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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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altondw
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Joined: Jan 29, 2005
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Location: Simi Valley, CA

PostPosted: Sat Jan 29, 2005 12:16 pm    Post subject: No Ring Reply with quote Back to top

I just installed my phone adapter linksys RT31P2 and I can make and receive call, however my phone doesn't ring. On my digital phone I see the light flash, Caller ID number and if I pick up the phone I can talk to the caller. On a analog phone connected directly to the adapter it chirps but does not actually ring. I talked to tech support and they tried to increase the ring current but that didn't help. Has anyone had this problem and is there a fix or should I get a new adapter?
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reebok
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PostPosted: Sat Jan 29, 2005 1:00 pm    Post subject: Reply with quote Back to top

I had a problem where my GE phone would barely ring at all, and caller id would disappear after a split second. After Vonage upped the "voltage" (according to tech support) on my linksys, it works almost perfect now. (ring is a tad weird but never drops cid). unfortunately it sounds like they tried this for you already.
questions: what phone is it and how many phones do you have that are using Vonage? it could be an REN issue, but if there's just one phone probably not.

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kd1s
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Joined: Jan 13, 2005
Posts: 78
Location: Providence, RI

PostPosted: Sat Jan 29, 2005 2:15 pm    Post subject: Ring Voltages and frequencies Reply with quote Back to top

Standard ring in the United States, and North America for that matter is 90VAC at 20Hz.

Vonage ships the RT31P2 with ring set at 60VAC at 20Hz. When I hooked mine up my ancient (Well, 40's throug the 80's) phones wouldn't ring but chirp or ding instead. I put my scope on the line and saw the problem immediately.

Tried my 90's vintge AT&T phone with the electronic, non-mechanical ringer and called my Vonage number again. Rrrrriiiinng.

Tried the support 800 number - it's useless. I called the normal Vonage number and got through to support.

Supposedly setting the RT31P2 to normale 90VAC ring 'stresses' the unit according to the Vonage rep. I told him to crank it up and if it breaks, Vonage will simply have to send me a unit that doesn't have this flaw since the technical specs for the Linksys unit say it can go from 60VAC to 90VAC as well as varying the ring frequency.

It's been four months now and it still works fine, with the exception of that trademark Linksys hiss on the line.

I'm getting read to install Asterisk PBX as it supports both the SIP that Vonage uses and the G.711 codec they use right out of the box.
What will be interesting is to see if Vonage tries to bill me for SoftPhone services even though I'll be simply replacing their crappy Linksys modem with something a bit more robust, namely a cheapo PC with a NIC and a Digium FXS 3-port unit. I suppose I'll just put a sniffer on the line befor the Linksys unit and watch what it's doing. Encryption isn't an issue.
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bbtrumpetguy
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Joined: Dec 10, 2004
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PostPosted: Sat Jan 29, 2005 2:48 pm    Post subject: Reply with quote Back to top

altondw,
I also had this same issue and it was fixed by maxing out the ring voltage setting. They also said they had to adjust the "wave form" for the ringer. I would call them back as they may have only "incrementally" increased your line ring voltage. Ask them to up it either all the way or to incrementally do it and make them test it by calling you after the adjustment.
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altondw
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Joined: Jan 29, 2005
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PostPosted: Sat Jan 29, 2005 4:15 pm    Post subject: Reply with quote Back to top

Thanks for all the feedback. I have requested a new unit but I will call back and ask them to raise the output voltage to max. Can you check the voltage level with a meter or do you have to use a scope?
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kd1s
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Joined: Jan 13, 2005
Posts: 78
Location: Providence, RI

PostPosted: Sun Jan 30, 2005 2:38 pm    Post subject: Meter vs. Scope Reply with quote Back to top

Sure, just set the meter to the correct AC range and measure away.

The nice thing about the scope is you can see the voltage over time, thereby you'll also see the frequency of the ring as well as the amplitude of the signal, etc.
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altondw
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PostPosted: Mon Jan 31, 2005 2:28 pm    Post subject: Reply with quote Back to top

Thanks, I just tested with a digital meter and the voltage peaked at 45 VAC. This is less that the 60VAC mentioned as the value for shipped units and no where near 90 VAC that the unit can put out. I guess it is going to take another long wait on hold to get them to raise the voltage to max.
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vonagebest
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Joined: Jan 23, 2005
Posts: 86
Location: Edison, New Jersey

PostPosted: Mon Jan 31, 2005 10:34 pm    Post subject: Reply with quote Back to top

I'd be happy to jack up the FXS Gain on my side.
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