Can't ping, cant access RTP300 But It Works OK

Posts: 2 · New Forum Member Joined: Mar 25, 2011 Posts: 2

My RTP300 works OK as a Voip telephone adapter which is all that I use it for. However it has been acting a little flaky lately and I want to access the FTP300's admin page to help understand intermittent problems.

My problem is that even though my wired and wireless network setup and telephone works OK (most of the time), I cannot ping the RTP300 and I cannot access it at 192.168.15.1 or the IP address my router has assigned it. Here's my setup:

Ambit cable modem --> Netgear WRG614 wireless router (via Ethernet cable) --> RTP300 --> house phone-line.

Netgear WRG614 connections:
-the RTP300 via Ethernet cable
-my PC via Ethernet cable
-wife's PC via wireless
-Brother printer via wireless
-ROKU radio player via wireless

RTP300 connections:
-Netgear WRG614 via Ethernet cable
-house telephone-line

All the above works fine, but I can neither ping the RTP300 nor access it from my PC browser (FireFox). I only get timeouts! I CAN access the Netgear WRG614 from my PC, but NOT the RTP300.

I know little about networking, and find this a mystery.

Can someone pleas help me?

Posts: 2 · New Forum Member Joined: Mar 25, 2011 Posts: 2

I found the procedure to enable web access to the RTP300.

It's here and it works:

http://www.vonage-forum.com/ftopic10888.html