bunch of wires there. That could be the cause of this. I will rearrange sometime soon and post back.
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deanot
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PostPosted: Tue Feb 08, 2005 12:04 pm    Post subject: Reply with quote Back to top

I would definatly remove your routers away from the UPS, that has strong magnetic fields created by the rather large power supply the UPS has within, plus if your router is in such close distance you can guarantee your picking up noise from your wiring (power - Network), you may even notice a slightly better network performance too.
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Disturbed
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Joined: Feb 07, 2005
Posts: 129
Location: Stroudsburg, PA

PostPosted: Sat Feb 12, 2005 11:10 pm    Post subject: Reply with quote Back to top

Moving the router and modem away from the UPS appeared to stop the static. It may have stopped on its own though, because it periodically does. If it remains like this for the next day, then I will be convinced.

But, it probably was the UPS...

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