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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,...
In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01
James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer...
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46
James44 Posted:
Which network
connection do you
use?...
In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00
jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless...
In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54
Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part...
In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07
jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted...
In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07
RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?...
In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07
RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?...
In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05
achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried...
In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37
alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14

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frequent loss of connectivity - Comcast > Moto modem >
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Jeff2560
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Joined: May 03, 2010
Posts: 1
PostPosted: Mon May 03, 2010 1:12 pm    Post subject: frequent loss of connectivity - Comcast > Moto modem > Reply with quote Back to top
• Location: NH
• ISP: Comcast (cable)
• Modem: Motorola Surfboard SB6120
• Vonage adapter: V-Portal DV070803
• Setup: Modem > Vonage Adapter > Router (Trendnet Wireless TEW-432BRP) > PC
• Issue: Frequent (numerous times a day) loss of internet connectivity
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Scottsman
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Joined: Apr 16, 2010
Posts: 38
Location: NC
PostPosted: Mon May 03, 2010 2:23 pm    Post subject: Reply with quote Back to top
First step in this case is to power cycle your network to resolve any ISP signal instabilities.

Unplug power from SB6120, VDV-21 VD, and TEW-432BRP.
Unplug Coax cable from SB6120.
Wait 2-5 minutes.
Plug in Coax Cable to SB6120, Then power cable.
When modem indicates it is online, plug power into Vonage device.
When Vonage device has dial tone, plug power into Router.

If you still experience this problem try a hard reset of the Vonage device by holding down the power for no less than 60 seconds. regardless of messages displayed on the screen holding the button down for less than 60 seconds fails to reset the device.

If neither of these resolves the issue it is not solvable by yourself and you will need to call Vonage Technical Support @ 1-866-243-4357 to have them reload the firmware on your device. If after a firmware reload the problem persist you may require technical support to issue an RA for the device.
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metzgerm
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Joined: Oct 19, 2013
Posts: 72
PostPosted: Mon Nov 11, 2013 7:04 am    Post subject: Reply with quote Back to top
That looks like a hardware issue to me. Have you tried calling your ISP and check if it's an issue with their modem?
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