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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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eyendall
Vonage Forum Associate
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Joined: Jan 28, 2005
Posts: 24

PostPosted: Fri Jan 28, 2005 3:47 pm    Post subject: Special Offer Reply with quote Back to top

I am sitting here typing in this message to the Vonage Canada Forum staring on the screen at a "Special Offer" label " ..a free month of service". I click on it and to my delight am informed that because of this good judgemnt I am entitled to a second free month. Unfortunately that offer only appears on the US site. These offers appears not to be available to Canadian customers. What do you guys think about all day? Do you not have any respect for your Canadian customer(albeit a prospective and increasingly doubtful one).

I would like to talk to a warm body about this. The number given on your website 1-877-272-0528 according to Bell Canada is not in service. Two strikes already. What to do?
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ahamel
Vonage Forum Senior
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Joined: Sep 17, 2004
Posts: 77
Location: Grand-Mère, QC

PostPosted: Sat Jan 29, 2005 11:01 am    Post subject: Reply with quote Back to top

You get the rebate when you click the coupon, then click the red maple leaf (top right of the new page).

You'll be redirected to a Vonage.ca page including the reference from the forum. I did it a few months ago and I got the rebate, a second month free.

Pour profiter du rabais, il s'agit tout simplement de cliquer sur le coupon dans le haut de page. On obtient une nouvelle page sur laquelle on peut voir une feuille d'érable rouge en haut à droite. Cliquez sur la feuille d'érable et vous vous retrouvez sur le site de Vonage.ca avec un no de référence du forum. Demeurez sur le site anglais et cliquez sur le bouton "click here to sign up online". Suivez les instructions. Je l'ai fait il y a quelques mois et j'ai eu mon 2e mois gratuit.
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eyendall
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Joined: Jan 28, 2005
Posts: 24

PostPosted: Sat Jan 29, 2005 1:50 pm    Post subject: Special Offer Reply with quote Back to top

Merci beaucoup pour votre reponse mais I can find no reference to a rebate on the Canadian page. I go through the sign-up process and the full charge is given as C$100+. Maybe they have dropped it. Sad
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ahamel
Vonage Forum Senior
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Joined: Sep 17, 2004
Posts: 77
Location: Grand-Mère, QC

PostPosted: Sat Jan 29, 2005 2:14 pm    Post subject: Reply with quote Back to top

Le rabais est un crédit pour votre 2e mois d'abonnement. Il n'apparait donc pas à l'inscription.

The "coupon" will be applied on your 2nd month bill at Vonage and it will be equivalent to your plan monthly bill. So it does not appear when you subscribe.

If you follow the procedure I gave you in my previous post, it should be fine unless Vonage forget to credit your second month as it happened to me. In that case you will have to call Vonage and they will credit your 3rd month.
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Creephead
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 01, 2005
Posts: 26
Location: Mississauga, Ontario

PostPosted: Tue Feb 01, 2005 2:00 pm    Post subject: Reply with quote Back to top

How can you get the rebate if you've already signed up for the service?

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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Tue Feb 01, 2005 2:13 pm    Post subject: Reply with quote Back to top

it's for new customers only.

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eyendall
Vonage Forum Associate
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Joined: Jan 28, 2005
Posts: 24

PostPosted: Tue Feb 01, 2005 4:20 pm    Post subject: Special Offer Reply with quote Back to top

I spoke to someone at Vonage Canada today (1-877-272-7209) and was told it doesn't apply to Canada. Should I accept this as the last word?
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ahamel
Vonage Forum Senior
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Joined: Sep 17, 2004
Posts: 77
Location: Grand-Mère, QC

PostPosted: Tue Feb 01, 2005 5:32 pm    Post subject: Re: Special Offer Reply with quote Back to top

eyendall wrote:
I spoke to someone at Vonage Canada today (1-877-272-7209) and was told it doesn't apply to Canada. Should I accept this as the last word?


Don't accept such a statement.

I'm a Canadian customer and I have got the 2nd month rebate.

Make sure to click the coupon from this forum and then click the Canadian Flag on the next page. Then you can sign in Vonage.ca and get your 2nd month free.
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Creephead
Vonage Forum Junior
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Joined: Feb 01, 2005
Posts: 26
Location: Mississauga, Ontario

PostPosted: Tue Feb 01, 2005 10:37 pm    Post subject: Reply with quote Back to top

Well, I signed up on Saturday. Is that not "new" enough?

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networker
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Joined: Apr 22, 2004
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PostPosted: Wed Feb 02, 2005 2:57 am    Post subject: Vonage Canada "Refer-A-Friend" program Reply with quote Back to top

I know for sure that Vonage "Refer-A-Friend" program exists in Canada. Here is the email I received from Vonage with signature of Vice-President, Marketing and Business Development, Vonage Canada:
Quote:


Dear <my name>,
The response to our “Refer-A-Friend” program was so overwhelming we've decided to extend it. Now's the time to remind everyone you know about how much you're saving with Vonage Canada .

ACT NOW AND GET TWO MONTHS FREE FOR EVERY FRIEND THAT VoIP'S WITH Vonage!
That's right, after each of your referrals has been with Vonage for 3 months your account will be credited with 2 FREE MONTHS of service. Just 6 referrals could earn you an entire YEAR OF FREE phone service. This offer isn't just win, win—it's SAVE, SAVE!

ACT NOW. THIS IS A LIMITED TIME OFFER!
Get your friends and family to sign-up now you'll also receive a $35 online gift certificate for Playcentric.ca. Use it to select from 1000's of the hottest titles in DVD's or CD's, plus thousands of classics and your old favourites.

GIVE YOUR FRIENDS AND FAMILY A FREE MONTH!
Tell your friends and family about VoIPing with Vonage. When they subscribe they get 4 months for the price of 3!! And don't forget, 1 MONTH FREE for them equals 2 MONTHS FREE for you!

REMEMBER Vonage TO Vonage CALLS ARE ALWAYS FREE!
No contracts. No long-term commitment!

Unfortunately, none of my friends want to switch to Voip, so I could not confirm it's working Sad . BTW, does anyone know how to get a refer_id for a website? Because it looks like you have to send invitation email to a friend and put Vonage email in the CC: line. This is how they will determine how much credit you'll be eligible for.
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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