Vonage Doesn't Play Nice With Wireless and Cable

Posts: 3 · New Forum Member Joined: Feb 17, 2011 Posts: 3

Maybe Vonage isn't the problem but here's the situation:

I have Vonage, I have a Cox cable modem, and I have a Linksys Wireless-G Broadband Router.

All three devices work fine. They even all work fine together ... for a while. Then, after a while, I can't get on the Internet.

Vonage and the cable modem work fine all the time.

The cable modem and the router work fine, also all the time.

But with the three of them together, after a while, no internet.

Where do you think the problem lies?

Thanks.

Posts: 57 · Full Forum Member Joined: Jul 22, 2010 Posts: 57

What is the model number of the Linksys router?
What is the model number of the Vonage device?

Check to see if they operate on the same ip address.
If they are the same, that's your problem - change so they are different.

Posts: 3 · New Forum Member Joined: Feb 17, 2011 Posts: 3

Linksys Model No.: WRT54G V8
Vonage Model No.: VDV21-VD

How do I check what IP address they're using?

Posts: 57 · Full Forum Member Joined: Jul 22, 2010 Posts: 57

pab1953 wrote:

How do I check what IP address they're using?

Do some research
I did and found that out of the box the Linksys has a ip of 192.168.1.1
and the Vonage device has a ip of 192.168.15.1
Go to Vonage.com website and look for..
Support
User Guides & Resources
Vonage V-Portal
Vonage V-Portal Web User Interface

There shouldn't be a conflict if the Linksys is in fact set to 192.168.1.1 but it wouldn't hurt to change the Vonage device to 192.168.16.1

There is a search on here as well. Type in
same ip
for more info.

Good luck...