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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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reebok
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Joined: Oct 24, 2004
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PostPosted: Sat Jan 29, 2005 6:55 pm    Post subject: Reply with quote Back to top

nothng like that that I know of. sorry.

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tjaworski
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Joined: Jan 29, 2005
Posts: 24

PostPosted: Sat Jan 29, 2005 7:05 pm    Post subject: Reply with quote Back to top

I'm on the phone on hold for the last 45 minutes so far.

Question, what happens to someone who doesn't have a land line and their Vonage isn't working?
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Fletcher
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Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Sat Jan 29, 2005 7:18 pm    Post subject: Reply with quote Back to top

tjaworski,

Don't mean to insult you, but have you tried removing your current phone and seeing if you can get a dial tone with a different phone -- preferably a corded one?

Also, if you have any splitters or phone extensions, I'd suggest you remove all that and get down to bare essentials. You probably have already done all that, but I thought I'd mention it just in case.

You appear to be in the Huntington area, and I can confirm that Optonline is not port blocking anything Vonage needs on that part of the network.

- Fletcher
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tjaworski
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Posts: 24

PostPosted: Sat Jan 29, 2005 7:20 pm    Post subject: Reply with quote Back to top

no splitters and extentions, just a regular old corded phone from radio shack. Besides, this was working just 1 day ago.

Fletcher wrote:
tjaworski,

Don't mean to insult you, but have you tried removing your current phone and seeing if you can get a dial tone with a different phone -- preferably a corded one?

Also, if you have any splitters or phone extensions, I'd suggest you remove all that and get down to bare essentials. You probably have already done all that, but I thought I'd mention it just in case.

You appear to be in the Huntington area, and I can confirm that Optonline is not port blocking anything Vonage needs on that part of the network.

- Fletcher
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Fletcher
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Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Sat Jan 29, 2005 7:27 pm    Post subject: Reply with quote Back to top

tjaworski wrote:
no splitters and extentions, just a regular old corded phone from radio shack. Besides, this was working just 1 day ago.


I mentioned splitters and a different phone, because they could have shorted out or developed problems. For example, the standard phone cable could have shorted out.

I mentioned disconnecting extension phones, because one might have broken the circuit if it was slightly off the hook -- without being noticeable.

I was just trying to help you eliminate possible causes, but I know these are very simplistic suggestions and assume you have already all of them.

But did you try a different phone in your adapter yet? Can't hurt to try it, and it's one more thing to tell the Vonage tech that you have eliminated as a possible cause of the problem.

Hope you get an answer soon.

- Fletcher
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tjaworski
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Joined: Jan 29, 2005
Posts: 24

PostPosted: Sat Jan 29, 2005 7:33 pm    Post subject: Reply with quote Back to top

well, that wouldn't help because i the phone port #1 which is what's activated is "offline" the light isn't even on.

Still holding with tech support.. I think they got 1 guy in india answering all of North America.
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Fletcher
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Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Sat Jan 29, 2005 7:45 pm    Post subject: Reply with quote Back to top

tjaworski wrote:
well, that wouldn't help because i the phone port #1 which is what's activated is "offline" the light isn't even on.

Still holding with tech support.. I think they got 1 guy in india answering all of North America.


Sorry, I didn't know you didn't have a light on the phone port. Sounds like it will take Vonage tech support to fix the problem on the server end.

There is a Vonage tier II tech who has been posting here in the last few days. I'll see if I can find his username and post it for you. You could then PM him to see if he can help you directly.

That might be better than what you're likely to get once your get the CS rep you're calling right now.

- Fletcher
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Fletcher
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Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Sat Jan 29, 2005 7:54 pm    Post subject: Reply with quote Back to top

The Vonage Tier II Tech Support specialist who has been helping folks on this forum goes by the username jdr30.

Why not send him a PM (or post a forum topic with his name in the subject) and ask for his help? He's been helpful to others here.

- Fletcher
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tjaworski
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Joined: Jan 29, 2005
Posts: 24

PostPosted: Sat Jan 29, 2005 8:47 pm    Post subject: Reply with quote Back to top

after being on hold for almost 2 hours, the line hung up.. i'm not waiting another 2 hours.

Rolling Eyes
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dutchboy310
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Joined: Jan 18, 2005
Posts: 11
Location: Los Angeles, Ca.

PostPosted: Sun Jan 30, 2005 12:13 am    Post subject: Reply with quote Back to top

Went through the same thing last night and on the phone for about 2 hours as well... Spoke with a tech support and went through a few steps with the adaptor/router. He had me go to the admin portion of the router and do a factory reset by choosing factory default tab. Choose yes and save settings. It will ask you for username and password..If I recall correctly it should be User: user , password: 7756112. You will see your adaptor reset and go thru the motions. See if this helps.. I was also sent a firmware update( Might already have it) from Vonage, but did not need it... Can send it to you if you need it...

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