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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
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ponesma
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Joined: Feb 24, 2005
Posts: 10
Location: Volo, Illinois

PostPosted: Tue Apr 06, 2010 11:39 am    Post subject: V-Portal Network Placement Reply with quote Back to top

Guys I have had Vonage for about 6 years now and have not had any real issues. I have had my initial Linksys router die and now I have the Motorola Wireless router the Vonage sent me. I really don't like that router (not many features).

So I am looking to get a new wireless router so I will have to switch to a V-Portal. I would like to put the V-Portal behind the router.

Motorola Cable Modem -> New Wireless Router -> V-Portal

Are there any issues with using this type of a configuration? I have an XBOX and I know it does not like to be double Nat-ed when trying to access the internet.

Any information would be appreciated.

MikeP
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DLevenson
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Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Tue Apr 06, 2010 7:03 pm    Post subject: Reply with quote Back to top

I'm using almost exactly the network you're considering. The only difference is that instead of the Motorola cable modem, I have a Scientific Atlanta cable modem. Behind the SA modem, I have a Linksys wireless router, and behind that, I have several Vonage devices. At another site, I have the same SA cable modem, and a D-Link wireless router, and behind that, one Vonage device.

Cablevision provides enough bandwidth that I'm not concerned about QOS and prioritizing voice traffic. If that were a concern, it would probably be best to put the Vonage device behind the modem, and the wireless router behind the Vonage device.

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Dave Levenson, NJ
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ponesma
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Joined: Feb 24, 2005
Posts: 10
Location: Volo, Illinois

PostPosted: Tue Apr 06, 2010 9:15 pm    Post subject: Reply with quote Back to top

Thanks for the reply, I have Comcast and I am getting 28M down and 4.5M up so I don't think I have to worry about bandwidth.

I just wanted to make sure that technically there is nothing else I would be losing but switching to that configuration. I like a lot of the new features in the new Linksys routers (User access and being able to attach USB devices as NAS) but I hate to purchase one of those and have issues with my phone. Especially since my phone has been working great.

Thanks, Mike P
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Scottsman
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Joined: Apr 16, 2010
Posts: 38
Location: NC

PostPosted: Fri Apr 16, 2010 12:54 pm    Post subject: DMZ Instead Reply with quote Back to top

Like your XBOX the Vonage does not like NAT either, a good compromise is to place the VDV in front of the Router, then setup a DMZ from V-Portal -> Router and again DMZ from Router -> XBOX. Xbox and V-Portal are both NAT & Firewall free.
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DLevenson
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PostPosted: Fri Apr 16, 2010 9:27 pm    Post subject: Reply with quote Back to top

I have never found any problem with Vonage working behind NAT. It is designed to work behind NAT. A Vonage device originates a session with the Vonage proxy server every 20 seconds or so, thereby keeping a NAT gateway open continuously. Unless your router has an unusually short NAT timeout, or a non-standard NAT implementation, the suggested DMZ solution is not necessary.

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Dave Levenson, NJ
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Scottsman
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Joined: Apr 16, 2010
Posts: 38
Location: NC

PostPosted: Fri Apr 16, 2010 10:21 pm    Post subject: Reply with quote Back to top

The truth is... no it does not work well behind NAT in most situations. 9/10 routers are too inefficient in NAT combined with the usual SPI etc to cause packet lagg beyond the size of the 100ms jitter buffer in the device leading to degraded audio and even dropped calls. Just because you have a decent home network does not mean everyone else does, and even some "High end" devices cause such problems.
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DLevenson
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Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Sat Apr 17, 2010 5:18 pm    Post subject: Reply with quote Back to top

I agree that SPI should be disabled. But I have installed over 100 Vonage devices (working part-time for Endeavor Telecom performing Vonage "professional installation" services) and have never seen a problem related to NAT.

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Dave Levenson, NJ
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Scottsman
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Posts: 38
Location: NC

PostPosted: Sat Apr 17, 2010 9:36 pm    Post subject: Reply with quote Back to top

The errors usually take a week to several years to manifest so working with Endeavor/CSI you wont see them. I fix 50-100 Vonage devices a week. Firewalls are adaptive and learn. NAT itself depends on routers. Apple NAT will kill audio first call for example.
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Slyster
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Joined: Sep 26, 2008
Posts: 81

PostPosted: Wed Jun 16, 2010 9:07 pm    Post subject: Reply with quote Back to top

I would tend to agree with Dlevenson, there are good routers and bad ones. Xbox should definitely be connected to the WR that is connected second to the hosting modem. Linksys/Cisco usually have fairly decent QOS that can be enabled for specific mac, ip address, or lan port.
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dwaynnyt
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Joined: Sep 02, 2013
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PostPosted: Sat Sep 07, 2013 11:01 am    Post subject: Re: V-Portal Network Placement Reply with quote Back to top

ponesma wrote:
Guys I have had Vonage for about 6 years now and have not had any real issues. I have had my initial Linksys router die and now I have the Motorola Wireless router the Vonage sent me. I really don't like that router (not many features).

So I am looking to get a new wireless router so I will have to switch to a V-Portal. I would like to put the V-Portal behind the router.

Motorola Cable Modem -> New Wireless Router -> V-Portal

Are there any issues with using this type of a configuration? I have an XBOX and I know it does not like to be double Nat-ed when trying to access the internet.

Any information would be appreciated.

MikeP


Hi Mike, I'm just curious on this. Were you able to resolve this at all?
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