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tbennawit
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PostPosted: Sat Jan 29, 2005 9:46 am    Post subject: Trying to use Vonage over DirecWay satellite connection Reply with quote Back to top

Okay, I should know better, but I always second guess myself.

Before Vonage, our LAN is set up with DirecWay over at Landlords house, he has a Netgear Cable/DSL Router, set as DHCP server. He's run me a CAT5 cable to my house where I have a Linksys 5 port switch which feeds all the network ports in my house and one Buffalo Wireless Router with the routing options disabled (basically just serving me the wireless)

I have plugged the Vonage Router into one of the available ports on the switch. It got an IP address rather than keeping it's factory default. I have not configured ANYTHING on the Vonage router yet.

I forwarded the ports from the FAQ on my landlord's router, pointed them to the IP address that was assigned to the Vonage router.

Should I be plugging the cable from my switch into one of the 4 ethernet ports on the Vonage router, or the "Internet" port??? I have it in the Internet port right now and I can call out but not receive calls.

When I call out, I can only hear the person on the other end, they never receive my voice. I believe this has something to do with my upstream only being 56k over satellite. I was hoping that with the bandwidth controls set to 30k I could still use Vonage. I only need it for one thing - connecting my TiVo to its stupid server once a week.

Does anyone else agree that needing to buy a land line in order to use your TV is RIDICULOUS? I have been trying to avoid buying Bell service for two months. This is my last ditch effort. Any feedback or workarounds would be appreciated. Bell wants a minimum of $35/Month and $40 setup to provide me a line that TiVo will use once a week.
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reebok
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PostPosted: Sat Jan 29, 2005 10:04 am    Post subject: Reply with quote Back to top

satellite generally has too much latency to work over Voip. you might want to make double sure you're forwarding the right ports, because if the "outgoing voice" port is blocked that may be your whole issue right there. but chances are it's satellite latency. you can see latency at www.testyourvoip.com (detailed results).
as far as tivo, there are a million and one posts on this issue. here's one from yesterday/today. search is your friend.
http://www.vonage-forum.com/ftopic2616.html

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Medic63
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Joined: Jul 09, 2004
Posts: 98
Location: Butler PA

PostPosted: Sat Jan 29, 2005 10:04 am    Post subject: Reply with quote Back to top

Call me a jerk if you want, but....

You need at least 90k upload to make Vonage work. They even tell you on their web site it won't work with a satellite connection.
Yeah, needing a landline to make your TV work does sound ridiculous to me. Then again I don't see what's so great about TiVo. I use a VCR to record shows I want to watch later.

The way you describe your connection to the Internet sounds an awful lot like the definition of "Theft of Services" to me, so I can't really feel bad for you.
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tbennawit
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PostPosted: Sat Jan 29, 2005 10:20 am    Post subject: Nice Reply with quote Back to top

Well, you said it, I didn't.

I don't think I am stealing services since DirecWay ran the cables and CAT5 for us. I am only 10 feet from my landlords house and we pay them for the services we have. We paid DirectTV/DirecWay over $2000 to come out to our sticks and get us something that resembled high speed internet.

When I bought Vonage they encouraged me to give it a try. When it didn't work and I called to cancel and return my equipment, they credited my account for two months service to wait and see if the DirectTV partnership they were working on for late January 2005 might solve the whole problem.

Vongage's customer services has been incredible. A true testament to their being different from the Telco's.

Your entire attitute ****. It's a wonder than anyone uses forums with reposnders like you out there. Thank you to the polite responder who pointed me to the other forums. I have read them and am not really interested in going to the lenghts described there. I was just asking for one last set of opinions before I throw in the towel.

I hope the forum moderators can remove the mean post. It is not productive. It puts a negative light on support forums. Not everyone out there is a theif **or** entirely stupid.
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Medic63
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PostPosted: Sat Jan 29, 2005 10:44 am    Post subject: Reply with quote Back to top

Well, sorry for misunderstanding you, you don't have to jump down my throat!
Like I said, the way you described it sounded, well, bad. I mean, I'm not going to help anybody steal anything. If you are getting poor performance from something you paid for, that is quite different.
Now, as I said, I've read that Vonage requires 90k upload to work;
http://vonage.com/help_knowledgeBase_article.php?article=442&category=0

If that link doesn't work, here is the text;
Does Vonage service work with my DSL Satellite Internet connection?

Yes, our service generally works with DSL Satellite Internet connections or any Point-to-Point Protocol over Ethernet (PPPoE) device (i.e. your home router). DSL requires Point-to-Point Protocol over Ethernet (PPPoE) authentication "username & password" to access the Internet so you will have to configure your Vonage adapter or home router for this service. There may be some latency inherent on a satellite connection or line of sight issues that could affect audio quality when making calls through the Vonage service. Our calls require 90 kbps of consistent upload/download speed to make and receive calls through the Vonage network.


P.S. If you think my previous reply was mean, sorry, but get over it.
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merrickw
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PostPosted: Sat Jan 29, 2005 2:03 pm    Post subject: Reply with quote Back to top

If all you want is TiVo to connect for updates, why are you using Vonage? All you need to do is connect a USB ethernet device (wired or wireless) to the TiVo's USB port (series2 or better) to put it directly on the Internet. It can get it's updates that way, without dial-up. Getting Vonage for TiVo dial-in is like 'paving the cow path'.
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reebok
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PostPosted: Sat Jan 29, 2005 2:06 pm    Post subject: Reply with quote Back to top

did you read the first post?

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merrickw
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PostPosted: Sat Jan 29, 2005 2:12 pm    Post subject: Reply with quote Back to top

I read the first note. I still don't understand why you want TiVo to dial-in if you can give TiVo it's own IP. I've had a TiVo using wireless ethernet for a while - it get's it's own IP and connects over the network, no dialing involved. I also have Vonage, but the two have nothing to do with each other.

I apologize if I don't fully understand your setup.
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reebok
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PostPosted: Sat Jan 29, 2005 2:17 pm    Post subject: Reply with quote Back to top

well you're right, I should have phrased that post differently.
I was referring to "Bell wants a minimum of $35/Month and $40 setup to provide me a line that TiVo will use once a week" so a ~$15 Vonage line is a lot cheaper than that. I was assuming (yes I know the saying) that his unit didn't have the usb port. it wasn't on the originals was it? either way, a good tip.

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jf4828
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PostPosted: Tue Feb 08, 2005 2:00 pm    Post subject: Satellite Latency Explained Reply with quote Back to top

Delay over satellite is due to the limited speed of RF. Based on the distance of the bird, a minimum latency of 250ms in each direction is possible. This means that a round trip takes a minimum of 500ms or 1/2 second regardless of how good the service provider is plus internet overhead. Very good providers w/ "Dedicated" bandwidth average ~750ms. The average satellite provider for business class averages round trip latency times >1 second. Consumer grade satellite such as DirectWay(have test line in office) averages >1.5 seconds. Also UDP traffic such as voice is often deprioritezed causing breaks in voice due to TCP acceleration etc.... A G711 U Law call requires ~90KiloBytes of service as well. If QoS is not in place or there is another device before Vonage, bandwidth from people using web etc may cause voice break ups. The best satellite solutions are from other providers and require only 14K of bandwidth with header. This is only effective with dedicated bandwidht satellite but works fully even with fax. Fax over satellite will not work w/ Vonage.
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