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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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DSLTom
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Joined: Feb 01, 2005
Posts: 1

PostPosted: Tue Feb 01, 2005 11:10 pm    Post subject: Any Bell DSL customers manage to disconnect their phoneline? Reply with quote Back to top

Hi,

There was a prior discussion of disconnecting local phone service while keeping DSL. But no one answered my question.

There appears to be some parts of Canada where people can keep the DSL without the phone service, so called "dry DSL". British Columbia is one.

I have begun a long diologue with Bell Canada and have not found a way to get my DSL unbundled from the phone (which they told me I could do when I re-newed my contract last month).

Has anyone cancelled their local phone and kept the DSL in Canada?

Please share this with us.

DSLtom
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yarnia
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Joined: Feb 01, 2005
Posts: 10

PostPosted: Wed Feb 02, 2005 12:16 am    Post subject: Reply with quote Back to top

Do you know if the people who've done it in BC were using Bell and not another landline/DSL provider?

I tried to do it with my Bell line in Quebec, and they said they wouldn't. I didn't feel like messing with it, so I just cancelled everything and went with cable. This was at least two years ago, though - things may have changed.

If it's just policy why they won't do it and not a technical issue (from what I understand depending on their equipment it's quite possible that they can't do it), have you tried speaking with the cancellations people?

If you tell them you're going to cancel everything, but you'll keep the DSL and sign a contract for it if they do, that may help break the policy issue if that's the only roadblock.

Good luck, but after dealing with Bell DSL and their CS for awhile I'd strongly suggest you seek out alternatives.
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bhsharwood
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Joined: Jan 29, 2005
Posts: 6

PostPosted: Thu Feb 03, 2005 3:46 pm    Post subject: Reply with quote Back to top

Anyone who does this should make it very clear to the Bell CSRs that there is a particular reason why they are doing it, that they would be happy to stay with Sympatico, or any Bell DSL, but the lack of choice is forcing the decision. When enough customers ask for naked DSL they will offer it. Qwest and SBC both have relented - Qwest publicly, and SBC quite quietly. I think Verizon and Bell South have quietly relented to providing naked DSL also.

Keep at the CSRs. They have a reaon code on their disconnect list. Populate the right code and the business reason will change.
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luccrook
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PostPosted: Thu Feb 03, 2005 11:35 pm    Post subject: Reply with quote Back to top

What if you have your DSL connection wholesale through another provider? I currently have DSL but not through Bell. However I suppose it does come in to my house on Bell's line? I do not see why they couldn't just keep the DSL on the line and not phone service.
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Scooby5
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PostPosted: Sat Feb 05, 2005 1:21 pm    Post subject: Reply with quote Back to top

I tried unbundling the voice from sympatico, and was told no go.

The made up answer is "your account it tied to your phone #, without it, we can't sell you other service". This is utter BS and a complete lie.

In any case, being unable to resolve this, I cancelled both my Bell voiceline and my Bell Sympatico access.

Rogers stopped charging a $10 fee for customers getting high speed cable without basic cable this January.

So I got cablemodem from rogers, much much faster service, and then slapped on Vonage.
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TBone2K
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Joined: Jan 23, 2005
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Location: Cambridge, Ontario

PostPosted: Sun Feb 06, 2005 9:50 am    Post subject: Reply with quote Back to top

Its possbile. Through some extenuating circumstances, my phone service was disconnected. However the whole time my DSL ran fine. I am planning on switching DSL providers anyway, and they said none of their customers have ever had a problem. You just need to make sure that Bell knows to leave you DSL card connected for your line.
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DarKev
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Joined: Jan 25, 2005
Posts: 336
Location: Gatineau, QC

PostPosted: Sun Feb 06, 2005 11:11 am    Post subject: Reply with quote Back to top

Scooby5 wrote:
So I got cablemodem from rogers, much much faster service, and then slapped on Vonage.


Two people that I work with tell me that Rogers high speed internet goes down quite often. Have you experienced this? I feel bad because one of the women that I work with now has Vonage (thanks to me), and she told me that her phone is not always working because her internet keeps going down. She called Rogers and they said they don't know what is causing it, but nothing is wrong with her wiring. It would be interesting to know if others are having this trouble, or if these are isolated cases.
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dabones
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Sun Feb 06, 2005 1:23 pm    Post subject: Reply with quote Back to top

I have been with Rogers for my ISP for prolly 3 yrs now, and I don't think it's ever gone down, I seem to remember my brother saying it went down on him once, but that was once and it was fora short time.. we had more problems back when we had Sympatico DSL, it would constantly start to slow down slower and slower, and then we'd have to unplug it and then re-boot it again, and it'd work for a day or 2..


I do not like Rogers for Cell phones, thats why mine is with Bell, but for Cable/Internet, they dont' have any problems, not in my area anyways.. Smile
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Scooby5
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PostPosted: Sun Feb 06, 2005 1:39 pm    Post subject: Reply with quote Back to top

I'll second what dabones said. My rogers service has been rock solid so far. If this lady is having her cablemodem go up and down she might want to have the RF checked by Rogers.

What I DO notice is that the crap RT31P2 linksys they ship crashes/reboots too often, so I stopped running traffic to it. I had my computers piggy backed on it but not have disconnected them and have the linksys piggyback my Netgear wireless router.

The Linksys doesn't crash when there's no data through it.. that and the annoying interference noise on it which reminds me of the cheap onboard audio chip on PCs where you can hear the harddrive. Seems like Linksys thew together a cheapass voice port on there.
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DarKev
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Joined: Jan 25, 2005
Posts: 336
Location: Gatineau, QC

PostPosted: Sun Feb 06, 2005 2:31 pm    Post subject: Reply with quote Back to top

It appears as though people outside of the city of Ottawa are not having downtime issues with Rogers. If they can provide 24 hour service in London, they should be able to do the same for Ottawa. I'm across the river in Gatineau and have Videotron for cable high speed. It's fantastic. No down time at all, and it's very reliable and fast.

Bell only allows a small amount of megs for emails too. Another friend of mine switched to Videotron recently because his internet speed was slow using Sympatico. He has commented several times at how much more speed he has now with Videotron, and he is also planning on switching over to Vonage now that he has Videotron. He said the savings with Vonage is fabulous, and getting rid of Bell's land line (which keeps going up in price while services are cut) will be a blessing.

I would not even bother with Voip if you have an internet connection that is constantly bouncing up and down.
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