Installation woes using wireless broadband

Posts: 1 · New Forum Member Joined: Jun 28, 2011 Posts: 1

My ISP is wireless broadband (www2.monsterbroadband.net) and I passed my speed test with flying colors (719 dowload spd, 423 up) but cannot get device configured.

I have tried using thru wireless router and still get no dialtone, just the Vonage help voice message saying it's not working.
Both directly connecting the internet modem thru the Vonage device or internet to modem and modem lan port to Vonage give me a yellow light on left and flashing green on right side of internet in port on Vonage.

Confused about why the lan port to Vonage device doesn't work. If my broadband is sufficient bandwidth and it is the output of the lan port, how does Vonage device see this differently than say my ipod or laptop receiving the broadband.

help!

Posts: 355 · Posted: Fri Jul 01, 2011 11:48 am Post subject:

Wireless sometimes uses PPPoe to log onto the internet while cable internet uses DCHP.
You may need to change the settings of the Vonage adapter to coincide with the proper way to log onto the internet.