Received my Linksys RT31P2 today from Vonage. I followed the installation instructions, and the router is working fine, but I don't have a dialtone (tried 2 different phones and cords). The handset is "live" and I get tones when I press buttons. Vonage help file says the Linksys will generate a dial tone even if not hooked up to the WAN port.
Anybody got a suggestion? Vonage support line is "experiencing a large volume of calls...".
Earthlink cable broadband.
reebok Vonage Forum MVM
Joined: Oct 24, 2004 Posts: 3198
Location: Lakeland, FL
Posted:
Fri Jan 28, 2005 11:39 pm Post subject: The problem was improper setup by Vonage before shipping
John;
Thanks for your help. I had to phone Vonage support and they determined that the unit was not properly set up before it was shipped to me. Efforts by them via Internet couldn't fix it on the spot (something to do with the encription code), so repair service is supposed to have it corrected within 24 hrs.
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