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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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backlund
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Joined: Jan 24, 2005
Posts: 20

PostPosted: Fri Jan 28, 2005 12:29 pm    Post subject: How long does it take them to ship? Reply with quote Back to top

I put my order in on monday. It's now friday. my order says COMPLETED on their site, but UPS can't track it. I'm getting worried this stuff won't arrive before my 14 day trial is up. This whole 14 day thing is kinda crap if you ask me. There is absolutely no reason why it should start until you have received and registered the phone adapter. What good is a 14 day trial, if you maybe get 1-2 days to try it?
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jschramm
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Joined: Jan 25, 2005
Posts: 7

PostPosted: Fri Jan 28, 2005 12:41 pm    Post subject: Reply with quote Back to top

I ordered mine two weeks ago, it was a full week from the time it said my order was complete until it got into the hands of UPS.
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backlund
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Joined: Jan 24, 2005
Posts: 20

PostPosted: Fri Jan 28, 2005 12:46 pm    Post subject: Reply with quote Back to top

jschramm wrote:
I ordered mine two weeks ago, it was a full week from the time it said my order was complete until it got into the hands of UPS.


Do you have your adapter yet? If this takes much longer, I'm gonna call them and ****. There's no way they're screwing me out of the trial, just because they can't get things sent out in a timely manner.
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Fletcher
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Fri Jan 28, 2005 12:47 pm    Post subject: Re: How long does it take them to ship? Reply with quote Back to top

backlund wrote:
I put my order in on monday. It's now friday. my order says COMPLETED on their site, but UPS can't track it. I'm getting worried this stuff won't arrive before my 14 day trial is up. This whole 14 day thing is kinda crap if you ask me. There is absolutely no reason why it should start until you have received and registered the phone adapter. What good is a 14 day trial, if you maybe get 1-2 days to try it?


Mine was shipped via UPS Ground this past Monday night a few hours after the web site said the order had been completed that morning. I received the new phone adapter the next morning on Tuesday of this week. I think that's pretty fast service.

Mine worked right out of the box with no issues. I just plugged an ethernet cable from the the Vonage phone adapter (a Linksys RT31P2) into the first port on my existing router (a Linksys WCG200 combo cable modem/router/wireless access point) and connected the power adapter to the phone adapter. I then connected a cordless phone to the Vonage phone adapter in the phone port #1 with the provided standard telephone cable.

I waited about 30 seconds, picked up the phone, and had a dial tone. My cordless phone also has an extension, which also works fine. Everything has worked great on my new Vonage account from that moment.

I didn't change any settings on anything other than setting up my voice mail and other preferences on the Vonage web site. I did not need to set up QOS or DMZ or anything else -- but I do have a very fast cable service with lots of bandwidth.

I do not have the white noise problem some folks have complained about with the Linksys phone adapter. Since I only got mine this week, I think I may have gotten one with the newer firmware on it -- or perhaps I just got lucky.

Good luck. I expect you'll be very happy with this service. I sure am.

- Fletcher
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backlund
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Joined: Jan 24, 2005
Posts: 20

PostPosted: Fri Jan 28, 2005 12:53 pm    Post subject: Reply with quote Back to top

I really hope to be happy with the service. I'm not even really impatient about getting the adapter, as much as I don't understand the trial period system. If the trial was 30 days, it might make more sense. I just don't want to get the adapter and have to make up my mind in 2 days whether or not to keep it, without adequate testing.
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Fri Jan 28, 2005 12:56 pm    Post subject: Reply with quote Back to top

http://www.vonage-forum.com/ftopic2366.html
http://www.vonage-forum.com/ftopic2350.html



http://www.dslreports.com/forum/remark,12368673~mode=flat
"I work for Vonage and we have righ now over 10,000 order pending to be shipped. WE have a load of linksys boxes waiting to be open in order for us to provision the devices." (1/14/05)

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jschramm
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Joined: Jan 25, 2005
Posts: 7

PostPosted: Fri Jan 28, 2005 12:57 pm    Post subject: Reply with quote Back to top

backlund wrote:
jschramm wrote:
I ordered mine two weeks ago, it was a full week from the time it said my order was complete until it got into the hands of UPS.


Do you have your adapter yet? If this takes much longer, I'm gonna call them and ****. There's no way they're screwing me out of the trial, just because they can't get things sent out in a timely manner.


I got it the next day, I am in NY and it comes from NJ.
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Fletcher
Vonage Forum Master
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Joined: Jan 22, 2005
Posts: 222
Location: NYC Metro

PostPosted: Fri Jan 28, 2005 1:03 pm    Post subject: Re: How long does it take them to ship? Reply with quote Back to top

backlund wrote:
I put my order in on monday. It's now friday. my order says COMPLETED on their site, but UPS can't track it. I'm getting worried this stuff won't arrive before my 14 day trial is up. This whole 14 day thing is kinda crap if you ask me. There is absolutely no reason why it should start until you have received and registered the phone adapter. What good is a 14 day trial, if you maybe get 1-2 days to try it?


By the way, you'll get an email from UPS as soon as they have the order in their hands. That will be the best sign that your device is on the way and can be tracked by UPS. Before that UPS will not find the reference number even though the Vonage site says the order has been completed.

I'm close to New Jersey, which may explain why I got my adapter so soon after shipping -- but Vonage got my unit out one business day after I placed the order. I ordered it online on Friday night after business hours and it was shipped on Monday night and received on Tuesday morning.

Hope you get your adapter soon and that it all works for you. In the meantime, you should be able to go to the Vonage web site and set up your voice mail and other preferences. That's how I filled the time while I was waiting. Very Happy

- Fletcher
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energyx
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Full Forum Member


Joined: Jan 27, 2005
Posts: 52
Location: Columbus, OH

PostPosted: Fri Jan 28, 2005 2:25 pm    Post subject: Reply with quote Back to top

This is why I bought mine at a B&M store. Sure, I have to wait for rebates, but I get a 1 year warranty on the hardware and no activation fee. Plus I was up and running the same day.
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tysonfamnc
Vonage Forum Master
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Joined: Jan 28, 2005
Posts: 188
Location: Ft Bragg NC

PostPosted: Sun Jan 30, 2005 3:19 am    Post subject: Reply with quote Back to top

Mine is due here on Wednesday and I set up service on the 27th and it was mailed out Friday.
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