Posted:
Sat Feb 05, 2005 4:39 am Post subject: RT31P2 + Vonage worked then stopped working - HELP
Hello all
My RT31P2 and Vonage was working fine for about 30 minutes until I had some problems with my internet. I shut my computer down, rebooted, and had NO DIAL tone ("Internet Light" was solid on, "Power Light" was on) and was unable to receive inbound calls/make outbound calls.
Internet is on and confirmed working, I am surfing the net and posting this.
Touch tones DID work (they made sounds).
Phone 1/2 status lights are unlit. Going to the router configuation page, under STATUS, shows Voice Version 2.0.12(LI). The entries under Line1 and Line2 status are completely blank.(---> ??).
I have de-powered, unhooked cables, rehooked cables, rebooted, about 85 times, with no luck. I am semi-computer savvy, this is not some soccer mom here (no offense).
looks like you've done all the troubleshooting and then some. how is your network set up? also, was it wokring fine for 30 minutes total? in other words, have you only had the RT31P2 plugged in for 30 minutes since you've received it? I wonder if it was getting a firmware update when you had the internet problems that messed it up.
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