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Riz
New Forum Member


Joined: Feb 06, 2005
Posts: 2
Location: London, UK
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I have recently bought the F-1000 for use with my Vonage UK number.
Last night I configured the phone with little bit of effort the phone got configured and worked. I have a NETGEAR DG834 Firewall ADSL WiFi router.
So I configured the SSID and the 64-bit key and the phone sensed the WiFi and signals bar appeared on the phone and every thing went fine. Then I programmed my Vonage softphone SIP user name, DNS, Proxy, password etc. I'm Using DHCP and crossed checked the config every thing is fine and as per the book. I have made few calls from the F-1000 to my friends and the quality is exceptional and good. But I'm now faced with two issues as follows. When I switched the phone on this morning, the phone goes into "REGISTERING" mode automatically and failed to log on to Vonage services! I thought there must be some problem with Vonage network so I logged on the soft phone on my PC and cross checked the service and login every thing was working fine on the PC but on the handset side the phone still says "registering" after a bit of fiddling around with the phone and redoing the configuration it logs on again but now I can only make out going calls and and not being able to receive any incoming calls.
I have checked the incoming call after login in to the PC soft phone and found them working fine, the softphone is receiving the incoming calls fine.
This issue happens when I restart the phone or take the phone outside the AP Range and then come back with in the range? Pls. comments if I'm missing any step here and if any body experienced the issue with F-1000 pls. advice what did you do to solve the problem?
Many Thanks |
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LC
Vonage Forum Senior


Joined: Dec 22, 2004
Posts: 76
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this might do better in the UK specific forum, as the F-1000 is not yet available this side of the pond. |
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Riz
New Forum Member


Joined: Feb 06, 2005
Posts: 2
Location: London, UK
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Ok guys:
I have just figured out the problem, it is to do with DHCP and using dynamic private IP Address 192.168.0.0 - 192.168.0.254.
What I did it very simple because Vonage needs to know a specific IP address in order to forward the incoming call. And for some reason it was not being able to locate my handset IP address through my firewall / router.
So I just disabled the DHCP on my UTStarcom F-1000 WiFi Phone and assigned it a static IP address which is 192.168.0.200 and then I configured the same IP in my firewall/Router the default gateway and other SIP proxy configurations remained as it is.
Guess what every thing worked fine my phone has logged in to the service is a second and no I can receive and make call via my Vonage number. I must say this Phone is really an excellent innovation by UTStarcom the voice quality, features etc. are amazing and on top is offers the best value for money. |
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mjw
New Forum Member


Joined: Feb 24, 2005
Posts: 1
Location: NYC
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| Riz wrote: | I have recently bought the F-1000 for use with my Vonage UK number.
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I'm interested in this as well, but can't find a place that sells it. Please can you post a link to the site where you bought this from.
Thanks,
Mark |
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madhouseuk
Full Forum Member


Joined: Jan 26, 2005
Posts: 57
Location: London, UK
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doesn't assigning the fixed ip address rather defeat the object of the exercise. If it's going to be of any use away from your home network it will have to work with a dynamically assigned IP. Or am I getting this totally wrong
Alex |
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