Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
alexgeorge
New Forum Member
New Forum Member


Joined: Feb 04, 2005
Posts: 3

PostPosted: Fri Feb 04, 2005 5:17 pm    Post subject: Where's my phone number transfer??????? Reply with quote Back to top

It's been way over 20 business days now. The letter of Auth was received by Vonage on 1/4/05. How long should I expect to wait???? Evil or Very Mad
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Fri Feb 04, 2005 5:21 pm    Post subject: Reply with quote Back to top

have you tried calling them or are you just venting?
if you're just venting, there's a ton of other threads you can read so you know you're not alone. here's a couple to get you started:
http://www.vonage-forum.com/ftopic1948.html
http://www.vonage-forum.com/ftopic2207.html

if you're looking for answers, you should give them a call.
if calling doesn't work/satisfy you, some people have had success with the "executive response team". email jeffrey.citron@vonage.com or probably other top level execs and that should get you to them.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Fri Feb 04, 2005 7:44 pm    Post subject: Reply with quote Back to top

Sadly, I think the Executive Response Team has become swamped. I'm seeing fairly quick responses acknowledging they received the request and apologize for the problems.... but then I never hear from them again.

I've contacted them twice now about problems. Once was about my LNP from Verizon which is still pending from November-- and that's after I contacted dslreports@vonage.com, who responded saying they'd have someone get in touch with me within a day. When 2+ weeks went by without the promised response, I contacted the Exec team. The second time was about another long-term problem where 2 different reps promised they'd handle the issue but never did, and I used that opportunity to remind them again about the LNP. They promised to get right back in touch with me with the status.

That was 6 days ago. Still waiting.

 
View user's profile Send private message
Gordg3
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 12, 2004
Posts: 16

PostPosted: Sat Feb 05, 2005 1:21 am    Post subject: Where's my phone number transfer??????? Reply with quote Back to top

After two months I gave up and had them make my temporary number my permanent one. That's after 4 faxes of the LOA, and many, many phone calls and E-Mails.
View user's profile Send private message
jakedog
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 28, 2004
Posts: 13
Location: NC

PostPosted: Sat Feb 05, 2005 6:29 am    Post subject: Reply with quote Back to top

Mine took a while but was worth the wait. With the new marketing campaign, I bet they have more than they can handle now. The Executive Response Team was helpful, but who knows how backed up ithey are now.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Finley18V
New Today 21
Yesterday 23
Total 86868

Who Is On Site
Visitors 159
Members 1
Total 160


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.20
Change:   -0.16
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 301 Pages In The Last 60 Seconds
The Vonage VoIP Forum