Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Robertsax Posted:
If you cook meals
for the rest from
the week, it can
save you a lot of
time. I
established
...

In The Forum:
Vonage UK
Topic:
Wholesale Memphis Grizzlies Jerseys
On Aug 18, 2017 at 20:20:06

ElalfZek Posted:
oakley big taco
sunglasses A pair
of Converse may be
the everyone shoe
hence conjures
...

In The Forum:
Vonage
Topic:
coach backpacks outlet 67119350
On Aug 17, 2017 at 04:29:27

Robertsax Posted:
This will enable
you view a website
in a 21" screen
and view this in
an iPhone in equal
...

In The Forum:
Vonage
Topic:
Wholesale Manchester United Jerseys
On Aug 15, 2017 at 13:43:28

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
matth
Vonage Forum Master
Vonage Forum Master


Joined: Dec 07, 2004
Posts: 281
Location: Williamsport, PA

PostPosted: Fri May 06, 2005 7:39 am    Post subject: Reply with quote Back to top

They don't enter it... it just says 'Vonage Holdings'....which is a name..
View user's profile Send private message Visit poster's website AIM Address
MassD
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 28, 2005
Posts: 18

PostPosted: Fri May 06, 2005 8:08 am    Post subject: Reply with quote Back to top

reebok wrote:
to update the "name database" Vonage would have to do it by hand. this would take forever and cost a lot. some places do it, like broadvoice or broadvox, but I think it's only for vtheir business customers. if Vonage ever offers it, I imagine there would be a cost associated with it.


If Vonage wanted to offer this to its customers, the amount of time it would take and the cost it would require would probably be negligable. Trust me. I work for a company that provides various types of telephony software to businesses and some of our software allows the user to set the callerID and caller name to anything their heart desires, without much fuss. Then slap a new section on the web page and viola.. you are done.
View user's profile Send private message
matth
Vonage Forum Master
Vonage Forum Master


Joined: Dec 07, 2004
Posts: 281
Location: Williamsport, PA

PostPosted: Fri May 06, 2005 8:20 am    Post subject: Reply with quote Back to top

It wouldn't be easy..... they don't own the database with the names.. they'd have to send updates to XO.
View user's profile Send private message Visit poster's website AIM Address
MassD
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 28, 2005
Posts: 18

PostPosted: Fri May 06, 2005 3:48 pm    Post subject: Reply with quote Back to top

Depending on Vonage's service with whomever they end up connecting to, they wouldn't need to worry about accessing the XO's caller ID database. The caller ID and name information can be passed on inside the call stream.

I think it would require Vonage to be accessing the phone networks via an ISDN connection.... which may or may not be the case. Many CO's allow business customers to set their own caller ID and names... without the need to use a main CID database.
View user's profile Send private message
matth
Vonage Forum Master
Vonage Forum Master


Joined: Dec 07, 2004
Posts: 281
Location: Williamsport, PA

PostPosted: Fri May 06, 2005 5:07 pm    Post subject: Reply with quote Back to top

*bzzzzzt* WRONG! You can specify any NUMBER you want.... but NOT any name.. the name has to be in the RBOCs database... you can't "just send" the name.
View user's profile Send private message Visit poster's website AIM Address
alchemy
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 12, 2005
Posts: 14
Location: SoCal

PostPosted: Sun May 08, 2005 4:50 am    Post subject: Reply with quote Back to top

I am not a big one for govt regulation, but in this case, since Vonage connects to the national switched telephone network, I think they should have to hold to the rules for information sent over it. There are FCC specified national standards for the use of name and number CID, and what it must and cannot contain. The FCC ordered cellular companies to add name to Caller Id a few years ago, and I think they should order VoIPs to do the same *for information sent to/from the national switched network*. Note that I am not saying VoIPs are phone companies, just that they should be required to "play nice" when they interface to the national switched network. What they do on Vonage to Vonage calls shouldnt be under the same rules, of course, but it would be nice if they would do it the same way everybody else does.

For example, it is just plain annoying that (at least for my two Moto VTs) for Call Blocked and Unknown incoming calls to my Vonage numbers they report both to the attached phones [incorrectly] as "Unknown/Unavailable", online as Anonymous, and the same for simul-call forwarded calls. It screws up call sorting devices, telco Privacy Managers, pc call manager software, and software in my cell phones. Call Blocked calls I want rejected, or sent directly to cellphone voicemail. Unknown calls I want to accept - they are usually from a hospital or similar or Operator, and there is a reason they are set to Unknown, not Call Blocked - *so it can go thru* !

Vonage says they do not see this as a problem, and "no changes to CID reporting are planned". (Tech: "We do not see a need to fix this, please do not continue making this complaint by phone or email.") They even tried to claim the Moto VT *cant* report "Blocked Call"s [funny, its CLASS standard - try telling Moto that, Vonage] - but it does report it [only exception] when a blocked call is made from one Vonage number to another, so that is completely false.

By not cooperating with a well-established CID standard, Vonage inconveniences its customers, and the fact that it will "cost more" to do it right is not an acceptable excuse.
View user's profile Send private message
mryasir
New Forum Member
New Forum Member


Joined: May 08, 2005
Posts: 1

PostPosted: Sun May 08, 2005 10:03 am    Post subject: Reply with quote Back to top

matth wrote:
*bzzzzzt* WRONG! You can specify any NUMBER you want.... but NOT any name.. the name has to be in the RBOCs database... you can't "just send" the name.

incorrect. I work for a phone company that Vonage ports their numbers to and we can technically set the outbound caller ID to whatever Vonage wants us to but they always instruct us to set it to either Unknown or not display a name at all. I've got Vonage service and I set up my number to display my name for outbound caller ID
View user's profile Send private message
matth
Vonage Forum Master
Vonage Forum Master


Joined: Dec 07, 2004
Posts: 281
Location: Williamsport, PA

PostPosted: Sun May 08, 2005 1:18 pm    Post subject: Reply with quote Back to top

Yes.... YOU can set the name... Vonage can not... If Vonage wants to set the name.. they have to give the info to you.. this is what I've been saying Vonage can not by themselves set the name!!!
View user's profile Send private message Visit poster's website AIM Address
alchemy
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 12, 2005
Posts: 14
Location: SoCal

PostPosted: Sun May 08, 2005 5:24 pm    Post subject: Reply with quote Back to top

mryasir wrote:
matth wrote:
*bzzzzzt* WRONG! You can specify any NUMBER you want.... but NOT any name.. the name has to be in the RBOCs database... you can't "just send" the name.

incorrect. I work for a phone company that Vonage ports their numbers to and we can technically set the outbound caller ID to whatever Vonage wants us to but they always instruct us to set it to either Unknown or not display a name at all. I've got Vonage service and I set up my number to display my name for outbound caller ID


BTW, you are only setting your name in whatever database your phone company uses. If one of your customers (or I) asked you to do that for our Vonage number you are supposed to refuse. Elsewhere in the country it will still show whatever Vonage told it to say. (Unless, of course, you "broadcasted" to all the telco databases, which only Vonage has the right to do as the "owner" of the phone number.)

I dont care about the specific minor rule infraction. Smile I think what matth is trying to point out is that in most cases, the name is not sent with the call, but is looked up in the receiver of the calls' owned/rented/leased/shared/it varies database when it sends the CID name to the called party.

Sorry, Vonage, if it costs you money to maintain a database of customer names and to update everybody when there are changes, but the US set up national policies for the "national good", rather than leaving the issue up to the states, because there were so many inconsistencies in CID in the early days of its implementation. Its just a reasonable cost of doing business, and, from the tiny sample on here, it looks like most people wouldnt even mind if the service cost went up slightly, or a one-time small fee was requested to implement this correctly, and consistent with the existing national communication system. If I really wanted to push the issue, I could point out that our "communications backbone" is strongly tied to the security of our county, and Vonage is increasingly becoming part of that backbone.
View user's profile Send private message
MassD
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 28, 2005
Posts: 18

PostPosted: Sun May 08, 2005 10:39 pm    Post subject: Reply with quote Back to top

matth wrote:
*bzzzzzt* WRONG! You can specify any NUMBER you want.... but NOT any name.. the name has to be in the RBOCs database... you can't "just send" the name.


bzzzzzzzzt! WRONG....

both the caller phone number AND the caller name can be passed along with the rest of the call stream by the "customer", i.e. the point of origin of the call. It is true that Verizon customers have their information stored on Verizon's servers, but many CO's will allow business customers to provide for their own caller ID and name. This involves rather fancy equiptment... more than what your average phone set will do obviously.

Sure, right now, you really only see that kind of functionality being used by business customers... like call centers, etc... But the ability to allow the call's origin to set both the ID and name is there.... Its just that none of us probably have $500,000 in customer contact telephoney systems and and a Avaya phone switch sitting in our basement.

Vonage's allows some rather unique capabilities. Its up to Vonage to provide both the caller name as well as the number of origin. They could allow customer's to set their ID and name on the web page and have it stick almost instantly.

Of course, that opens up a whole world of legal issues.... which is why I would assume that this kind of ability is limited to business customers...
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.44 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum