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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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mini1
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PostPosted: Sun Jan 30, 2005 8:15 pm    Post subject: Reply with quote Back to top

but, are there any stores that offer the Linksys RT31P2 free after rebate? I can't find any, only the Pap2 is free from a local store.

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egeller624
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PostPosted: Mon Jan 31, 2005 12:54 pm    Post subject: Reply with quote Back to top

I placed my order on Friday afternoon 1/28. Just checked the tracking status of the package and it has arrived at the shipping facility in my city. Weeeeee, might be here by this afternoon.

One thing that was odd though... mine was shipped using DHL, I got a separate email from them with tracking information. But yet on my dashboard when I click orders, it shows UPS as the shipper and gives me an invalid link to track the package lol. Not that I'm complaining... just an interesting quirk. Anyone else have this happen?

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backlund
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PostPosted: Mon Jan 31, 2005 6:09 pm    Post subject: Reply with quote Back to top

This is absolute BS. I ordered mine a week ago on the 24th, and it STILL hasn't even shipped. 20 Minute wait time or not, I'm calling them when I get home.
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gagoots
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PostPosted: Mon Jan 31, 2005 6:27 pm    Post subject: Reply with quote Back to top

I ordered mine saturday, and even though I have a tracking #, UPS cannot find it...Guess it will go out soon
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egeller624
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Joined: Jan 25, 2005
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PostPosted: Mon Jan 31, 2005 7:53 pm    Post subject: Reply with quote Back to top

gagoots, i had the same thing happen. My dashboard showed a reference number but UPS didn't have it in their system. A day or so after I placed the order, I got an email from DHL directly with tracking information. Perhaps Vonage needs to update their shipping/tracking information on the dashboard... my shipment should arrive this afternoon. But it certainly did not come via UPS.

So keep an eye out for an email from either DHL or perhaps another shipping company directly. Either way, hopefully you'll get some sort of tracking information in the next day or so.

Hope this helps.

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dabones
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PostPosted: Mon Jan 31, 2005 9:15 pm    Post subject: Shipping and Tracking Reply with quote Back to top

the shipping and tracking is CRAP! lol.. I signed up for service ove the phone on a Monday night, on teh tuesday I got an e-mail form UPS saying it was sent and originating in Canada, (so as not to pay duty to Customs I assume) well, in that e-mail it said I would have it the following tuesday.. by the following thursday I did not have it yet, and I was always unable to track it using the Vonage website to link to UPS, I found out later that your Vonage order number is NOT your UPS trackign number, you did get a UPS tracking number in your UPS e-mail.. anyways, I call them on the thursday and they said that my order had never been shipped, and the guy I talked to said he'd ship it overnight, wel, I wasn't going to be home that friday, so it was supposed to be shipped to a different address, friday night I get home, there's note form ups, saying they missed me, and that I owe them an additional $12.25 COD.. so I call up Vonage on Saturday, mad that I haven't been able to use my service now for 2 weeks, they refunded me one months service, and they also refunded me the $12.25 for shipping, which was customs duty on teh expedited package.. so I'd say that Vonage Customer Service gets an A+ on that particular case. Smile
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mbhn5204
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Joined: Jan 19, 2005
Posts: 492
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PostPosted: Tue Feb 01, 2005 12:24 pm    Post subject: How Long Does It Take Them To Ship? Reply with quote Back to top

I bought my system from Vonage online by credit card on December 20th. I received it 8 days later, during the christmas madness, by UPS. I have never had a problem. Neither I nor my circle of family and friends can tell the difference between Vonage and POTS. I find the system extremely easy to operate as well as the features. No static, no complaints from neighbors with radios. Neither have I had a single problem with Comcast. This is a harmonious system. Could only ask for 2 more things, (1) E-911 service with name and address transmission and, (2) Call Blocking. I am sure these things will be presented at some time in the future.

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Fletcher
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Location: NYC Metro

PostPosted: Tue Feb 01, 2005 12:38 pm    Post subject: Re: How Long Does It Take Them To Ship? Reply with quote Back to top

mbhn5204 wrote:
I bought my system from Vonage online by credit card on December 20th. I received it 8 days later, during the christmas madness, by UPS. I have never had a problem. Neither I nor my circle of family and friends can tell the difference between Vonage and POTS. I find the system extremely easy to operate as well as the features. No static, no complaints from neighbors with radios. Neither have I had a single problem with Comcast. This is a harmonious system. Could only ask for 2 more things, (1) E-911 service with name and address transmission and, (2) Call Blocking. I am sure these things will be presented at some time in the future.


I agree with everything you said. My whole process was four days (including 2 weekend days) and everything worked great right out of the box.

I would add one additional item to the two on your wishlist, and that is the ability to use my main Vonage number/account from a softphone. It should be easy to set up a system that would allow access from only one MAC address at a time, so that when I logged on from my computer, that MAC address would temporarily cut off service to the MAC address of my phone adapter (RT31P2) at home. Then when I logged off my computer, the system would re-enable the MAC address of the RT31P2.

As long as Vonage's business is growing at the pace it is now, however, I don't expect to see the softphone option I want. Of course, I could get a softphone add-on with a different number for $9.99 extra a month, so this is not a huge issue anyway.

Fletcher
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ladyinfinity
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Joined: Feb 02, 2005
Posts: 12
Location: Pennsylvania

PostPosted: Thu Feb 03, 2005 12:38 pm    Post subject: Reply with quote Back to top

Placed order on 1/31, according to account it says shipped UPS, not so, got email from DHL day later says message sender in email name was ICS User for the DHL email, anyways says my router is shipped via Vonage Ohio? and it is scheduled for delivery today 2/3. Cant wait!!
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reebok
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Joined: Oct 24, 2004
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PostPosted: Thu Feb 03, 2005 12:46 pm    Post subject: Reply with quote Back to top

http://www.dslreports.com/forum/remark,12559674~mode=flat

"As of 1/25/05 Vonage now ships with DHL from the DHL Warehouse, hopefully this will make it easier to track Orders when Customers call in and ask me "where's my stuff?". Vonage is still Headquartered in Edison, N.J. though."

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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