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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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miket603
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Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Tue Mar 15, 2005 11:08 am    Post subject: Reply with quote Back to top

If you really want Pizza Hut that bad, there is a number posted on their website to dial around their 310 number. It is 204-987-6543. I haven't tested this yet but it is posted on their website on the contact us page under the 310 for Winnipeg customers. It sounds like it connects to the same call centre that answers the 310 calls. If someone has a Pizza Hut craving before I do, try it out and let me if it works.

Cheers
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DarKev
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Joined: Jan 25, 2005
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Location: Gatineau, QC

PostPosted: Wed Mar 16, 2005 5:54 pm    Post subject: Reply with quote Back to top

Personally I think this is a problem for all of the phone companies, not just Vonage. 310 will either die, or they will get together and find a way to get it working for everyone.

More and more people are switching over to Voip, and there will be thousands more even by the end of this year. It does not make sense to even bother with a 310 number with this going on. If I was a business, I would forget about the 310 number and subscribe to a 1-800 number instead. It's probably even cheaper for them.
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miket603
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PostPosted: Wed Mar 16, 2005 6:03 pm    Post subject: Reply with quote Back to top

Good point but the 310 numbers are easier to remember. As 310 numbers seem to be the brainchild of Bell and Telus, I don't think that they are going to go away any time soon. Here in BC, the 310 numbers are popular, especially with chain food delivery places. This is likely because they don't require ten digit dialing like every other number (in the 604 area code anyway).
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DarKev
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PostPosted: Wed Mar 16, 2005 6:21 pm    Post subject: Reply with quote Back to top

I never thought that 310-#### was a good idea. The reason is because you are limited to the number of companies that can have 310 as their prefix. You could only have a possible 9,999 companies with this sort of number. Of course they could come out with a 410-#### or something along those lines. In any case, as a business owner, would you be willing to spend hundreds of dollars per year for a number that is not reachable by many of your customers? It does not make business sense. Get a number where all of your customers can reach you. It would be dangerous to adopt the attitude, "Oh well if people subscribe to Voip I don't care about them." That is just bad business practice. You should strive to be reachable to all of your customers. With Voip becoming more popular, if they don't fix this, smart businesses will stop subscribing to it.
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coolspot
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PostPosted: Wed Mar 16, 2005 11:58 pm    Post subject: Reply with quote Back to top

DarKev wrote:
In any case, as a business owner, would you be willing to spend hundreds of dollars per year for a number that is not reachable by many of your customers? It does not make business sense. Get a number where all of your customers can reach you.


I doubt there are more than a few thousand Vonage customers in Canada (Bell has 12.9 million lines +/- business lines). And most people (99.9% of the people I know) don't even know what Voip is Cry Maybe in a couple more years this will be an issue tho.
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kjnangre
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PostPosted: Thu Mar 17, 2005 12:22 am    Post subject: Reply with quote Back to top

coolspot wrote:
I doubt there are more than a few thousand Vonage customers in Canada (Bell has 12.9 million lines +/- business lines). And most people (99.9% of the people I know) don't even know what Voip is Cry Maybe in a couple more years this will be an issue tho.

Bell is going to be releasing there own Voip service this year. I suspect that will go a long way towards making the technology more well known.
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DarKev
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Joined: Jan 25, 2005
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Location: Gatineau, QC

PostPosted: Thu Mar 17, 2005 7:25 pm    Post subject: Reply with quote Back to top

Keep in mind it is not just Vonage customers who cannot dial these numbers. What about Rogers, Sprint, Primus, and a host of other telephone competitors?

Unless they can do something to bring all telephone companies onboard, it is a stupid idea to even have them. Sure, they are convenient for some people, but many people cannot access the numbers which means the companies will lose some business. Businesses need to be reachable. It is of ultimate importance to them. Most "smart" business owners would haul out from these 310 numbers once they found out what's going on with them.
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tschultz
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Joined: Feb 21, 2005
Posts: 18

PostPosted: Thu Mar 17, 2005 9:23 pm    Post subject: Reply with quote Back to top

The 310 number for Pizza Hut is not strictly with Bell. We used to have local and long distance service from Sprint. We had no problems with 310-1010 for pizza hut, it was always handled properly. It was also not handled with the call ID, our number was blocked.

So far I have had no problems with 800 numbers, they have all worked. But then I haven't called a lot of them. I really like the Vonage service, but it would be very nice if the calls worked the same as local phone service, ie: 911 and 310 type numbers. I can live without the 310 numbers but I do think the lack of 911 is a bit of a deterent for many people.
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DarKev
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PostPosted: Fri Mar 18, 2005 12:05 am    Post subject: Reply with quote Back to top

911 is supposed to be on its way in Canada. I don't have a date, but Vonage Canada has told me that it would be available soon. Let's keep our fingers crossed!
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miket603
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PostPosted: Sun Mar 20, 2005 5:49 pm    Post subject: Reply with quote Back to top

Well, I finally had an opportunity to try and dial around Pizza Hut's 310 by calling the Winnipeg number posted on their web site. No luck! It is for Winnipeg callers only and does not connect you to their call centre. If you need Pizza Hut, you're going to have to use your cell phone.
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