RT31P2 volume control

Posts: 21 · Posted: Wed Jan 26, 2005 9:29 am Post subject: RT31P2 volume control

My outgoing volume was reported low by people I called. I requested tech support to increase the outgoing volume on my RT31P2. The tech support person consulted with other techs on how/if he could do this. He was successful in increasing the outgoing volume as reported by people I called.

The problem is that he also increased the incoming volume.

My question is:
Is it possible for tech support to vary the incoming/outgoing volume independently? I would like to lower the incoming volume back to what is was but leave the outgoing volume to what he changed it to.

Posts: 492 · Posted: Wed Jan 26, 2005 5:02 pm Post subject: RT31P2 Volumn Control

You may be able to find a more assistive and knowledgeable source of RT31P2 support direct from the manufacturer.

1-800-326-7114 or support@linksys.com

Posts: 103 · Posted: Wed Jan 26, 2005 5:14 pm Post subject:

just decrease the volume on your phones. Almost every single phone I own can decrease the volume to the headset.

Posts: 492 · Posted: Wed Jan 26, 2005 6:20 pm Post subject: RT31P2 Volumn Control

Why didn't I think of that? I just assumed that the telephone set was the first thing he tried.

Posts: 3198 · Posted: Wed Jan 26, 2005 6:27 pm Post subject:

besides them being able to tell you if the device can do this or not, it doesn't really matter what linksys says, Vonage is the only one who can control this. I couldn't find anything about it being controllable as far as what your hear/what they hear type of thing, just that the "gain" is apparently the setting that is actually changed. on my phone I have it down to the lowest volume possible and I still hold it away from my head most of the time. packet8 was even louder.

Posts: 21 · Posted: Wed Jan 26, 2005 7:05 pm Post subject: Re: RT31P2 Volumn Control

mbhn5204 wrote:

Why didn't I think of that? I just assumed that the telephone set was the first thing he tried.

I have lowered the volume on my phone but I think it should be lower. Anyway, people I now call are happy because it was low when I called before they changed it. It would be nice if they can change outgoing/incoming independently.

Posts: 244 · Posted: Wed Jan 26, 2005 7:12 pm Post subject:

Had mine changed last night. (output raised) and they did not raise how loud it is so Im pretty sure they can do it independantly.

Posts: 492 · Posted: Wed Jan 26, 2005 7:29 pm Post subject: RT31P2 Volumn Control

Access to the volumn I/O could very well reside in the Router's Web-based Utility 'Voice" function. An area that we do not have access to and can only be altered by tech support.