Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2264
Location: The Beach

PostPosted: Thu Feb 10, 2005 1:00 pm    Post subject: Reply with quote Back to top

travelclarkie wrote:
Dan,

Very cool. Thank you for informing me.


TC


BTW, these guys are good, vonagebest and ssantana. Very responsive.
I happy to have them here.

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
View user's profile Send private message Visit poster's website
Laureltn
Vonage Forum Master
Vonage Forum Master


Joined: Aug 19, 2003
Posts: 220

PostPosted: Thu Feb 10, 2005 1:10 pm    Post subject: Reply with quote Back to top

Dan:

Absolutely agree it's wonderful to have Vonage staffers like Vonagebest and ssantana around and helping folks out. Just made a great forum even better. (I sure missed it when it wasn't working, BTW, and appreciate its return!)

Laurel
Happy Vonage user since August 11, 2003
View user's profile Send private message
kkickert
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 09, 2005
Posts: 10
Location: Franklin, TN

PostPosted: Thu Feb 10, 2005 1:15 pm    Post subject: Reply with quote Back to top

I am very new to all of this, but I have called CS twice in the past couple of days. Hold time less than 5 minutes each time - was helped with my problems and I am optimistic that this will continue.

I love the concept of what this is all about and I want it to work. I heard a quote this morning - "The Harder The Struggle the Greater The Reward...."
View user's profile Send private message Visit poster's website
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2264
Location: The Beach

PostPosted: Thu Feb 10, 2005 1:19 pm    Post subject: Reply with quote Back to top

Laureltn wrote:
... (I sure missed it when it wasn't working, BTW, and appreciate its return!)


Yeh, sorry about that down time. Things are solid now. I can tell by your joined date that my previous admin was having some real sql issues back then.

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
View user's profile Send private message Visit poster's website
Laureltn
Vonage Forum Master
Vonage Forum Master


Joined: Aug 19, 2003
Posts: 220

PostPosted: Thu Feb 10, 2005 1:29 pm    Post subject: Reply with quote Back to top

Dan:

Hey, those who benefit from volunteer efforts of others never criticize. Smile

The join date thing came and went. (and if there is a way to fix the join date, I never did figure it out)

The forum actually was still up and good for a long time after I joined -- and I used it a lot, especially in the days of Cisco to Moto, in front or behind, how often do YOU reboot stuff. (I was a hardhead. Kept it in front, stealthed the ports and it always worked pretty well once I got on the Moto. On the Cisco, however, I had even taught the 9-yr-old how to reboot the entire system. Hey, like mom/dad, like son/daughter. We're terminal geeks.) Now that we're on the Linksys, it's so stable it's downright boring these days.

I can't remember when it was that I noticed no new postings. Every month or so I'd come look and see if it came back to life. I had just about given up hope when lo and behold, it was back, more active than ever -- a lot more rambunctious, too, but it does make for some good entertainment Wink

I spent many years as an assist. sysop in a professional forum. I know how much time it takes to keep things running well, and again, I appreciate all the efforts of you folks. Thanks again!
Laurel
View user's profile Send private message
Scoobedoo
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 28, 2005
Posts: 21

PostPosted: Thu Feb 10, 2005 2:01 pm    Post subject: Support Issues Reply with quote Back to top

After reading various posts depicting both sides of the customer service issues, I must side with the impression that Vonage is doing all that it can and is affected at time with the same problems that all companys face when dealing with customers with "problems".

I phoned in reference to my Linkset modem gaming settings not saving properly, (due to my not putting in the final digits of the ip address) and after being on hold for six minutes was assisted by a friendly and efficient customer support specialist.

Un like my first call, I was very impressed with this one.

So, give Vonage time to work out the bugs.
View user's profile Send private message
kailes
Vonage Forum Junior
Vonage Forum Junior


Joined: Dec 14, 2004
Posts: 31

PostPosted: Thu Feb 10, 2005 4:18 pm    Post subject: Reply with quote Back to top

God this is like being in a bad movie.

After not hearing back from anyone, I finally called for a status update. they told me itws fixed; all i needed to do was reboot my adaptor. so i did, and had the guy go down the hall and fax me something. he put me on hold, went to fax me something, and stayed gone so long that i finally got cut off.

oh, and by the way, it still doesn't f#$%ing work!
View user's profile Send private message AIM Address
dallas2727
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 21, 2005
Posts: 15

PostPosted: Thu Feb 10, 2005 4:23 pm    Post subject: Reply with quote Back to top

kailes wrote:
God this is like being in a bad movie.

After not hearing back from anyone, I finally called for a status update. they told me itws fixed; all i needed to do was reboot my adaptor. so i did, and had the guy go down the hall and fax me something. he put me on hold, went to fax me something, and stayed gone so long that i finally got cut off.

oh, and by the way, it still doesn't f#$%ing work!


that's just evil.
View user's profile Send private message
bre
New Forum Member
New Forum Member


Joined: Feb 09, 2005
Posts: 8

PostPosted: Thu Feb 10, 2005 4:29 pm    Post subject: Reply with quote Back to top

Every time I call I'm on hold forever. I have to use my cell because my Vonage line doesn't work. Duh, that's why I'm calling support.

Anyway, most of the time, my battery goes dead because I'm on hold for so long.

Well folks, I solved the problem. I switched to LINGO. Unbelievable as it sounds, I had to switch to another company because I couldn't get through to Vonage support. Didn't know what else to do and had no phone for a week.

I'm wondering if this is a new type of support. Don't answer support calls, customers switch to another Voip company, problem solved!!
View user's profile Send private message
kailes
Vonage Forum Junior
Vonage Forum Junior


Joined: Dec 14, 2004
Posts: 31

PostPosted: Thu Feb 10, 2005 4:31 pm    Post subject: Reply with quote Back to top

tell me about the rates for lingo. i am at the end of my rope and it is time to switch. do you have to sign a contract? what about equipment?
View user's profile Send private message AIM Address
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.25 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum