does the RT 1.26.01 firmware solve all problems???

Posts: 35

Hi All,

Is this the latest firmware for the RT31P2 and does it solve the Massive Bandwith consumption and dysfunctional QoS feature?

Also, what is the value you are supposed to put for Upstream Rate in QoS (some people say its my ISPs upload rate, others say its what I want to limit the RT comsuption rate, i.e. 90*2 (for conference call) = 180)?

And... is there a way to get the firmware from the web or something? Vonage's phone support ****. sometime they don't know what you are talking about and that's after more than 20+ minues of being on hold!.

Vonage, please hire more Customer Support staff!

Thanks for any help in advance.

Posts: 448

snoopspecial wrote:

Is this the latest firmware for the RT31P2 and does it solve the Massive Bandwith consumption and dysfunctional QoS feature?

Dunno... didn't have those problems on my unit.

snoopspecial wrote:

Also, what is the value you are supposed to put for Upstream Rate in QoS (some people say its my ISPs upload rate, others say its what I want to limit the RT comsuption rate, i.e. 90*2 (for conference call) = 180)?

As I understand it, you set it to your actual upstream data rate. That way the modem knows how much "other" traffic to allow during a phone call without saturating the circuit. In reality, you're probably not going to get 100% of rated upstream capacity 100% of the time, so it's best to be a little conservative. For reference, my upstream is 384k, so I tell the router it's 320k.

snoopspecial wrote:

And... is there a way to get the firmware from the web or something?

Nope, this must be done by Vonage.

snoopspecial wrote:

Vonage's phone support ****. sometime they don't know what you are talking about and that's after more than 20+ minues of being on hold!.

Try 30-60 minutes. If I ever got through in less than 30 minutes, I sure don't remember it.

snoopspecial wrote:

Vonage, please hire more Customer Support staff!

Word is, they are hiring 600 new employees during the first half (first quarter?) of 2005.

Posts: 281 · Posted: Sat Jan 29, 2005 10:56 am Post subject:

Hrmm that doesn't sound like it would work (the QOS)... for instance... my upload bandwidth varies from 1.5 to 384 depending on the day... how much load other people are using, etc..

Posts: 35 · Posted: Sun Jan 30, 2005 1:29 am Post subject:

3Mbps down and 256Kbps up.

Posts: 22 · Vonage Forum Associate Joined: Nov 04, 2004 Posts: 22

Will the router get updated to this automatically or is it only done when you call customer service? Last I checked I had the 1.24.xx firmware. My RT31P2 is currently behind my router and if it updates automatically now to the new version then I'll put it up front for a day so it will update. Otherwise I'll make no changes.

Posts: 35 · Posted: Sun Jan 30, 2005 11:24 am Post subject:

You have to call them. For whatever reason, they haven't pushed this firmware to all the routers. They were extremely nice and waited on the phone to make sure it was updated correctly. Make sure you don't call them from the Vonage line you are updating as the RT gets rebooted and you'll be disconnected.

I am now at the 1.26.01 Fireware with Voice Version: 2.0.12(LI)

I haven't started testing it (bandwidth consumption, QoS (not QOS), etc.). to see if this solves the issues.

Posts: 448 · Posted: Sun Jan 30, 2005 8:22 pm Post subject:

matth wrote:

Hrmm that doesn't sound like it would work (the QOS)... for instance... my upload bandwidth varies from 1.5 to 384 depending on the day... how much load other people are using, etc..

If it varies THAT much, your provider is having capacity issues. In your instance, since you can only count on about 384k to be available at any given time, I would set Voice QoS somewhere around 320k.

What kind of service do you have, that you're getting 1.5M upstream?

Posts: 44 · Full Forum Member Joined: Jan 19, 2005 Posts: 44

rebus wrote:

matth wrote:

Hrmm that doesn't sound like it would work (the QOS)... for instance... my upload bandwidth varies from 1.5 to 384 depending on the day... how much load other people are using, etc..

If it varies THAT much, your provider is having capacity issues. In your instance, since you can only count on about 384k to be available at any given time, I would set Voice QoS somewhere around 320k.

What kind of service do you have, that you're getting 1.5M upstream?

Probably DSL, I have a friend that says he has that for his DSL connection out in Oklahoma City.

Posts: 13 · Posted: Mon Jan 31, 2005 9:00 am Post subject:

Not to hijack the thread on bandwidth comparisons, but I get 1.5Mb/s upstream with OptimumOnline (Cablevision) in NY...