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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html...
In The Forum:
Hard Wiring - Installation
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Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34
Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to...
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How to Delete call history from online account?
On May 09, 2017 at 06:14:26
diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
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On May 02, 2017 at 17:28:06
dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?...
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Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02
Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our...
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Topic:
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On Apr 27, 2017 at 10:42:50
diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!...
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On Mar 28, 2017 at 12:42:33
jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality...
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Topic:
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On Feb 23, 2017 at 18:33:52
beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently....
In The Forum:
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Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51
Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address...
In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21

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frequent loss of connectivity - Comcast > Moto modem >
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Jeff2560
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Joined: May 03, 2010
Posts: 1
PostPosted: Mon May 03, 2010 1:12 pm    Post subject: frequent loss of connectivity - Comcast > Moto modem > Reply with quote Back to top
• Location: NH
• ISP: Comcast (cable)
• Modem: Motorola Surfboard SB6120
• Vonage adapter: V-Portal DV070803
• Setup: Modem > Vonage Adapter > Router (Trendnet Wireless TEW-432BRP) > PC
• Issue: Frequent (numerous times a day) loss of internet connectivity
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Scottsman
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Joined: Apr 16, 2010
Posts: 38
Location: NC
PostPosted: Mon May 03, 2010 2:23 pm    Post subject: Reply with quote Back to top
First step in this case is to power cycle your network to resolve any ISP signal instabilities.

Unplug power from SB6120, VDV-21 VD, and TEW-432BRP.
Unplug Coax cable from SB6120.
Wait 2-5 minutes.
Plug in Coax Cable to SB6120, Then power cable.
When modem indicates it is online, plug power into Vonage device.
When Vonage device has dial tone, plug power into Router.

If you still experience this problem try a hard reset of the Vonage device by holding down the power for no less than 60 seconds. regardless of messages displayed on the screen holding the button down for less than 60 seconds fails to reset the device.

If neither of these resolves the issue it is not solvable by yourself and you will need to call Vonage Technical Support @ 1-866-243-4357 to have them reload the firmware on your device. If after a firmware reload the problem persist you may require technical support to issue an RA for the device.
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metzgerm
Full Forum Member
Full Forum Member


Joined: Oct 19, 2013
Posts: 72
PostPosted: Mon Nov 11, 2013 7:04 am    Post subject: Reply with quote Back to top
That looks like a hardware issue to me. Have you tried calling your ISP and check if it's an issue with their modem?
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