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Can receive calls but can't make calls - wiring problem?
Vonage® VoIP Forum - Vonage News, Reviews And Discussion
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Hard Wiring - Installation
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rmk9785e
New Forum Member
Joined: Dec 15, 2007
Posts: 2
Posted:
Tue Oct 04, 2011 1:20 am
Post subject: Can receive calls but can't make calls - wiring problem?
My phone works fine if connected directly to my VDV21-VD
Vonage
adapter. I am attempting to use house wiring to connect multiple phones. If I plug the cable from the adapter into a wall jack and plug phones to other wall outlets, I cannot make any outgoing calls anymore, not even to
Vonage
voice mail. I can receive incoming calls.
There is currently no incoming phone line. The Network Interface Device has two modular jacks with pigtails plugged in. I have opened the wall plate and see that pins 3 & 4 of the jack are shorted with a small wire length.
Ideas for troubleshooting will be appreciated.
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