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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

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Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

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Topic:
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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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Topic:
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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
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...

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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
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...

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matth
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Location: Williamsport, PA

PostPosted: Fri May 06, 2005 7:39 am    Post subject: Reply with quote Back to top

They don't enter it... it just says 'Vonage Holdings'....which is a name..
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MassD
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PostPosted: Fri May 06, 2005 8:08 am    Post subject: Reply with quote Back to top

reebok wrote:
to update the "name database" Vonage would have to do it by hand. this would take forever and cost a lot. some places do it, like broadvoice or broadvox, but I think it's only for vtheir business customers. if Vonage ever offers it, I imagine there would be a cost associated with it.


If Vonage wanted to offer this to its customers, the amount of time it would take and the cost it would require would probably be negligable. Trust me. I work for a company that provides various types of telephony software to businesses and some of our software allows the user to set the callerID and caller name to anything their heart desires, without much fuss. Then slap a new section on the web page and viola.. you are done.
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matth
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PostPosted: Fri May 06, 2005 8:20 am    Post subject: Reply with quote Back to top

It wouldn't be easy..... they don't own the database with the names.. they'd have to send updates to XO.
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MassD
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PostPosted: Fri May 06, 2005 3:48 pm    Post subject: Reply with quote Back to top

Depending on Vonage's service with whomever they end up connecting to, they wouldn't need to worry about accessing the XO's caller ID database. The caller ID and name information can be passed on inside the call stream.

I think it would require Vonage to be accessing the phone networks via an ISDN connection.... which may or may not be the case. Many CO's allow business customers to set their own caller ID and names... without the need to use a main CID database.
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matth
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PostPosted: Fri May 06, 2005 5:07 pm    Post subject: Reply with quote Back to top

*bzzzzzt* WRONG! You can specify any NUMBER you want.... but NOT any name.. the name has to be in the RBOCs database... you can't "just send" the name.
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alchemy
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PostPosted: Sun May 08, 2005 4:50 am    Post subject: Reply with quote Back to top

I am not a big one for govt regulation, but in this case, since Vonage connects to the national switched telephone network, I think they should have to hold to the rules for information sent over it. There are FCC specified national standards for the use of name and number CID, and what it must and cannot contain. The FCC ordered cellular companies to add name to Caller Id a few years ago, and I think they should order VoIPs to do the same *for information sent to/from the national switched network*. Note that I am not saying VoIPs are phone companies, just that they should be required to "play nice" when they interface to the national switched network. What they do on Vonage to Vonage calls shouldnt be under the same rules, of course, but it would be nice if they would do it the same way everybody else does.

For example, it is just plain annoying that (at least for my two Moto VTs) for Call Blocked and Unknown incoming calls to my Vonage numbers they report both to the attached phones [incorrectly] as "Unknown/Unavailable", online as Anonymous, and the same for simul-call forwarded calls. It screws up call sorting devices, telco Privacy Managers, pc call manager software, and software in my cell phones. Call Blocked calls I want rejected, or sent directly to cellphone voicemail. Unknown calls I want to accept - they are usually from a hospital or similar or Operator, and there is a reason they are set to Unknown, not Call Blocked - *so it can go thru* !

Vonage says they do not see this as a problem, and "no changes to CID reporting are planned". (Tech: "We do not see a need to fix this, please do not continue making this complaint by phone or email.") They even tried to claim the Moto VT *cant* report "Blocked Call"s [funny, its CLASS standard - try telling Moto that, Vonage] - but it does report it [only exception] when a blocked call is made from one Vonage number to another, so that is completely false.

By not cooperating with a well-established CID standard, Vonage inconveniences its customers, and the fact that it will "cost more" to do it right is not an acceptable excuse.
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mryasir
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PostPosted: Sun May 08, 2005 10:03 am    Post subject: Reply with quote Back to top

matth wrote:
*bzzzzzt* WRONG! You can specify any NUMBER you want.... but NOT any name.. the name has to be in the RBOCs database... you can't "just send" the name.

incorrect. I work for a phone company that Vonage ports their numbers to and we can technically set the outbound caller ID to whatever Vonage wants us to but they always instruct us to set it to either Unknown or not display a name at all. I've got Vonage service and I set up my number to display my name for outbound caller ID
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matth
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Posts: 281
Location: Williamsport, PA

PostPosted: Sun May 08, 2005 1:18 pm    Post subject: Reply with quote Back to top

Yes.... YOU can set the name... Vonage can not... If Vonage wants to set the name.. they have to give the info to you.. this is what I've been saying Vonage can not by themselves set the name!!!
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alchemy
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Location: SoCal

PostPosted: Sun May 08, 2005 5:24 pm    Post subject: Reply with quote Back to top

mryasir wrote:
matth wrote:
*bzzzzzt* WRONG! You can specify any NUMBER you want.... but NOT any name.. the name has to be in the RBOCs database... you can't "just send" the name.

incorrect. I work for a phone company that Vonage ports their numbers to and we can technically set the outbound caller ID to whatever Vonage wants us to but they always instruct us to set it to either Unknown or not display a name at all. I've got Vonage service and I set up my number to display my name for outbound caller ID


BTW, you are only setting your name in whatever database your phone company uses. If one of your customers (or I) asked you to do that for our Vonage number you are supposed to refuse. Elsewhere in the country it will still show whatever Vonage told it to say. (Unless, of course, you "broadcasted" to all the telco databases, which only Vonage has the right to do as the "owner" of the phone number.)

I dont care about the specific minor rule infraction. Smile I think what matth is trying to point out is that in most cases, the name is not sent with the call, but is looked up in the receiver of the calls' owned/rented/leased/shared/it varies database when it sends the CID name to the called party.

Sorry, Vonage, if it costs you money to maintain a database of customer names and to update everybody when there are changes, but the US set up national policies for the "national good", rather than leaving the issue up to the states, because there were so many inconsistencies in CID in the early days of its implementation. Its just a reasonable cost of doing business, and, from the tiny sample on here, it looks like most people wouldnt even mind if the service cost went up slightly, or a one-time small fee was requested to implement this correctly, and consistent with the existing national communication system. If I really wanted to push the issue, I could point out that our "communications backbone" is strongly tied to the security of our county, and Vonage is increasingly becoming part of that backbone.
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MassD
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PostPosted: Sun May 08, 2005 10:39 pm    Post subject: Reply with quote Back to top

matth wrote:
*bzzzzzt* WRONG! You can specify any NUMBER you want.... but NOT any name.. the name has to be in the RBOCs database... you can't "just send" the name.


bzzzzzzzzt! WRONG....

both the caller phone number AND the caller name can be passed along with the rest of the call stream by the "customer", i.e. the point of origin of the call. It is true that Verizon customers have their information stored on Verizon's servers, but many CO's will allow business customers to provide for their own caller ID and name. This involves rather fancy equiptment... more than what your average phone set will do obviously.

Sure, right now, you really only see that kind of functionality being used by business customers... like call centers, etc... But the ability to allow the call's origin to set both the ID and name is there.... Its just that none of us probably have $500,000 in customer contact telephoney systems and and a Avaya phone switch sitting in our basement.

Vonage's allows some rather unique capabilities. Its up to Vonage to provide both the caller name as well as the number of origin. They could allow customer's to set their ID and name on the web page and have it stick almost instantly.

Of course, that opens up a whole world of legal issues.... which is why I would assume that this kind of ability is limited to business customers...
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